Empire Nissan of Hillside - Service Center

The sales representative was very nice on the phone and helped me a lot, but the issue is still not resolved. I don't think it's the RT 22 Nissan fault; it's the Nissan car (Sentra 2021 Model) that keeps helped me a lot, but the issue is still not resolved. I don't think it's the RT 22 Nissan fault; it's the Nissan car (Sentra 2021 Model) that keeps having problems within three years of purchase. People warned me not to buy Nissan cars, but in the past, I had a Nissan and never had any issues. Six months after buying the car, I had a major issue with the steering wheel. After numerous calls to Nissan customer service, they replaced the entire steering wheel and related parts. Then, my car battery died in two years, even though most car batteries last at least three years. The remote start also stopped working three months after purchase. Currently, my car is making a knocking sound or metal hitting sound when changing gears and making noise when turning and going through potholes. I already raised this concern with the service department, and they told me I needed to change the brake rotor, which I did for $1040, but the issue is still not resolved. I believe it's not a service issue but a problem with Nissan's manufacturing quality. It seems like they are making cars out of cardboard. More

Evelyn was amazing advisor. My first time at this dealership and it was a very good experience I will keep coming here to see Evelyn carrasco My first time at this dealership and it was a very good experience I will keep coming here to see Evelyn carrasco More

I had an easy and convenient experience with the staff of this Nissan Service Center. this Nissan Service Center. More

Very clean workers are very nice appointments are always no long wait will recommend to others no long wait will recommend to others More

Excelent service I recommended this dealer ever Tks for your great service . 5 stars . Excelent for your great service . 5 stars . Excelent More

They’re absolutely great,loyalty,humble,respectful,reliable,honesty, integrity,intelligence,and sense of humor. great,loyalty,humble,respectful,reliable,honesty, integrity,intelligence,and sense of humor. More

They really help you and entertained whatever you need as long as you are on time and you schedule appointments online. long as you are on time and you schedule appointments online. More

My car feel the same way I feel like they mess up my alignment my car was running perfectly fine until I went to get an oil change then they rotate my tires ever since then the car been running shaky alignment my car was running perfectly fine until I went to get an oil change then they rotate my tires ever since then the car been running shaky More

Ms. Ordonez is knowledgeable of what of the job that she is doing. She has good customer relationships. is doing. She has good customer relationships. More

The gentleman checking me in was courteous & the service associate was very helpful in explaining my options. associate was very helpful in explaining my options. More