Empire Nissan of Bay Ridge

Excellent Experience and Customer Service I was met by Sales Rep Hassan who was totally professionally, extremely patient, led me through the entire process and assisted me in leasing a new Ni I was met by Sales Rep Hassan who was totally professionally, extremely patient, led me through the entire process and assisted me in leasing a new Nissan Altima. I was thoroughly impressed by the speed of the process how quickly the paperwork was completed and would highly recommend buying or leasing a new vehicle only from Bay Ridge Nissan. I received my new vehicle in the same day:) More

Honest the whole way Went to Bay Ridge Nissan on Friday 10/2/2015 worked with David Martin he was honest the whole time. I bought a nissan rogue sv he was not pushy and wh Went to Bay Ridge Nissan on Friday 10/2/2015 worked with David Martin he was honest the whole time. I bought a nissan rogue sv he was not pushy and what price I was quoted for they honered the price. No bait and switch. Worked with Dwayne from financing the next day and was very helpful and knowledgeable. Monday by 2PM my car was ready for pickup. I would definitely recommend Bay Ridge Nissan. More

Good deal Got a great price on a used Maxima with low mileage and all the fixings. It was exactly what I was looking for and they worked with me well on what I Got a great price on a used Maxima with low mileage and all the fixings. It was exactly what I was looking for and they worked with me well on what I offered for the vehicle. Sasha was very nice and professional. The final buying process could have been a little less painless on the day I had to pick up the car. I was there for almost 5 hours but for the money I saved the trade off was fair enough. More

A wounderful experience I would like to thank our sales rep ERIC , he was very nice/ professional , we told him what we were looking for and he got it for us .also a shout I would like to thank our sales rep ERIC , he was very nice/ professional , we told him what we were looking for and he got it for us .also a shout out to Ray who also was very professional and worked hard for us. I would highly recommend BAY RIDGE NISSAN It turned out to be a nice experience More

I mean, it could have been way worse We weren't too thrilled about our time at Bay Ridge Nissan today. The showroom was pretty well-organized, but the salespeople weren't dressed that gre We weren't too thrilled about our time at Bay Ridge Nissan today. The showroom was pretty well-organized, but the salespeople weren't dressed that great. Sloppy suits everywhere. It reminded me of my times at used car lots forever ago. Our salesperson, Eric, was really green. He seemed really shy the entire time, which doesn't seem like a good trait to have as a car salesman. He was kind-of hard to talk to, but wasn't bad to work with. (A co-worker of his, Hassan, not only got my girlfriend's name completely wrong, but also called Eric a rookie right in front of us! Who does that??) They had the car that we were interested in (a Sentra SV) available and ready. One of the cars had an incorrect sticker, which is a little concerning. Eric kept trying to run my credit before wanting to negotiate prices at all (we had visited a Honda dealer prior to coming here), but he eventually budged. Gino, his manager, was completely unwilling to give us hard numbers over the phone without having us come back in (we left to the Honda dealer to counter-negotiate). I didn't want to take the bus back to hear something completely different, and we liked our salesperson at the Honda better, so we closed there instead. I probably won't come back here again. More

Thank you Sasha and whole team! Very professional ! I had really good expiriens dealing with Sasha S. When I came first time to Nissan Bay Ridge I was little confused what to do. Buy used,new or lease I had really good expiriens dealing with Sasha S. When I came first time to Nissan Bay Ridge I was little confused what to do. Buy used,new or lease but after talking to Sasha everything was easier. When I came back after couple weeks knowing what I want and haw much money can spend He and his team help me all the way dawn. All paper work: trading,financing,insurance. And I have to say again the whole team was very professional and helpful. So last Thursday I picked up brand new Rogue. Saha was there made everything easy and pleasant. Introduced me to my Rogue,answered all my questions and gave me same tips. Thank You Sasha and all your team! Now I have a hope that your service team is also nice,helpful and professional. If so Bay Ridge Nissan is a BEST! More

We came to LOOK ONLY ...BUT... Your Team Won Us OVER ! Thank you for selecting Jose to help us with our decision to stay with Nissan or choose another dealer altogether.Jose made my wife and me feel like Thank you for selecting Jose to help us with our decision to stay with Nissan or choose another dealer altogether.Jose made my wife and me feel like we weren't dealing with a fast talking salesman but with a friend.He answered all our questions and informed us of all the various changes to the new Rogue and also showed us the Murano.After patiently showing us both the Rogue and Murano multiple times,we finally decided to take a ride in a Murano.I'm sorry I can't remember the fellow who took us for our test ride but he was great. After we came back,we still weren't sure what we wanted to do and Jose remained patient and didn't try to push the more expensive sale. He did explain thoroughly all the upgrades that the Murano had over the Rogue and finally we decided to lease a 2015 Murano. Jose then took us up to meet Barry and Geno to discuss the $$$$ price.Well ,again the Rogue was discussed as was the Murano and all the differences came up again. There is NO doubt the Murano Is a a definite upgrade and after all was said and done,both Barry and Gino gave us a deal we were very satisfied with. I hope this team is still with you when our lease is up because we would be very happy to do this again. THANK YOU Angela,Jose,Barry and Gino ! WE LOVE THE CAR ! Tom & Dorothy W. More

Quick and easy No gimmicks. Told them what I wanted and what I was willing to spend and had me set up and ready to go the same day. No gimmicks. Told them what I wanted and what I was willing to spend and had me set up and ready to go the same day. More

NOT SATISFIED AFTER 2 MOS OF PURCHASE CONTACTED THE SALE PERSON WHO I DEALT WITH, HE PROMISED ME A FREE ALL WEATHER MATS. HE WANTED ME TO GIVE A GOOD SURVEY, WHICH I DID. NOW I CALL HIM UP CONTACTED THE SALE PERSON WHO I DEALT WITH, HE PROMISED ME A FREE ALL WEATHER MATS. HE WANTED ME TO GIVE A GOOD SURVEY, WHICH I DID. NOW I CALL HIM UP FOR THE MATS, HE SAID HE CAN'T GIVE IT TO ME BEC. I DIDN'T DO THE SURVEY. WELL THIS IS THE ONLY SITE THEY SENT TO MY EMAIL TO DO IT. WHAT I DONT LIKE IS PEOPLE MAKE PROMISES AND THEY WONT KEEP IT, IT'S NOT ABOUT THE MATS THAT I'M DISSAPPOINTED BUT HOW I WAS PROMISED. PIECE OF ADVICE DONT MAKE PROMISES IF YOU CANT KEEP IT. BY THE WAY I RETRACTED MY PREVIOUS REVIEW WAS ALL 5 STARS, AND ALL COMPLIMENT!!! More