Empire Toyota of Huntington

Quick, professional and courteous. Stephen Giorgio was great with his knowledge of product and willingness to answer any questions. I would recommend him to anyone looking to purchase a Stephen Giorgio was great with his knowledge of product and willingness to answer any questions. I would recommend him to anyone looking to purchase a Toyota vehicle. More

Dishonesty of employees Miss Jessica Gipson, worker of Toyota of Huntington dealer acts dishonestly by evading reimbursement related to an unused product. According to the co Miss Jessica Gipson, worker of Toyota of Huntington dealer acts dishonestly by evading reimbursement related to an unused product. According to the contract, the dealer is obliged to reimburse me 2,500 usd, as long as I do not use the insurance for a period of time of 5 years (I pay for this insurance 50 dollars per month for 5 years). Once this period ended, I requested a refund, the response was positive, but I had to wait. However, during the following days, Ms. Gipson never answered the phone nor did she personally attend to me, she did this premeditatedly, just waiting for the deadline to return the money. Be careful who request a guarantee refund to this dealer. More

Great dealership !! Being a loyal repeat customer myself, it was time to bring my wife into the Toyota family. We went to the dealer on Black Friday and git a deal on a Being a loyal repeat customer myself, it was time to bring my wife into the Toyota family. We went to the dealer on Black Friday and git a deal on a 2018 Camry SE. Jorge was very helpful and made the deal as close to what we we were asking for as possible. My wife and I had a smooth experience and will be back again!! More

Please do yourself a favor and run far away F- I purchased a brand new Camry here in July. The reason I am really upset and writing a review now is because I was hit with a Disposition fee which I I purchased a brand new Camry here in July. The reason I am really upset and writing a review now is because I was hit with a Disposition fee which I was told by Lexus Finance and the dealership that it would be waived on purchase/lease of a new Lexus/Toyota. So now I am really upset and already made a complaint with Toyota Corporate, complaint # 1711082689 and I am ready to bring it up to escalations. I had 3 payments left on a Lexus CT, there was no reason for me to come in early (since I will have to be stuck with these payments or they will just transfer it to the new car, thats what we do!, no one makes payments disappear it goes into a deal) So I negotiated with Javier about 10-15 mins we agreed on a price, he told me not to worry about a dispo fee. Next was very unfortunate, I met Jessica, who was nice, but tried to play all these games, mind games, car sale tactics, but i tried to tell her i know the business. Basically she said i get no car today, i said thats fine, give me a refund (I deposited $3,000) she and the dealer didnt want to refund me. Then they used different tactics, finally i agreed to pay more for the car, I felt sorry for javier. (Salesperson) Then she played all these tactics "Oh we dont know what your credit is like, we are unsure of the rate") Um it is July I clearly told her I purchased a new Acura in February and my credit score at that time was 841! That said she did not want to quote me any rates even though she knows well and clear what the lowest possible rate Toyota can give. You are a finance manager you finance cars all day long. To make a long story short I financed with Teachers at 1.9% because I was tired of her games so I was hit with a $382 disposition fee from Lexus stating that they can't control dealers. Though this is my 5th Lexus/Toyota. I made a claim with Toyota and received a call back from the dealer but they made judgement for themselves and of course they found they were not at any fault. So i made 3 payments on a car that I was fine with and now have to pay the disposition. Paid 3 payments, dispo fee, more then the initial agreed upon price, did not get the financing i wanted or came for, probably the worst experience ever. More

Unprofessional dealership Drove 3 hours to test drive a used truck and upon my arrival they told me the truck was sold 2 days ago??? The dealership called me at least 3 times t Drove 3 hours to test drive a used truck and upon my arrival they told me the truck was sold 2 days ago??? The dealership called me at least 3 times to confirm the day before of my appointment for the test drive. There are so many Toyota dealerships, do not go to this one More

Tricky math! Lack of honesty and abundance of additional fees is what this dealer is all about. Great for free algebra lesson, if you have the time! Lack of honesty and abundance of additional fees is what this dealer is all about. Great for free algebra lesson, if you have the time! More

Great dealership, very friendly staff, easy to work with Jorge was friendly, easy going and great to work with! It was a pleasure doing business with him and will make sure I go back to him when I purchase a Jorge was friendly, easy going and great to work with! It was a pleasure doing business with him and will make sure I go back to him when I purchase a new vehicle! More

Crooks! Agreed to one price over the phone and when I drove there, gave a completely different price saying I didn't have proof of the phone conversation. Wha Agreed to one price over the phone and when I drove there, gave a completely different price saying I didn't have proof of the phone conversation. What a waste of time and a scam More