Empire Toyota of Huntington - Service Center

Juan Vargas was very thorough about showing and explaining to me why my car required front brakes. I was a little surprised that they were needed because my car doesn't even have 10,000 miles. Ev explaining to me why my car required front brakes. I was a little surprised that they were needed because my car doesn't even have 10,000 miles. Everyone was very courteous and I liked that the car was disinfected. More

Very clean dealership. Representatives are always very courteous and professional. William is consistently knowledgeable and has my car serviced promptly and efficiently. Overall an excellent experience. courteous and professional. William is consistently knowledgeable and has my car serviced promptly and efficiently. Overall an excellent experience. More

We had a pleasant experience at the service center. Service Advisor Juan Vargas reviewed the technician's recommendations for the vehicle with us. He was not pushy regarding the recommendations and he Service Advisor Juan Vargas reviewed the technician's recommendations for the vehicle with us. He was not pushy regarding the recommendations and he let us make the decisions. Juan kept us informed about the progress of the repairs on our vehicle. More

The service department was very clean and very efficient. They keep me up to date on everything that was going on with the car. They were really personal and cared about the questions that I had. William Bo They keep me up to date on everything that was going on with the car. They were really personal and cared about the questions that I had. William Bonilla was my advisor for service when I went and with his concern for my car and Knowledge that he has about cars made me feel comfortable leaving my car for service. Mr. William Bonilla deserves a raise and some kind of employee award for excellence. I feel that he is a very important part of your company’s image for excellent customer w More

The dealership was helpful and extremely easy to deal with for the entire proccess. David was very impressive and professsional and even though this dealership isnt' the closest one to me, its worth the with for the entire proccess. David was very impressive and professsional and even though this dealership isnt' the closest one to me, its worth the trip! More

Juan provided his usual excellent service. It's just one day but after routine service car is working just fine. Really appreciated that they picked up and returned my car in these covid times. Guy who pick day but after routine service car is working just fine. Really appreciated that they picked up and returned my car in these covid times. Guy who picked up my car was friendly, courteous and understanding so that helped me service car when I was having second thoughts about sitting in waiting room for a few hours. More

I had my truck in for service and was greeted by assistant service manager Kelly Henry, who I've dealt with before. As always, Kelly was polite, knowledgeable, and efficient in processing my work or assistant service manager Kelly Henry, who I've dealt with before. As always, Kelly was polite, knowledgeable, and efficient in processing my work order. My truck was completed before the promised time. I watched as the mechanic drove the truck into the delivery area and removed the protective seat cover and mat. Kelly had my invoice ready and I was able to take care of it quickly. I appreciate the fact that they value the customers time. Thank you for another pleasant experience!! More

William was wonderful, explained my options on the service and had my car serviced in a short time. Had to return for a computer malfunction and was fixed in a short amount of time. service and had my car serviced in a short time. Had to return for a computer malfunction and was fixed in a short amount of time. More

Got a brand new car.the tire icon was on the dashboard.I informed the servicemen.He did NOTHING! now there is a flat tire. LAZY! informed the servicemen.He did NOTHING! now there is a flat tire. LAZY! More

I have been a customer of this dealership for a number of years. This was my 5th purchase over a the past number of years. years. This was my 5th purchase over a the past number of years. More