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Empire Nissan of Bay Ridge
Brooklyn, NY
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,184 Reviews of Empire Nissan of Bay Ridge
June 17, 2017
Great service I would like to thank Barry for making my experience wonderful and easy..I would recommend him to anyone of my friends and family.. Thank you... I would like to thank Barry for making my experience wonderful and easy..I would recommend him to anyone of my friends and family.. Thank you... More
by red72
Employees Worked With
Barry Rozell
April 15, 2017
Quick and easy. Hasson was very patient, he took his time with what I want. He even gave me a ride to the bank so I won't lose my parking. Great customer service, v Hasson was very patient, he took his time with what I want. He even gave me a ride to the bank so I won't lose my parking. Great customer service, very helpful, and friendly. More
by Debby 343
Employees Worked With
Hasson
April 13, 2017
Professional, Helpful and above all honest! Robert Siew, Henry Jones and Barry, the Finance guy are excellent. They were all patient and professional with me in helping me understand my options. Robert Siew, Henry Jones and Barry, the Finance guy are excellent. They were all patient and professional with me in helping me understand my options. All three worked effortlessly to satisfy my very often CHANGING mind and in the in the end I walked away happy customer. I would hands down refer a friend to this dealership! THANKS ROB, HENRY AND BARRY! More
by Tmac
Employees Worked With
Robert Siew, Henry Jones, Barry Rozell
March 07, 2017
Terrible Customer Service Worst experience at a dealership and I have purchased a lot of cars. From the get go, Hassan was not engaged in making the sale. The car was parked Worst experience at a dealership and I have purchased a lot of cars. From the get go, Hassan was not engaged in making the sale. The car was parked in the showroom and I asked for a test drive. He said we cannot test drive until we negotiate the price. Why would I do that? Why waste my time if the car is not mechanically fit? So, he said he would have the car moved while we talked since the car was buried. Fine. Wouldn't budge on the price, low balled on the trade value, took forever in getting answers to questions. Finally agreed on a price only to find out the car wasn't moved so it' took another half hour to move the car. Finally, got it on the road and because he didn't have plates, could only take it around the block. The car seemed fine and the agreed on price was ok, too. Spent a total of 5+ hours there. Now they couldn't have it ready that day so they suggested delivering it to me at my house which was fine. Promised a 9-930a time and I had told them that i needed to go to work. Didn't arrive until 11am. Will never go there or recommend them. More
by max6spd
Employees Worked With
Hassan
February 24, 2017
Exelent service Sasha is the best salesmen I ever meet before. His high professional attitude makes easy and pleasant the process of choosing and buying a car. For ma Sasha is the best salesmen I ever meet before. His high professional attitude makes easy and pleasant the process of choosing and buying a car. For many years I am his customer and he never disappointed me. More
by Sam
Employees Worked With
Sasha Shartilov
January 20, 2017
Very pleased Henry Jones and Mitch Ryder are consummate professionals who go to bat for their customers. They worked tirelessly to get the right car with the righ Henry Jones and Mitch Ryder are consummate professionals who go to bat for their customers. They worked tirelessly to get the right car with the right fit for me. If you want someone who will listen openly and work on your behalf, seek these 2 individuals out when you go to Bay Ridge Nissan! More
by BB
Employees Worked With
Mitch Ryder, Henry Jones
October 20, 2016
New murano Very helpful sales team love my new car and the price was fair. Recommend this dealership to your friends and family they won't be disappointed . Very helpful sales team love my new car and the price was fair. Recommend this dealership to your friends and family they won't be disappointed . More
by Steviek98
Employees Worked With
Rasan N.
October 15, 2016
Customer Care I want you all to know that my experience with Bay Ridge Nissan has always been a pleasant one. I have been using them now for 4 years. Donna Argento I want you all to know that my experience with Bay Ridge Nissan has always been a pleasant one. I have been using them now for 4 years. Donna Argento is an amazing, sensitive, caring, hands on, go to person. Hard worker, always gets back to you with answers! Cynthia Bertuzzi, aside from the many other jobs she does, is your "meet and greet" person! She is also doing anything and everything to make your experience safe and pleasant! I don't think she knows how to frown lol! Henry Jones, my main man! Here is a person who is compassionate about what he does and who he does it for. For all the right reasons.....a real people person for sure! Phil Ramos is someone you want to be around in times of trouble. Always willing and certainly able to help you with your needs. Nick Beharrylal is the best go to rental person I know! Keeps the cars clean and brite. There is always a car on hand for when you need it. Over all my experiences have been blessings! More
by lkranz8411
Employees Worked With
DONNA ARGENTO, CYNTHIA BERTUZZI, PHIL Ramos, NICK BEHARRYLAL, Henry Jones
September 18, 2016
Delivered my new car! I had great service. All the employees were helpful and got me what I wanted in a timely manner. They delivered my new car to my home because they did I had great service. All the employees were helpful and got me what I wanted in a timely manner. They delivered my new car to my home because they didn't want me to have to come over the bridge after crossing it twice. I would recommend this dealership to my friends and family! More
by nmand10
Employees Worked With
Karim Aga
September 12, 2016
Warranty Repair I own cars since 1972. Never in my life have I had such a bad experience as with the warranty service at Bay Ridge Nissan. I have a full warranty fr I own cars since 1972. Never in my life have I had such a bad experience as with the warranty service at Bay Ridge Nissan. I have a full warranty from fender to fender and I brought it in because the check engine light was on. They call me up that the company doesn't want to honor my warranty since it'a a year old and the 1-year maintenance has not been done. Only after they do the maintenance and charge me $479 will the company pick up any other expense that might come up. This is TRUE FRAUD. I called the company and they told me that there is no such thing and that Bay Ridge never called them. I had no choice but had to pay to get my car back. BTW, it took them 5 working days to return my car. They blamed having trouble getting a part. I will never ever go back to them, bln. More
by HateBR
Employees Worked With
Sebastiano Trombetta
