Empire Toyota of Huntington - Service Center

Consistently professional and courteous, no matter which representative assisted us. Usually a loaner car available should you need to do errands while you vehicle is attended to. representative assisted us. Usually a loaner car available should you need to do errands while you vehicle is attended to. More

I made an appt. for airbag recall. I was told at that time that they didn't have any loaner cars available. So I started scrambling to get a ride back. When I dropped off the vehicle I inquired about an time that they didn't have any loaner cars available. So I started scrambling to get a ride back. When I dropped off the vehicle I inquired about any loaner cars. Again I was told there weren't any. Finally got someone to bring me back to the dealership when notified that the car was ready but maybe not until after work which Service would be closed. Had my ride leave work early in order for me to make it in time. When I arrived to pick up the vehicle I was THEN and only then informed that you offer rides to and from the dealership. Why wasn't I told when I first made the appt., why wasn't I told when I dropped the vehicle off? More

Very convenient location and we have been going here since we bought our Camry from Huntington Toyota in 2013. I didn't realize that it has changed ownership until I came for service a few days ago. Eve since we bought our Camry from Huntington Toyota in 2013. I didn't realize that it has changed ownership until I came for service a few days ago. Everything seems OK. More

Professional and on time. Very reliable and keep you updated as they say they will. Pick up and drop off service to ones home is a plus. updated as they say they will. Pick up and drop off service to ones home is a plus. More

Great service. Staff was pleasant , courteous and knowledgeable. Still will not bring my other car there that is not under warranty due to the credit card fee. knowledgeable. Still will not bring my other car there that is not under warranty due to the credit card fee. More

We took our new Highlander to get a New York State inspection. We were taken on time, the waiting room was clean and inviting, the employees were very courteous, and the entire thing took less than an inspection. We were taken on time, the waiting room was clean and inviting, the employees were very courteous, and the entire thing took less than an hour. An overall great experience. More

Had an oil change done and they over tightened the oil filter causing it to crack and leak oil, almost blew my engine ! Towed vehicle back to find a very unpleasant, rude insensitive service manager telli filter causing it to crack and leak oil, almost blew my engine ! Towed vehicle back to find a very unpleasant, rude insensitive service manager telling me "things break" ? Keep away from this place ! More

We had a recall on our 2018 Sienna and I was told repair could be over two hours but repair was done in 1 1/2 hours service department was very clean and social distance guidelines was strictly enforce. Ne could be over two hours but repair was done in 1 1/2 hours service department was very clean and social distance guidelines was strictly enforce. Never had any issues with the service department been using them for many years and would highly recommend them. More

Came in on a quick call and was taken right away. Less then an hour to perform the oil change. In and out with no delays. then an hour to perform the oil change. In and out with no delays. More

My car needed an inspection and Toyota is the only place I would consider bringing it. Kelly Henry makes sure we are in and out with excellent service every time! I would consider bringing it. Kelly Henry makes sure we are in and out with excellent service every time! More