Empire Nissan of Bay Ridge

My whole experience was amazing. I love my car. Everyone was understanding and willing to take any means necessary. im definitely going to make sure I recommended anyone I know ready to buy a car.. was understanding and willing to take any means necessary. im definitely going to make sure I recommended anyone I know ready to buy a car.. More

The experience started off okay. Richard was my salesman and when he started being hard to work with (very pushy, argumentative), Ali stepped in to Save the Day, yet that was too short lived. I wanted a sp and when he started being hard to work with (very pushy, argumentative), Ali stepped in to Save the Day, yet that was too short lived. I wanted a specific car and Ali went to the auction and got it for me. Once the car was at the dealership it went extremely downhill from there. When I went to test drive the car, it had just arrived from the auction, so it was not in good condition. While being rushed into the finance office, I was promised everything would be taken care of, it would be in amazing condition when I came to pick it up, etc. etc. (Issues were - 1 Key, No Mats, No Book, EXTREMELY DIRTY, Key needed new battery, ding on the fender). All of these things were mentioned to Ali, and even before I signed the final paperwork I had Barry call Ali into the office for him to say again that he would take care of everything. When I came to pick up the car (4 days after the original date of pick up due to the snow), it was night time, and 10 degrees out so I was just relieved to have my car to drive home in. I wait 1 hour for Richard to just pull the car around, and it is in horrible condition. Not only was it still dirty, and there was still only 1 key - Richard put a black garage bag on the floor and told me "he did a favor for me" since there were no mats. Then I look in the rear view mirror and someone wrote HELP ME with their finger in the dirt. I told Richard it was unacceptable and that the car hadn't been cleaned. He argued with me AGAIN and told me it was detailed. I left with the car. The next day in the daytime, it was even worse - dirt, dust, you could clearly see the car wast even cleaned on the inside. I call Ali upset and tell him what happened. He tells me bring the car in Tuesday morning and he will take care of it. I arrive Tuesday and Ali is not even there. After waiting 3 hours for my car to be cleaned, I am told that they never prepped it. Keep in mind they charge you either $595 or $995 for dealer prep fees, and they didn't even prep the car. Then they miraculously find the books and the second key They would have kept them if I hadn't gone back and demanded them. So needless to say, for the "good price" it wasn't worth the hassle, the back and forth, the lack of keeping promises. I would expect this from a small unknown car salesman, but not a NIssan Dealership. More

The dealer was very willing to work with me to meet our needs to find the right vehicle at the right price for our family. needs to find the right vehicle at the right price for our family. More

Gina was a great car salesman. She knew what we wanted and didnt play games like car dealerships in nj did when i went there firepst. She was a pleasure to deal with she has a wonderful personality and is and didnt play games like car dealerships in nj did when i went there firepst. She was a pleasure to deal with she has a wonderful personality and is an asset to batpy ridge nissan. ALL car salespeople should be as good and as honest as her. My only problem is, the light in the rptrunk isnt working as well as my dashboard isnt lt up at night either. Very disappointing. Wish the car really coukd have been given a good inspection before i drove off with it. Im going to the nissan service det tomorrow to get this fixed. Very inconvenient, but im still very happy with my purchase. More

After years of going through car dealerships with gimmicks and slimy salesmen, I finally found a place that's reliable and consistent. I purchased a car with Nissan 2 years ago and again last week. gimmicks and slimy salesmen, I finally found a place that's reliable and consistent. I purchased a car with Nissan 2 years ago and again last week. Each of my experiences was pleasant and the people I worked with were extremely knowledgeable and helpful. I highly recommend them to anyone buying a car. More

Overall experience was good, knowledgeable staff. Reasonable sales price. Quality of vehicles very good. Would recommend to friends and family. Would buy from Bay Ridge Nissan again. Reasonable sales price. Quality of vehicles very good. Would recommend to friends and family. Would buy from Bay Ridge Nissan again. More

I went in for a mini van initially, I thought it would be a good fit for my family as I have 4 active boys with all sorts of things to carry around. I ended up getting a Pathfinder, as it was a little more s a good fit for my family as I have 4 active boys with all sorts of things to carry around. I ended up getting a Pathfinder, as it was a little more stylish plus it had the space that I needed. David was very helpful in showing me some options for my family and helping us make the right choice. More

We were very happy with the service we received. We were extremely happy with our sales person Beverly, she was very helpful and willing to do whatever was necessary to make our experience a great one. We w extremely happy with our sales person Beverly, she was very helpful and willing to do whatever was necessary to make our experience a great one. We would recommend this dealership to family and friends. More

Excellent service and wonderful staff member and warm welcome . Answer the phone calls in timely manner whenever the phone call was made. We can recommend to our friends and family welcome . Answer the phone calls in timely manner whenever the phone call was made. We can recommend to our friends and family More

excellent customer service.I will continue recomending this dealer to my friends , family employees and anybody who neends a car. nissan bayridge is a perfet location for me this dealer to my friends , family employees and anybody who neends a car. nissan bayridge is a perfet location for me More