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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,199 Reviews

2,199 Reviews of Empire Toyota of Huntington - Service Center

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July 26, 2023

Empire Toyota of Huntington has consistently provided excellent service. I always consult with Sunny Dalavai, the Assistant Manager at Empire Toyota Service Center. He is respectful of my time, provides More

by Seema M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review and recommendation! It is an honor to have your confidence and loyalty and we are pleased to hear Sunny provided you with the top-notch service that you so much deserve. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. We hope to continue serving you and your automotive needs for many years to come.

July 25, 2023

the appointment time was met and the wait was minimal my service rep john was terrific More

by JPH12752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Empire Toyota of Huntington responded

Thank you for your positive feedback! We are pleased to hear John provided you with the exceptional service that you so much deserve. We hope to continue serving you and your automotive needs for many years to come.

July 23, 2023

They try and talk you into something you don’t need like an alignment. When I know very well I don’t More

by JANDCROSSITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Empire Toyota of Huntington responded

Hello, we are sorry to hear about your concerns with our recommendations. We just want to ensure that your car is well taken care of and in good condition. Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

July 20, 2023

good treatment of customer, efficient , wish they won’t charge extra for credit card but ok . Parts department is great very helpful when went several times . More

by JEDITIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this 5 star review! It is wonderful to hear our team took great care of you and your vehicles needs. We hope to continue serving you and your automotive needs for many years to come.

July 19, 2023

William Bonilla was extremely helpful in providing me with all the information I need ed to make the proper decision for my extended service contract More

by chip52
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are delighted that William could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 19, 2023

Thanks for setting up my 2nd key Fob. It took 6 months but ok I have it now. Thanks More

by vinvenuti
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your service experience with us. We do apologize for the delay on getting you the key fob. Were happy that this was taken care of for you. Let us know if you have any questions. Thank you!

July 18, 2023

These people are the worst, go to any other Toyota dealership because these people will try to rip you off. More

by Adan.Taranis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Empire Toyota of Huntington responded

Hello Adan, Thank you for sharing your service experience with us. We are very sorry to hear of your disappointment with our prices for our services. If you like to discuss your concerns or have any questions, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

July 18, 2023

Was able to have my issues resolved in a timely fashion and they work around my schedules because I wasn’t able to make an appointment beforehand. More

by bajanstefan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 16, 2023

Sunny was very helpful in getting my work done. Other than taking a long time it was a pleasant experience. More

by Raffejam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving Sunny this positive review! We are pleased that he could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

July 16, 2023

I always get good service at Empire Toyota in Huntington. William Bonilla is always especially helpful, and so is Sunny when I work with him. I actually live much closer to another Toyota dealer, but when More

by Andy829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Empire Toyota of Huntington responded

Andy, Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are pleased William and Sunny could consistently provide you with the quality service you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come!

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