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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,199 Reviews

2,199 Reviews of Empire Toyota of Huntington - Service Center

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September 21, 2023

My service advisor, William Bonilla was excellent. The work was completed within the time frame that he quoted. More

by donders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving William this wonderful feedback! We are pleased to know that he took great care of you and your automotive needs on your recent service. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Have a great day!

September 21, 2023

Michelle Manzo is an excellent service rep. She is very knowledgeable and efficient and explained the repair work very clearly. I will definitely ask for her when I bring my car in every 6 mon More

by JoyceF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Empire Toyota of Huntington responded

Joyce, We highly appreciate you taking the time to leave Michelle this excellent 5-star rating and review! She will be honored to hear that you deeply valued her assistance on your recent visit. Your safety and satisfaction are of the utmost importance to us and we look forward to continue serving you and your future automotive needs.

September 20, 2023

Very good service center! The staff is very nice. Never have to wait to long. When you drive into the service center it automatically diagnosis your vehicle! I like that! More

by Clusiot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this review about your recent experience with our service center. We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience. Your satisfaction is a great source of motivation for our team, and your feedback encourages us to continue delivering top-notch service. We hope to continue serving you and your automotive needs for many years to come.

September 20, 2023

The stuff was very helpful and polite, my advisor Michelle walk me through out the whole process.she is very knowledgeable and helpful got me in and out faster than I expected. More

by Alv_mmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Empire Toyota of Huntington responded

Thank you so much for leaving Michelle and our team this marvelous review! Providing excellent service to our guests is our top priority, and we're delighted to know that you found our teams assistance to be valuable and that your wait times were minimal. Your safety and satisfaction are of the utmost importance to us and we look forward to an opportunity to work with you again.

September 19, 2023

Everything went smoothly. They dropped the car off at my house afterwards, which was ver helpful. More

by grahummel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Empire Toyota of Huntington responded

Thank you for choosing Empire Toyota of Huntington we greatly appreciate your positive review! Providing top notch service is always our goal here, and we are glad our efforts could meet your satisfaction. Please do not hesitate to let us know how we may be of further service to you.

September 18, 2023

Empire Toyota has been working closely with us to resolve our concerns. We appreciate their efforts and hard work. Hopefully we can get to a satisfactory conclusion More

by rwalker1953
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.Have a great day!

September 18, 2023

Always a great experience getting my Toyota's serviced at empire. I have a 2021 Tacoma and a 2022 4 Runner, both bought from Empire. They always take care of our vehicles! More

by TPalermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Meuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Empire Toyota of Huntington responded

We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

September 18, 2023

I love Empire Toyota of Huntington cause when you get there, they assist you right away. I get great customer service!! I always get Keith McKenna from the service team. He is awesome. More

by Mariloulescouflair66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Empire Toyota of Huntington responded

Thank you so much for leaving Keith this marvelous review! We are glad Keith took great care of you and your automotive needs. Our guests satisfaction is always our goal here at Empire Toyota of Huntington. We hope to continue serving you and your future automotive needs for many years to come.

September 17, 2023

I don't know John. I was surprised they don't wash cars at service any more. More

by MJMSMM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Empire Toyota of Huntington responded

Thank you for your feedback and we look forward to the opportunity to serve you again

September 15, 2023

The person who serviced my car was extremely nice and knowledgeable. I had my car serviced in other Toyota dealership before. This is the first time that I can say that I walked out happy with the servic More

by Carre720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful feedback! Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We are humbled by your support and look forward to being your preferred choice for your automotive needs in the future. Please don’t hesitate to give us a call if we may be of further assistance to you in the future. Have a great day!

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