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Empire Nissan of Bay Ridge
Brooklyn, NY
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,184 Reviews of Empire Nissan of Bay Ridge
January 12, 2016
Fantastic Service! Jose helped me with my first car purchase, He was extremely helpful, thoughtful and efficient. He made sure to explain every step of the process thoro Jose helped me with my first car purchase, He was extremely helpful, thoughtful and efficient. He made sure to explain every step of the process thoroughly and clearly. I was able to be in and out the dealership quickly, and in just a few days I got my new car. I highly recommend him. More
by KSuarez
Employees Worked With
Jose Narvaez
January 12, 2016
Used Car Clowns I saw a used car from Bay Ridge Nissan on line and contacted the dealership by email. Patrick Gu answered my email and set up an appointment to see h I saw a used car from Bay Ridge Nissan on line and contacted the dealership by email. Patrick Gu answered my email and set up an appointment to see him that evening. I arrive at the dealership and Patrick is no where to be found. The car listed on line is no where to be found for that matter. It turns out that the car is in the body shop getting cleaned. Somehow that fact escaped Patrick when he set up the appointment. A salesperson named Jeff Chan said he would call me when the vehicle was ready. A week later Jeff called and I trekked back to the dealership. There were several white streaks on the passenger side which Jeff said was compound. It would get buffed out. Took the car for a short test drive - the "empty" warning light was on. No gasoline in the tank. The floor mats are also filthy. Car seems to drive fine, Jeff said lets talk numbers. I walk around the car. More scratches on the trunk - they'll get buffed out too said Jeff. Then I notice that there is a half inch gap between the passenger door and the lower sill. The door has been bashed in - the lower portion of the door is clearly bent out of shape. The car has almost certainly been in an accident. The Carfax on line was clean, but the damage was obvious. I left. The dealership should have told me the car was in an accident. They shouldn't have wasted my time looking at a car that was in no condition to be sold. Stick to new cars from this dealership, where they can't scam buyers on quality. More
by Tim
Employees Worked With
Patrick Gu, Jeff Chan
December 30, 2015
Excellent & to the point. Convenient to get to. It's a large dealer ship & clean. Cars look great. Everyone was real & helpful. No one was obnoxious. Johnny Vargas was my sal Convenient to get to. It's a large dealer ship & clean. Cars look great. Everyone was real & helpful. No one was obnoxious. Johnny Vargas was my sales rep & he was cool & on the money. He explained the whole process & made sure I understood everything. He made my family feel welcomed. The small things like getting us Coffe and small talk. All good. I love the Nissan brand & expect to stay with Nissan & in particular use Bay Ridge Nissan & Johnny for a long time. Thanks for everything Johnn. Love the xxxxxx car man. More
by Carlosnyc13
Employees Worked With
Johnny Vargas
December 30, 2015
Adp Store5 Salesman 7835 Lei Wang. Lei is an excellent sales rep. He is very professional, knowledgeable, very patent, and considerate! It was my first time in a show room and Lei made Lei is an excellent sales rep. He is very professional, knowledgeable, very patent, and considerate! It was my first time in a show room and Lei made me feel really comfortable and made the process of purchasing my first car very easy. He answered every question satisfactory. He made me feel very comfortable about my choices and made an extra effort in assisting me within my budget. If I could give Lei A score, it would be an overall 1000! Thank you Lei! More
by Samabihen
Employees Worked With
Lei Wang, Muhammed Ali
November 22, 2015
xxxxxxx BUISNESS They try to add 990$ on the bill and after I brought car back next week to fix window and bumper they made me wait 6 hours then told me car was in car They try to add 990$ on the bill and after I brought car back next week to fix window and bumper they made me wait 6 hours then told me car was in carwash and will be ready in 5 mm. Waited 2 more hours and found car 1 block away unwashed bumper still the same and window not working. I was pissed decided to leave but whole panel door was left open and wires hanging . Worst dealer ever More
by The victim
Employees Worked With
Eric belayan and Sebastian trombetta, Denisse Abreu
November 18, 2015
happy in bay ridge steve couldn't have been nicer or more knowledgable . I left with a car that fit my budget and my needs. go there and ask for steve. steve couldn't have been nicer or more knowledgable . I left with a car that fit my budget and my needs. go there and ask for steve. More
by jebbyjed
Employees Worked With
Steve Woodhouse
November 16, 2015
There To Help! Straight forward and reliable is what I expect and Henry Jones (and Marc Strange - Service Advisor) deliver every time! There isn't any of the BS and Straight forward and reliable is what I expect and Henry Jones (and Marc Strange - Service Advisor) deliver every time! There isn't any of the BS and non sense that seems to plague other dealerships. I know that when I go into Bay Ridge Nissan, I wont get any pressure, just quick and easy answers and a attention like no other. I highly recommend them for your next buy/service. Thanks! More
by Flatiron Wines
Employees Worked With
Marc Strange, Henry Jones
November 12, 2015
Thank you , Sasha, for helping me getting the new car. Rogue 2016 is amazing and beautiful.The color is exactly what I wanted.I had really good experiences deal , Sasha, for helping me getting the new car. Rogue 2016 is amazing and beautiful.The color is exactly what I wanted.I had really good experiences dealing with Sasha S.I am a very happy with my new car. More
by okolga98
Employees Worked With
Sasha Shartilov
November 03, 2015
WORST DEALERSHIP EVER This was one of the worst car buying experiences I have ever dealt with in my entire life. This company is a total scam (read the Google, Facebook and This was one of the worst car buying experiences I have ever dealt with in my entire life. This company is a total scam (read the Google, Facebook and Better Business Bureau reviews) and the team starting with the "General Manager" Manny Licitra, Sales Manager Chris Casazza and the sales team is a joke and dishonest. Please do your research. More
by Leah1234
Employees Worked With
Manny Licitra, Chris Casazza, Jose Narvaez
October 31, 2015
Best Decision If you are purchasing a car, new or used, Bay Ridge Nissan is the place to go. Aside from there showroom, they have over 2 different garages of cars t If you are purchasing a car, new or used, Bay Ridge Nissan is the place to go. Aside from there showroom, they have over 2 different garages of cars to select from. I am only 21 years old and had a very small budget purchasing a used car in cash. I had a budget of $9200 to purchase, insure, buy a warranty, and pay all the taxes and DMV fees. Not very optimistic at first in finding a car or place that can help me with this, I thankfully found BAY RIDEGE NISSAN. I was able to find my car online and see it immediately the same day. Hassan A. was the gentlemen who sold me the car. He was amazing in ensuring that the car would be detailed and as good after he was done servicing it. Mike S. was the gentlemen who helped us put a warranty on the car and helped with all of the DMV paperwork (if you purchase a car at Bay Ridge Nissan, you can drive off without having to go to the DMV or pay for inspection! All of it is done right there in the dealership!). He was amazing in explaining everything that was and was not covered in my warranty plan. Lastly, Lisa M. was the insurance agent who helped me get the absolute best full coverage plan out there. She spent 2 hours our first meeting calling different companies and explaining all of the different coverages to me. If you are thinking of purchasing a car, definitely go to Bay Ridge Nissan! The people are amazing. Definitely ask to Hassan A., Mike S, Geno, and Lisa M. If you do I can guarantee you will walk out of there satisfied and with a great car!! More
by SamRod13
Employees Worked With
Hassan S.; Mike S. Lisa M. , Gino Faretra
