Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews
Call Service Center (631) 498-8302

2,229 Reviews of Empire Toyota of Huntington - Service Center

Sort by
November 14, 2021

If you try to pay for your service with a credit or debit card Empire Toyota will charge you a 3% service charge. I blame this on Empire Toyota Management since they laid down the rule to do this. More

by LSBERGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Anna Vargas
Report | Print
Nov 16, 2021 -

Empire Toyota of Huntington responded

Hello, I am very sorry to hear that your unhappy with the fee's that were associated with your payment. If you would like to discuss your concerns, please contact me at 631-759-9176 or romeom@eagny.com at your earliest convenience. Romeo Mejia Service Manager Empire Toyota of Huntington

November 11, 2021

Everyone was polite & professional. Done writing for this survey. Thank you very much. Really done now. More

by rzorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Nov 12, 2021 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are so glad that our team could provide you with the quality service that you so much deserve. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

November 10, 2021

My service technician, David was very professional and took into account that I needed to get to work. I was at my job by 9:34 AM after a 7:15 AM appointment. Additionally, the additional maintenance item More

by TCHARTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 11, 2021 -

Empire Toyota of Huntington responded

Thank you for your positive review. We are pleased that David took great care of you and your vehicle throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 05, 2021

This dealership is fast and friendly. Alex took care of all my needs in the service dept. More

by ZEEBO117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 05, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this 5-star review! We are thrilled that Alex got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. We wish you safe travels. We hope to see you again the next time your vehicle is ready for service!

November 03, 2021

Will not go back to them. A bunch of incompetent, careless xxxxx. Awful, time and time again. More

by KANON890
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Romeo
Report | Print
Nov 04, 2021 -

Empire Toyota of Huntington responded

Hello, I am very sorry to hear of your dissatisfaction with our service department and apologize for any inconvenience. I would like to discuss your concerns with you directly to see how I can help. Please contact me at 631-759-9176 or romeom@eagny.com at your earliest convenience. Romeo Mejia Service Manager Empire Toyota of Huntington

November 02, 2021

Was kept informed of how long it would take and cost. William Bonilla came to me a couple of times during my wait to keep me informed. I appreciated that. More

by BLUEEYELILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla
Report | Print
Nov 03, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that William's efforts met your satisfaction. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service. Safe travels!

November 01, 2021

My car was in for routine maintenance and replacement of the fuel pump (per recall). My total wait time was under 2 hours. More

by DMEY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Costa
Report | Print
Nov 02, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that our team could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call.

October 25, 2021

This review applies specifically to your service manager Jose Torres. Not the other writers. Jose is your treasured expert. Please ensure he is properly recognized. More

by Weissmanmba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Velasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Berini salesman, his manager Justin and dealer Mgr Mr. Drago. All good.
Report | Print
Oct 26, 2021 -

Empire Toyota of Huntington responded

Thank you for leaving Jose this 5-star review! He will be honored to hear of your kind words and to know that you greatly valued his service! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that Jose and the team may help you with.

October 24, 2021

I went to the service center to have my gas tank replaced. Jose made sure everything ran smooth. I was given a loaner car while the service was being done. Jose is an honest man and informed me ever More

by lyhaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Report | Print
Oct 25, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave Jose this amazing review! Providing quality and efficient service is so important to us, and we are so glad that his efforts met your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Safe travels!

October 21, 2021

The service was prompt and excellent. They explain all services required as well as recommended services. More

by Mfried$66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Oct 22, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your 5-star review! Providing thorough and efficient service is so important to us, and we are delighted that our efforts could meet your satisfaction! We wish you safe travels, and we hope to see you gain the next time you are in need of automotive service!

1
...
77
78
79
...
223