Empire Toyota of Huntington

Excellent service! Thank you so very much!!! Excellent service and great job, I appreciate a good work as always!!! May your life be filled with happiness, I wish you a Thank you so very much!!! Excellent service and great job, I appreciate a good work as always!!! May your life be filled with happiness, I wish you a very best!!!! More

Great customer service - customer is provided detailed information about the work being done and why it is being done. Ongoing update about the completion of the work from - customer is provided detailed information about the work being done and why it is being done. Ongoing update about the completion of the work from start to finish. More

Great service! Yoelis Fernandez was extremely friendly and helpful. Mr. Sungwon, in finance, was excellent to work with as well. We had a great experience purchasing our new car. We will definitely rec and helpful. Mr. Sungwon, in finance, was excellent to work with as well. We had a great experience purchasing our new car. We will definitely recommend this facility to family and friends. Thank you! More

Excellent service , friendly environment, knowledgeable staff. Great communication with customer service when scheduling the test drive. We had a pleasant experience wi , friendly environment, knowledgeable staff. Great communication with customer service when scheduling the test drive. We had a pleasant experience with purchasing our car. Thank you! More

Excellent service My 2020 Toyota corolla was in for it's first service. My service Advisor was Juan . He is always extremely, helpful, knowledgeable, accommodating a My 2020 Toyota corolla was in for it's first service. My service Advisor was Juan . He is always extremely, helpful, knowledgeable, accommodating and courteous. He always listens to my concerns and solves the issues. There was no waiting to be helped as I was taken care of right away. I did have to wait a while for my car to be finished, as it was a busy Saturday. However, a service technician spent extra time with me after the car was serviced to explain some new features that I had concerns over. More

New Lease To be as polite as possible, our experience was totally ghastly and wholly dissatisfying. Our lease was was expiring at the end of 2019. We have been To be as polite as possible, our experience was totally ghastly and wholly dissatisfying. Our lease was was expiring at the end of 2019. We have been dealing with Huntington Toyota, which is now under new management, since 2004 and had always had a positive experience so we returned for a new lease. From the beginning, our experience was horrible. We asked for the same features we had on our Avalon Limited, particularly things: (i) a nav system; (ii) wireless charger; and (iii) heated/cooled ventilated seats. We were shown a SLE and a 2020 XLE and were told a 2019 Avalon would have all the features we wanted at a price as near to our current lease price, although higher. We were also told the car would arrive with 100 miles on the odometer and that excessive wear and tear insurance would be included in the amount due at lease signing. The bottom line is these were all misrepresentations and we got none of the things promised. Well, sorry us because we’re stuck with a car we hate for 3 years but baaaad for you—you lost a loyal Toyota customer of 15 years because we won’t be coming back for a Toyota in 2022! Shame, shame, shame on you! We want to mention Kimberly, who was quite good. They keep her behind the scenes and make her clean the car, probably because she still has values that they haven’t trained out of her yet. More

Top Shelf, and very Professional. Service was "Top Shelf," and pleasant. There was no waiting, or sitting around to be helped, and was taken care of right away. My Service Advisor, Gus Service was "Top Shelf," and pleasant. There was no waiting, or sitting around to be helped, and was taken care of right away. My Service Advisor, Gus Vasconcellos was very helpful and knowledgeable. And also helped me set up my next appointment. Yes, a great experience, from start to finish. More

We had an awesome experience working with Toyota of Huntington, for our second lease! The staff is wonderful, accommodating and professional! Anthony and Larry worked collectively to ensure we got the Huntington, for our second lease! The staff is wonderful, accommodating and professional! Anthony and Larry worked collectively to ensure we got the best deal for our family, and a car we can feel great about driving! We truly appreciate the care and knowledge demonstrated by both these gentlemen!!! Thank you!!! More

Had me in and out quickly. Clean, modern and well lit waiting room. Comfortable seats. Good communication throughout. I would recommend Huntington Toyota over Smithtown Toyota always. waiting room. Comfortable seats. Good communication throughout. I would recommend Huntington Toyota over Smithtown Toyota always. More

customer service Verrrrrrrrrrrry customer orientated. The minute I arrived I was promptly greeted with a service associate. Then provided what the service was for and Verrrrrrrrrrrry customer orientated. The minute I arrived I was promptly greeted with a service associate. Then provided what the service was for and was told approximately how long it would take for the service. More