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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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January 28, 2020

Excellent service!!I did not mind the wait at all. I was Excellent service!! I did not mind the wait at all. I was also offered a snack and I was notified of what was going on. More

by CBAZEMORE72
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 28, 2020 -

Empire Nissan of Hillside responded

Our Team is so proud to hear how satisfied you were with your Service visit and sincerely hope that you have a great day!

January 28, 2020

I was very pleased with the overall experience. The staff was attentive, knowledgeable and respectful. Despite there being a longer wait than expected the staff was up front and honest about it. More

by JONSK211
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick was excellent , Carlos Freitas, Luis Bolanos, Karla Marquinez, Ahmed Elbahbouhi, Victor Benlice
Jan 30, 2020 -

Empire Nissan of Hillside responded

We appreciate your positive review about your recent experience with us. Your wonderful feedback and rating mean a lot to us. Thank you again for choosing Route 22 Nissan.

January 27, 2020

I had an unexpected day off so I stopped in to get an open recall taken care of, Danny got me right in and taken care of ! Turned out I needed some tire and my brakes were low too, they took great care More

by SJLAWLER819
Recommend Dealer
Yes
Employees Worked With
Danny in Service
Jan 27, 2020 -

Empire Nissan of Hillside responded

We are delighted to hear how pleased you were with your visit at Route 22 Nissan. You are very much appreciated and we hope that you have a wonderful day!

January 25, 2020

I was there for a first scheduled maintenance on 2016 Pathfinder. I am very satisfied with the service provided. Everybody was professional and the service was done within a reasonable time. I did not ha More

by fenelus.claudy
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Freitas, Luis Bolanos, Karla Marquinez, Ahmed Elbahbouhi, Victor Benlice, Ruben Pagan
Jan 25, 2020 -

Empire Nissan of Hillside responded

We are delighted to know that you were well taken care of during your service visit. Have a fantastic day!

January 25, 2020

Lionel was very helpful keep me updated with my Nissan while it was in his care it made me know my car was in a good place More

by M013318
Recommend Dealer
Yes
Employees Worked With
Lionel
Jan 25, 2020 -

Empire Nissan of Hillside responded

We are delighted to hear how pleased you were with your visit at Route 22 Nissan. You are very much appreciated and we hope that you have a wonderful day!

January 24, 2020

Great service always I am always confident that my vehicle will receive the best care because my rep, Danny, always has my best interest in mind. I never worry that work More

by ELYSE.MEDVETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dankwah "Danny" Nyarko
Jan 24, 2020 -

Empire Nissan of Hillside responded

Thanks for such a wonderful and kind review regarding your recent service visit with us. We hope that you are always pleased with your service visits and wish you a beautiful day.

January 24, 2020

DELIGHTFUL EXPERIENCE Chris told that my wait time would be about 90 minutes. I'm pleased to say that I only had to wait an hour. Whenever I receive my car back (oil chan More

by R. Wray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER GRANAD
Jan 24, 2020 -

Empire Nissan of Hillside responded

We are very glad to hear that you have a wonderful service visit experience. Thanks again and have a fantastic day!

January 23, 2020

Great customer services Excellent customer services during my last visit on my Tire Rotation. I can easily recommend this shop for any Nissan auto owner. I am very happy. More

by CESCURRA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person name is not showing
Jan 23, 2020 -

Empire Nissan of Hillside responded

We are very proud to know that you appreciated your service visit experience with us. Have a wonderful day!

January 21, 2020

Poor customer service. They could not even do a multi point inspection after having my vehicle from 8am to 6am. How are they supposed to make more money if they don't tell their customers what else besid More

by julie018
Recommend Dealer
No
Employees Worked With
Chris
Jan 21, 2020 -

Empire Nissan of Hillside responded

We are very sorry to hear that you were not satisfied with your recent service visit and for immediate help with any service matter please contact Cassandra Rene, Service Customer Relations Coordinator at 908-964-8700, extension 255 or by email at crene@route22nissan.com. Thank you and we hope to hear from you soon. Enjoy your day!

January 21, 2020

Excellent service and my rep was very professional and courteous in making sure I was taken care of. Thanks for the shuttle, a great add on for Nissan customers. More

by LITTLEDEBORAH2
Recommend Dealer
Yes
Employees Worked With
Lionel
Jan 21, 2020 -

Empire Nissan of Hillside responded

Thanks again for sharing with us how much you appreciated your great recent service visit with us. Have a fantastic day!

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