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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
1,937 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,937 reviews

June 30, 2026

Everybody knows what he/she is doing. However, it seems that everybody is lack of passion a little bit. More

by chiudaniel88
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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June 29, 2026

Very welcoming and accommodating. Great service and work on vehicle I would return for service More

by MANUELLOPEZ197777
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

Thank you for noting how welcoming and accommodating our team was during your Mercedes-Benz C-Class service. It’s great to know the work on your vehicle met your expectations. We look forward to taking care of your next service visit.

June 29, 2026

Gustavo is truly the reason why I became a repeat customer within two weeks of being an absolutely disgruntled customer! He is exceptional at every level, and I appreciate the level of service he pro More

by ISAACHAKIM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

It’s rewarding to know our commitment to exceptional service and professional pride earned your loyalty so quickly. Thank you for returning to our Mercedes-Benz team and letting us serve you again.

June 29, 2026

Roy always makes sure that all my all my service needs are met with prompt efficiency and patience. As a woman, MB West Covina alone, eliminates any anxiety around predatory repair shops. Great price More

by AJACHAFF
Recommend Dealer
Yes
Employees Worked With
Roy Wu
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear our service department treated your Mercedes-Benz C-Class with promptness and patience, and that our transparent pricing helped you feel at ease. Thank you for sharing your experience. We look forward to assisting you again on your next visit.

June 29, 2026

I am very disappointed in the service I received. The following are my experiences with Mercedes of West Covina’s 1. Received 1 damaged key fob 2. My sales rep didn’t take the time to follow up a More

by lisa.washington990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Miranda
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June 29, 2026

Quick and upfront communication with professional demeanor towards the client and service of my vehicle. More

by hooggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kalish
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

Thank you for noting our quick, upfront communication and professional demeanor during your Mercedes-Benz GLC 300 service. We’re pleased the process was smooth and look forward to supporting you again.

June 29, 2026

The customer service was second to none. Moe Osman my sales consultant and Crestiano Cavalier the fleet manager made my second experience as a buyer at Envision Mercedes yet another excellen More

by life.garland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Osman and Crestiano Cavalli
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

It’s fantastic to learn that your second purchase experience was outstanding. We’re delighted you’re enjoying your new Mercedes-Benz GLB 250 and grateful for your recommendation. We look forward to assisting you again.

June 28, 2026

Excellent customers service I would recommend this dealership to my friends and family I am very pleased with the work done to my vehicle More

by mariel61
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jun 29, 2026 -

Mercedes-Benz of West Covina responded

Knowing you’d recommend us to friends and family and that you’re pleased with the work on your Mercedes-Benz truly makes our day. We look forward to caring for your vehicle again.

June 28, 2026

I would not recommend this dealership. They were nice on the phone and in-person but did not complete any of the agreed upon tasks. One of the salesman lied to me and said he mailed me a m More

by kevin.s.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rabi
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June 28, 2026

Riad sarieddine is an excellent advisor. He was friendly and knowledfeable and went out of his way to help More

by COLLECTOR33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad sarieddine
Report | Print
Jun 28, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star review. We’re glad our service advisor provided friendly and knowledgeable assistance on your Mercedes-Benz CLE 300. We look forward to helping you again whenever you need us.

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