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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,212 Reviews

2,212 Reviews of Empire Toyota of Huntington - Service Center

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December 18, 2023

They are very professional and hardworking. They attended to the need I had and were attentive to everything. More

by yulizavirula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine Leuthner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive feedback! It is a pleasure to hear that our teams' assistance could be of great value to you on your recent visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 17, 2023

I really needed a car so I went to empire Toyota to look. I spoke to the salesman and he talked me into buying the car. He kept asking me what is the amount I’m comfortable with. He came back three times and More

by rsapril71
Recommend Dealer
No
Employees Worked With
Javier Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Heller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Khan
Dec 18, 2023 -

Empire Toyota of Huntington responded

We sincerely apologize for the challenges you've faced and the disappointment you've expressed regarding your recent experience at our dealership. Your feedback is crucial to improving our services, and we would appreciate the opportunity to discuss your concerns further and find a satisfactory resolution. If you would like to discuss further. please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience, Thank you and have a great day!

Dec 18, 2023 -

rsapril71 responded

What is Stephen going to do for me nothing. He got his money!

December 13, 2023

May was very attentive and listened to everything that was said. I would recommend dealing with her to my friends. More

by jads2
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Empire Toyota of Huntington responded

Jads2, Thank you so much for leaving May this fantastic review and recommendation! We are glad to hear that May took great care of you and your automotive needs. We are happy to know that she was very attentive and listened to everything you said. Please do not hesitate to let us know how we may be of further service to you.

December 13, 2023

Excellent service I am very thankful with Michell for her wonderful job she is doing More

by Trejos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Empire Toyota of Huntington responded

Trejos, We are grateful for you leaving Michelle this wonderful review! We are thrilled to hear that Michelle took excellent care of you and could provide you with thorough and efficient service. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 11, 2023

Excellent service , great attention to customer and don't have to wait much absolutely recommend More

by Wilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Empire Toyota of Huntington responded

Wilmer, Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team provided you with 5-star service. It is an honor to have earned your kind recommendation. Safe travels!

December 10, 2023

Kudos to the staff at Empire Toyota of Huntington. Especially, William Bonilla, who always goes above and beyond for us ! He is super friendly, honest, and professional, answering all of my questions More

by SURFER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Empire Toyota of Huntington responded

We greatly appreciate you taking the time to leave William this wonderful review! We are so glad that he is consistently kind and helpful. He will be honored to hear of your very kind words and to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 08, 2023

I have had a pleasurable experience not only buying my car from Empire Toyota of Huntington but with their complimentary service. I purchased a 2023 Toyota Camry XSE with the V6 engine which has every pos More

by ED55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Khan
Dec 11, 2023 -

Empire Toyota of Huntington responded

Congratulations on your new 2023 Toyota Camry XSE! We are so appreciative of the opportunity to work with you, and we are glad that our team provided you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Thank you and safe travels!

December 08, 2023

They are absolutely obnoxious with their correspondence. Got 3 texts from different numbers and about 15 emails. Wish i gave them fake info. I get following up but i dont need to hear from the dealer 20x in More

by Richdemling12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Empire Toyota of Huntington responded

We are really sorry to hear about the excessive communication you received from our dealership. That's definitely not the experience we aim to provide. Your feedback is incredibly important, and we assure you we're taking this seriously. If you would like to discuss further, please contact our Service Manager, Romeo Mejia at (631) 759-9176 or romeom@eagny.com at your earliest convenience. We truly value your time and aim to make your interactions with us much more comfortable in the future. Thank you and have a great day!

December 08, 2023

Special Thank you to Michelle Manzo and Dominick Dario for Excellent service! I was a customer for 10 years and every time it is a perfect experience. More

by yaroslavfadeyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Empire Toyota of Huntington responded

Thank you for your wonderful review! We are honored by your continued business over the years, and we are overjoyed that our team consistently provides you with top-notch service and that Michelle and Dominick made this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 07, 2023

Very friendly and professional. Took extra attention to detail. I will never go to any other dealership. More

by lamboo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
Dec 07, 2023 -

Empire Toyota of Huntington responded

That's fantastic to hear! We're thrilled that you had such a positive experience with us. Providing top-notch service and attention to detail is what we strive for, and we're honored to have earned your loyalty. If there's anything else we can do to make your automotive experience even better, please don't hesitate to let us know.

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