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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,054 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,054 reviews

August 11, 2026

People very polite , the fixes are very good , and fast . Price are accessible. More

by FELIPESALAS7732.FS
Recommend Dealer
Yes
Employees Worked With
Mr. VAHE
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August 11, 2026

Fast, clear,and professional. Excellent service, appreciate the video of my car, that way I can see the problem car . People professional and very polite. More

by FELIPESALAS7732.FS
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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August 11, 2026

Roberto and Ryder at Mercedes-Benz of West Covina took amazing care of me. Got me into my new car with ease. I’ll definitely be going back when I’m ready to trade up. More

by chrisxxx1972
Recommend Dealer
Yes
Employees Worked With
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryder who closed out the deal was great as well. No high pressure sales, and made the experience easy.
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August 10, 2026

All workers are kind, place is clean ,service on time, this time was George served me, it used to Peter Yee served me, but he doesn’t work on Saturday, anyway, both of them are awesome and professional. More

by sharonliao217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee. And George Kakish
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Aug 10, 2026 -

Mercedes-Benz of West Covina responded

Your mention of a well maintained facility and punctual service highlights what matters most to our service team. We’re glad you felt welcomed and well cared for during the service on your GLC 300.

August 10, 2026

Great customer service and communication from George Kakish. He explained everything thoroughly and got us in quickly and addressed everything that needed to be fixed. I definitely recommend George and More

by IAMDZANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Aug 10, 2026 -

Mercedes-Benz of West Covina responded

Your mention of clear explanations and swift scheduling for the service on your AMG SL 43 reflects how our service department prioritizes transparency. Knowing you felt every needed repair was addressed means a lot to our team.

August 10, 2026

Every time I go to Mercedes West Covina . I get the best service from George Kakish. This time I was given a chance to meet Rian who helped with my issues . More

by rosemaryhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakhish
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Aug 10, 2026 -

Mercedes-Benz of West Covina responded

We’re glad your EQS 580 continues to receive exceptional care from our service team, and that you had a positive experience meeting another member who helped resolve your concerns. Hearing that we earned your five-star rating means a lot to our service department.

August 09, 2026

DIEGO WAS A BEST SELLER ! !!! I recommend him!! BEST SERVICE! HE HELPED A LOT ! Happy with my car More

by youngsavage2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
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Aug 09, 2026 -

Mercedes-Benz of West Covina responded

We’re glad our sales team could help you find the right C-Class and that you’re happy with your purchase. Hearing that you would recommend our dealership means a lot to our team.

August 08, 2026

Excellent customer service and provided updates on the car repairs, George was very helpful. I appreciate all he has provided. More

by JWMOGERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kashik
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Aug 08, 2026 -

Mercedes-Benz of West Covina responded

Knowing you felt well-informed by our service team throughout your Mercedes-Benz GLC 300 repairs means a lot to us. Our service team is pleased we could provide clear updates and attentive care for your vehicle.

August 08, 2026

Service met all our expectations and was performed in a timely manner. Service representative was professional courteous. Thank you. More

by VIK.KUMAR001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Aug 08, 2026 -

Mercedes-Benz of West Covina responded

We’re glad the service on your AMG GLE 53 met your expectations and was completed efficiently. Knowing you found our representative professional and courteous means a lot to our service team.

August 08, 2026

I’m very disappointed with your sales and finance staff. I were promised in writing to have 10,000 miles per but it was changed to 7,500 when I signed the documents. Your finance person did not the mileage More

by AZIZMOLAI
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Zaryab Choudhry & Asad Mazhar
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