Empire Toyota of Huntington

Excellent Service Excellent dealership! Great quality service! Will continue to do business! Any questions or concerns I had were promptly answered by my serve advisor Excellent dealership! Great quality service! Will continue to do business! Any questions or concerns I had were promptly answered by my serve advisor Rodrigo Arichabala. Friendly staff with good communication skills! More

Upgrade to Apple Car Play My upgrade was done very quickly and at no cost to me. I love it. It makes the entire driving experience so much cleaner and completely hands free. My upgrade was done very quickly and at no cost to me. I love it. It makes the entire driving experience so much cleaner and completely hands free. More

maintenance service schedule maintenance services, Rob was exceptional in helping me with other issues that came up during my service. He was very helpful in getting the schedule maintenance services, Rob was exceptional in helping me with other issues that came up during my service. He was very helpful in getting the job done right. More

Exceptional Service Ever since I brought my car, I have been servicing it at your location and it’s the best decision I have ever made. Your service advisor, Gus, has hel Ever since I brought my car, I have been servicing it at your location and it’s the best decision I have ever made. Your service advisor, Gus, has helped me on a number of occasions from servicing the car to dealing with a non-functioning radio. I bought the car with a non-functioning radio and Gus did his best to ensure that It would be covered under warranty. As a college student, this made me happy as I was able to save a lot of money. I am extremely pleased with the professionalism, timely service, and an overall great staff, especially Gus, who has helped me each time I came for service. Thanks for servicing my car! More

Kelly and Gianni are the best ! I recommend everyone to them on a regular basis! I would never bring my car to anyone else ever ! I recommend everyone to them on a regular basis! I would never bring my car to anyone else ever More

Great customer service Everyone involved with this purchase were very helpful , especially the sales person Carlos and the finance manager. There was no pressure which made Everyone involved with this purchase were very helpful , especially the sales person Carlos and the finance manager. There was no pressure which made the experience very user friendly More

They don't accomplish the promises I bought a preowned car from them and whatever they told me never did it they said that we're going to clean my car they gave me a dirty car a broke s I bought a preowned car from them and whatever they told me never did it they said that we're going to clean my car they gave me a dirty car a broke sensor when I went back a funky manager said they gonna change it never did even when I bought 4000 dollars warranty very sad experience for me More

Communication First I'd like to say "Thank you" to All of those who were able to get a car deal for me, for my situation was a bit complicated. After I explained First I'd like to say "Thank you" to All of those who were able to get a car deal for me, for my situation was a bit complicated. After I explained to the rep what I wanted to do, it was presented to his Mgr to see if a deal was possible. It was...I was Grateful! I was then told they would call and tell me what time I could come in the next day to pick up the car. From the time, I left the office, there was no Communication. Every time I'd call to find out what the status was with my deal, the reps were NEVER available to speak with me and they NEVER called me to keep me abreast of what was going on. As a result, I became frustrated and was tempted to go to another car dealer. Communication is key so that the consumer is kept abreast of what's going on and it also provides peace of mind. More

Excellent Service! Every time I need maintenance on my car I take it to this professional team. They are very kind and courteous, making you feel welcome. Every time I need maintenance on my car I take it to this professional team. They are very kind and courteous, making you feel welcome. More

mistaken charge somebody made a mistake when charging my credit card the first charge for $500 was correct the second charge for $1500 went to the wrong credit card I somebody made a mistake when charging my credit card the first charge for $500 was correct the second charge for $1500 went to the wrong credit card I have a receipt showing different numbers for the last 4 digits. I called to get it right but it hasn't happened yet. Larry had me put down the extra $1500 to get a better loan rate. I want that better loan rate More