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Empire Toyota of Huntington - Service Center
Huntington Station, NY
2,212 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,212 Reviews of Empire Toyota of Huntington - Service Center
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November 07, 2020
I have always had great service at Toyota. The appointments are on time and work is completed expeditiously. The representatives are knowledgeable and always helpful. appointments are on time and work is completed expeditiously. The representatives are knowledgeable and always helpful. More
by 17ELIZABETHPARRISH
Employees Worked With
Service Department, Kristin Digesaro
November 07, 2020
I have been going to Toyota for 10 years. Their service department is tops. I have never had any problems when I bring my car in for service. I hope they never change their ways of serving their customers department is tops. I have never had any problems when I bring my car in for service. I hope they never change their ways of serving their customers. More
by Big Z
Verified CustomerNovember 06, 2020
Juan, my adviser, did a great job, as usual. He reviewed my service needs, arranged the necessary maintenance. Everyone was wearing masks and kept face to face contact to a minimum with plastic shields betw my service needs, arranged the necessary maintenance. Everyone was wearing masks and kept face to face contact to a minimum with plastic shields between us. When I picked up the car the drivers seat was covered in plastic and the floor had a paper mat on it. All in all it was a very good experience and, with the Covid issues that surround us, they took all the necessary steps to protect me and them. More
by AVALON345
Employees Worked With
Juan Vargas
November 02, 2020
The advisor (Sunny Dalavai)was informative and pleasant but I WAS NOT HAPPY with the work that was done to my vehicle.(Technician 58601 Charles Bonczyk)In the process of checking one of my filters,My glove but I WAS NOT HAPPY with the work that was done to my vehicle.(Technician 58601 Charles Bonczyk)In the process of checking one of my filters,My glove box had a substantial amount of dirt and oil left on the surface.ALSO the glove box was taken off and not put back on properly.I will be calling the service center to have this problem fixed ASAP More
by leebranch5088
Employees Worked With
Service Department
October 30, 2020
Did not fix my break problem was charged for changing fluid That did not stop the sqeeking when i step on the breaks rediculous I do not believe the brake fluid was changed your out fluid That did not stop the sqeeking when i step on the breaks rediculous I do not believe the brake fluid was changed your out More
by TACKRMPROD
Employees Worked With
Juan Vargas
October 29, 2020
They were able to schedule my appointment very quickly. They were covid-19 careful. The people are always nice. I am always greeted with a smile and a how are you? They were covid-19 careful. The people are always nice. I am always greeted with a smile and a how are you? More
by ronniesemmel
Employees Worked With
Service Department, Juan Vargas
October 26, 2020
A few stains from oil or grease were found on the dashboard of my car, as well as the drivers side door. In my eyes thats unacceptable. On top of that i was given the wrong set of keys to my vehicle dashboard of my car, as well as the drivers side door. In my eyes thats unacceptable. On top of that i was given the wrong set of keys to my vehicle after two plus hours of waiting. More
by BIGBLOO17
Employees Worked With
Juan Vargas
October 26, 2020
Came back for an inverter coolant change and oil change and was taken in promptly again by David. I had an issue with using my new Toyota Credit Card and he assisted me in contacting customer service and s and was taken in promptly again by David. I had an issue with using my new Toyota Credit Card and he assisted me in contacting customer service and sorting out the issue. More
by Ryan E.
Employees Worked With
Service Department
October 22, 2020
Service was fast, thorough, and professional. William Bontila was the Advisor assigned to me. He identified any problems and resolved them proficiently ensuring my car was serviced and running properly. Bontila was the Advisor assigned to me. He identified any problems and resolved them proficiently ensuring my car was serviced and running properly. More
by ms1eas
Employees Worked With
William Bontila, Service Department
October 21, 2020
The Toyota service is huge and they are fast in taking care of customer , i was in there originaly for check up and it wasnt really that long ,i was taken care of very nice,thanks to the fast and efficien care of customer , i was in there originaly for check up and it wasnt really that long ,i was taken care of very nice,thanks to the fast and efficient crew,i appreciate it,keep up the good work, More
by GEE.FIFTY6
Employees Worked With
Service Department, Juan Vargas
