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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,508 Reviews
Call Service Center (973) 969-3384

2,508 Reviews of Empire Nissan of Hillside - Service Center

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May 15, 2024

All the people were very friendly. Service was completely satisfactory,waiting was just as they told me all was pleasant. More

by BMARCIANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

Helpful
May 13, 2024

I've been a customer of Empire Nissan for years, and have always received excellent customer service from the Service Department Staff. More

by BINKYROSE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Empire Nissan of Hillside responded

Thank you for your amazing review! We are delighted that our team consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

Helpful
May 13, 2024

Excellent and professional service by Jose Landaverde and Christopher Granados. I will recommend Empire Nissan. More

by REINAYCHOCOLATICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Landaverde. 5🌟
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May 14, 2024 -

Empire Nissan of Hillside responded

Reina, We are grateful for you leaving Jose and Christopher this wonderful review and recommendation! We are thrilled to hear that they took excellent care of you and could provide you with excellent and professional service. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
May 09, 2024

Excellent service, professional and friendly staff, quick and easy process, would come again for service More

by FABIANADOMINGUEZ1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Empire Nissan of Hillside responded

Fabiana, Thank you so much for leaving us this incredible review! We are glad to hear that our team took exemplary care of you and your automotive needs. We are happy to know that they were professional and friendly. Please do not hesitate to let us know how we may be of further service to you.

Helpful
May 08, 2024

It was amazing. Chris had me in and out in not time. Very pleasant to speak with. Will definitely come back. Great experience. More

by zuelyn75
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Chris provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Helpful
May 08, 2024

I have witnessed improvement in services since the change of ownership. Keep up the good work. More

by KKADOMSKIY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn at service department deserve 5 stars
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May 08, 2024 -

Empire Nissan of Hillside responded

We appreciate your 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 08, 2024

I have a buddy who is an ex-mechanic, and typically when I send him the “recommended services” he says most are unnecessary. I think Isaiah is great, and I’ve never had a problem with the work done, but thi More

by JFALZARANO888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Empire Nissan of Hillside responded

We deeply regret that your expectations were not met and sorry to hear of your concerns with our service department. We would like to speak to you on your review. Please contact our Service Manager- Jose Landaverde (973)969-3384 jlandaverde@eagny.com

Helpful
May 07, 2024

Rapidly addressed my car's issues. The staff was courteous and professional. Great job highly recommeded More

by SMITH90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn carrasco
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May 07, 2024 -

Empire Nissan of Hillside responded

Smith, Providing quality and efficient service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction and high recommendation! We are thrilled to know that they were courteous and professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
May 05, 2024

Friendly, fast service, responsive, reasonable prices. .clean.. I don not have any more words to say More

by VALENTHIAWEEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Empire Nissan of Hillside responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly and responsive. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
March 18, 2024

Isaiah and Austin took care of me. Found my noise concern and solved it!!! I will go here More

by MYLIFE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanaan El Helou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

MYLIFE1026 responded

I wanna thank you guys for solving my issue in oneday. Isaiah was very helpful and assured me that my problem would be handled. Austin was very professional did an aggressive check like i have ever seen before from any dealerships service department, had my car up and down on the lift multiple times until he found that simple hard to find issue that had me dealing stress headaches for days. Overall out of 10 i give him an 11 great work guys i highly recommend you to anyone.💪 💪 💪 💪 💪.

Mar 18, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Isaiah and Austin got your automotive needs taken care of- thoroughly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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