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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
1,917 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,917 reviews

June 25, 2026

Retired Mercedes-Benz Tech of over 40 years just looking for transparency and professionalism was sold a car that the sales department refused to show me the recondition report and in less than 30 days the More

by RHDZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Li , Gustavo Leon, Miguel Garcia, William Helou, you all know what you did!
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June 24, 2026

I rarely have the financial ability to be able to afford the dealership. I find that the cost for everything here to be grossly overinflated. I now only go here when my back is against the wall and the vehi More

by allenlid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George 5 stars
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June 24, 2026

Mercedes- Benz West Covina Service Department, Their service staff are professional and excellent, I rated and highly recommended overall. More

by JENNIFERW668
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demtra Lopez
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Jun 24, 2026 -

Mercedes-Benz of West Covina responded

Thanks for the five-star review and for recommending our service team for your Mercedes-Benz GLC 300. We’re glad to hear your experience was smooth and professional. Let us know whenever you need assistance again.

June 24, 2026

El servicio, la atención es muy excelente buen trato, muy amables y eficientes con lo que hacen. More

by brendadd25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted to hear you received friendly and efficient service for your Mercedes-Benz GLE 350. Our team is pleased the attention met your expectations. Please reach out if there’s anything else we can assist with.

June 23, 2026

Service was completed in a timely manner Fast friendly service. Your representative was helpful and knowledgeable More

by Willie.reyna
Recommend Dealer
Yes
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted your Mercedes-Benz received prompt, friendly service and that our team was both helpful and knowledgeable. Thank you for sharing your positive experience. We look forward to assisting you again.

June 23, 2026

The service was quick easy efficient and loaner vehicle process was quick and smooth. Overall a good experience More

by DAVIDCHENCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience. We’re glad the service and loaner process for your Mercedes-Benz EQB 250 were efficient and seamless. We appreciate your feedback and look forward to assisting with any future needs.

June 23, 2026

Nice and clean facility. The service advisors from my point of view were all professional and courteous and extremely helpful and I wouldn't want to go anywhere else. Road h More

by elalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled that our clean facility and professional, courteous advisors made your EQB 250 service experience so positive. Shadi and our service team appreciate your feedback and look forward to assisting you again.

June 23, 2026

Sales representative was very helpful and efficient keep me updated all the time. Waiting room is comfortable as well. More

by aleck_hsia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darett
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience with the service on your AMG GLE 53. We’re glad the sales representative kept you informed and that the waiting area was comfortable. We appreciate the five-star rating.

June 23, 2026

Mercedes West Covina always provides the best service, service advisor George Kalisz is the best. More

by STEALAS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Kakish
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

Your continued trust means a lot to us. We’re delighted to know your Mercedes-Benz GLE 350 received exceptional care. We look forward to serving you again.

June 22, 2026

They have always been very accommodating to my requests whenever I have an issue with my vehicle. More

by yale777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darrett
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Jun 22, 2026 -

Mercedes-Benz of West Covina responded

We appreciate you choosing us for service on your Mercedes-Benz 230SL. It’s rewarding to hear that our team accommodated your requests whenever an issue arose. We look forward to assisting you in the future.

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