Empire Nissan of Bay Ridge

Completely Satisfying and Reassuring Buying Experience. Best New car experience I ever had. It's, a level of professionalism a step above the other dealerships. They got to the best price immediately an Best New car experience I ever had. It's, a level of professionalism a step above the other dealerships. They got to the best price immediately and unlike other dealer didn't waste time playing games. They also gave hard numbers on a spreadsheet immediately with different scenarios rather than the waiting game after agreeing on a price or lease price verbally and waiting 2 hours for another rep to discuss the upfront fees. Everything was transparent and on a printed spreadsheet. Other dealers in my experience confirm verbally or handwrite something on a piece of paper. They all try hard and work for good. customer relations. This place is a step above and and I love the professional attitude. Ignore the poor web reviews. That was a different management and from the past. This is a new place with a new attitude. They were completely reassuring in every step of the process from the second you enter the door. More

Great experience. Worth the wait Went into Bay Ridge Nissan looking for a new car. David N was my salesman and he made purchasing my Lexus a piece of cake. Car had just came in and in Went into Bay Ridge Nissan looking for a new car. David N was my salesman and he made purchasing my Lexus a piece of cake. Car had just came in and initially needed some work done but he really is on top of it especially in terms of keeping me updated. It was worth the wait. Great communication; texting and phone calls. Couldn't be happier with my experience and I love my car. Thanks David. I'd recommend you get a car from him. -Tara More

"Great deal " We went to Bay ridge Nissan to purchase a 3.5 Altima . Alex Ho was our dealer. He was very thorough , honest and friendly.He gave us a better deal for We went to Bay ridge Nissan to purchase a 3.5 Altima . Alex Ho was our dealer. He was very thorough , honest and friendly.He gave us a better deal for the Nissan Maxima with almost 7,000 dollars in rebates. We paid almost the same price for a Maxima ,which is a more expensive car as a 3.5 Altima . I would highly recommend Alex to anyone .Great Car , Great service , Great deal. More

I had a great experience I came in to Bay Ridge Nissan looking for an SUV, but unsure whether to go for Murano or Pathfinder. David N. proved to be very helpful in addressing I came in to Bay Ridge Nissan looking for an SUV, but unsure whether to go for Murano or Pathfinder. David N. proved to be very helpful in addressing my dilemma. He gave me a great deal of info on both cars after which, we took both of them for a test drive. He answered all my questions and was very helpful at every step of the way, whether it was paperwork or anything else through out the process. Great customer service and I'm very happy with my new Murano. More

An amazing experience I came to Bayridge Nissan looking for a family car that had a lot of space and that drove good. The salesman Jose was Narvaez was the perfect person I came to Bayridge Nissan looking for a family car that had a lot of space and that drove good. The salesman Jose was Narvaez was the perfect person for the job. He was not pushy,not aggressive and did not push a car on us that we didn't like. He got the job done and I would love to work with him in the future!! More

Had my Nissan Altima serviced Went to the Bay Ridge Nissan Service Center this morning and saw Patrick Martin, the service advisor I have been using for a long time. He is always c Went to the Bay Ridge Nissan Service Center this morning and saw Patrick Martin, the service advisor I have been using for a long time. He is always courteous and extremely knowledgable and will try to use no one else unless he is not in that day! He is detail oriented to make sure you understand everything. Had the 7,500 mile service done to my car which was done in a timely manner, oil change, tire rotation, and a few minor other things; expected to have a longer wait. They enlarged their waiting area which feels more spacious and has free wifi, bagels, donuts and coffee while you wait. More

Back To Back Great Customer Service I bought a 2014 Murano S at the Bay Ridge on september 24th 2014 Nissan and I was happy how the buying process was conducted in pleasant atmosphere.A I bought a 2014 Murano S at the Bay Ridge on september 24th 2014 Nissan and I was happy how the buying process was conducted in pleasant atmosphere.At any moment I have never felt under pressure to buy any specific cars. I was so please with the atmosphere that I recommended and encouraged my cousin Anderson to opt for Bay Ridge Nissan to purchase his car. He did and bought a 2014 Rogue SV on September 15th and apparently was delighted with the car and the way Mr. David Martin handled the whole transaction. I have myself experienced top notch customer service with Mr. Alex Ho who according was very knowledgeable and respond with clarity to all questions that I had.Keep Up the Good Work Mr David Martin and Mr Alex Ho. Thank You So Much. More

Thank you so much! My experience at Bay Ridge Nissan was amazing and made hassle free. The one price, best price experience actually worked and the employees are very fr My experience at Bay Ridge Nissan was amazing and made hassle free. The one price, best price experience actually worked and the employees are very friendly and work to get you the price available. More

Perfect Patient, determined, customer-oriented are a few of the words that come to mind when I think about the staff here at bay ridge nissan ...Alex was amaz Patient, determined, customer-oriented are a few of the words that come to mind when I think about the staff here at bay ridge nissan ...Alex was amazing in helping us find a car we loved within our budget....unless any of my future cars are gifts this is the only place I'll consider. More

It was comfortable experience Alex let mi feel like I was the customer and that his here to help me not just to sell a car.I appreciated that. Alex let mi feel like I was the customer and that his here to help me not just to sell a car.I appreciated that. More