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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews
Call Service Center (631) 498-8302

2,229 Reviews of Empire Toyota of Huntington - Service Center

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January 04, 2024

They were supposed to fix the rear hatchback and it was not done.To my understanding. More

by trcteach728@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped me.
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Jan 04, 2024 -

trcteach728@gmail.com responded

The rear hatchback was not fixed. It still doesn’t open at least I can’t get it to work.

Jan 04, 2024 -

trcteach728@gmail.com responded

The rear hatchback still doesn’t work.

January 04, 2024

I went for tire rotation, they wrote that they put air in tires, well they didn’t so I’m not sure about the fluids being filled either. I won’t go there anymore More

by NNASH639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Bonilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
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January 04, 2024

Great a v ery good experience and I would recommend to anyone in the f uture More

by JMV1740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are so glad that our team provided you with a 5-star experience and we are honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 01, 2024

The dealership was very attentive to my problem and solved it. The manager and May were very helpful. More

by jads2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo
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Jan 03, 2024 -

Empire Toyota of Huntington responded

Thank you so much for leaving May this positive review! We are glad to hear that May took great care of you and your automotive needs. We are happy to know that she was very attentive to your problem and helpful. Please do not hesitate to let us know how we may be of further service to you.

December 29, 2023

Better customer support and knowledge on showing off all the features on how the car works. More

by saraxcaroleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BLAKE HELLER, Shantall Zapata
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Jan 04, 2024 -

Empire Toyota of Huntington responded

Thank you for your feedback. We are sorry to hear that you had a negative experience at our dealership. If you would like to discuss further in detail, please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

December 29, 2023

Sunny was great to deal with. They were able to give me a discount and I did not have to wait long. More

by BEANIE8981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing your positive experience with us. We are happy to hear that Sunny provided you with 5-star service! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Take care!

December 29, 2023

Janine replaced the rep I used to work with who had moved out of state. She was welcoming, helpful, and knowledgable. More

by astronomattwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Empire Toyota of Huntington responded

Providing quality and efficient service is so important to us here at Empire Toyota of Huntington and we are glad that Janine's efforts could meet your satisfaction! We are thrilled to know that she was welcoming, helpful and knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 28, 2023

Keith was my Service advisor. He was courteous and professional. I was in and out in less than an hour for an oil change. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving Keith this positive review! We are glad that he took great care of you and your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

December 28, 2023

Always prompt and courteous service The coffee machine and servive area always very comfortable and efficient More

by Hmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

December 23, 2023

Mays service was great! Quick responses and got both of my cars done in a timely manner. More

by rschmidt007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Empire Toyota of Huntington responded

Thank you for this excellent review! Your safety and satisfactions is of the utmost importance to us, and we hope to continue serving you and your automotive needs for many more years to come.

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