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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,228 Reviews
Call Service Center (631) 498-8302

2,228 Reviews of Empire Toyota of Huntington - Service Center

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October 17, 2022

Very efficient. Always helpful and conscientious in maintaining my car in good operation. Thank you More

by LIZVELENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Qin
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Oct 19, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team consistently provides you with nothing less. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 17, 2022

My automobile was serviced promptly. William Bonilla was the associate advisor. A 21 point check was performed and my car only needed an oil change and NYS inspection. All relevant in More

by Mfried$66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are so glad that William and the team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Wishing you the safest of travels- on behalf of the entire team!

October 17, 2022

They tell you anything to get your car into the garage and then they over charge and don’t deliver on time More

by CAHOLMES17
Recommend Dealer
No
Employees Worked With
Justin Moseman
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Oct 18, 2022 -

Empire Toyota of Huntington responded

Hello, We are very sorry to hear that you are not happy with our service department and do apologize for any confusion on the costs of the service repairs. If you would like to discuss further, please reach out to your service manager, Romeo Mejia, at 631-759-9176 or romeom@eagny.com at your earliest convenience. Thank you!

October 16, 2022

William Bonilla was very helpful diagnosing and fixing my ‘18 rav4. Have used dealership many times in last for my Prius and rav4 without any issues. All are very helpful and professional. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are honored that you continue to confide in us with your automotive needs, and we are so glad that William took great care of you during your recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 14, 2022

May was very professional and kept me apprised of the service as it progressed. She addressed the additional few issues I had with my car very satisfactorily ensuring all concerns were resolved. More

by ms1eas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
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Oct 14, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 13, 2022

Michelle Manzo was a pleasure to deal with. Friendly, polite, efficient, helpful, all those great words. More

by jd423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Michelle provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 12, 2022

This Location is loaded with extraordinarily nice and professional people The manager Gracie is excellent More

by angelometro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie Agosto
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Oct 13, 2022 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are so glad that Gracie and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 11, 2022

Kelly did an excellent job overseeing the service of my car. I’m very pleased with her kindness and helpfulness. More

by R5kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2022 -

Empire Toyota of Huntington responded

R5kids, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

October 10, 2022

The problem I brought the car in for was not fixed. I was told it was fixed. More

by chas25cao
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2022 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your comments with us and we are very sorry to hear that you still have the same issue with your vehicle after your service appointment. We would like to discuss your concerns with you directly to see how we can get this resolved for you, Please contact Romeo Mejia, Service Director, at 631-759-9176 or at romeom@eagny.com at your earliest convenience.

October 09, 2022

Everyone was professional and everything went smoothly, as always. They take very good care of my car. More

by hhhappy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2022 -

Empire Toyota of Huntington responded

Hhhappy2, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Sunny Dalavai was so positive. We look forward to seeing you again when it is time for your next service.

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