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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,829 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,829 reviews

May 21, 2026

Very professionals, never had an issue, they always do a perfect job. Clean restrooms!!! Good coffee More

by jlsaid
Recommend Dealer
Yes
Employees Worked With
Roy Wu
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May 21, 2026 -

Mercedes-Benz of West Covina responded

Thanks for noting our team’s professionalism and flawless work. We’re glad the clean restrooms and good coffee added to a seamless visit and appreciate you trusting us with your Mercedes-Benz S-Class. We look forward to caring for your vehicle again.

May 21, 2026

The service was so great. I really thank you for everyone in the department. They were so kind and nice. Thank you! More

by jin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 21, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our department provided friendly and attentive service for your GLC 300. It’s wonderful knowing the whole team made your visit so positive. We look forward to assisting you again.

May 21, 2026

Good service, my service guy Roy is very nice and helpful, polite and patience， keep me updated. More

by SISISTACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
May 21, 2026 -

Mercedes-Benz of West Covina responded

We appreciate you taking the time to share your feedback. It’s wonderful to hear your service advisor was courteous, patient, and kept you informed during the care of your Mercedes-Benz GLE 350. Thank you for trusting us.

May 19, 2026

Fast and good service, knowledgeable, everyone is so nice there. Will come back again definitely. More

by LAUKAKI_
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy wu
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May 19, 2026 -

Mercedes-Benz of West Covina responded

Thank you for highlighting the speedy and well-informed service you experienced with your Mercedes-Benz EQB 250. We’re delighted our team provided a friendly atmosphere. We look forward to welcoming you back soon.

May 19, 2026

My review is based partly on the dealerships‘’ service department, and partly on how they dealt with Mercedes corporate. My sprinter vanis a camper made by Roadtrek, was brought in due to some emissions i More

by charlotte.borst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 19, 2026 -

Mercedes-Benz of West Covina responded

Providing a positive experience is our top priority, Charlotte, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 18, 2026

Appointment easy dropped off the car out in 15 minutes p/u the next morning perfect More

by DEFENCE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 18, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear that scheduling your service appointment was simple and that dropping off your Mercedes-Benz took just 15 minutes. We’re glad your vehicle was ready by the next morning. Thank you for sharing your experience, and we look forward to assisting you again.

May 18, 2026

George did a very good job in coordinating my service to get my tire changed very quickly even without an appointment. More

by BCMINIKWU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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May 18, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your feedback. We’re glad our team could quickly change the tire on your Mercedes-Benz GLB 250 without an appointment. Please let us know if there’s anything else we can assist you with.

May 18, 2026

Thank you George for your great service at Mercedes-Benz of West Covina. You were really helpful and provided excellent customer service. We truly appreciate your professionalism, kindness, and support thro More

by mbenjamin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

Mercedes-Benz of West Covina responded

We appreciate you sharing how attentive and professional our team was during your Mercedes-Benz EQE 350+ service. It’s wonderful to know you felt supported every step of the way. We look forward to helping you again whenever you need us.

May 18, 2026

Salesperson made every effort to accommodate the information and work the deal to make me feel comfortable with the sale of the vehicle More

by ob31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmond
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May 18, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star review. We’re pleased our team provided clear information and structured the deal to make you feel confident in your used Mercedes-Benz S-Class purchase. Enjoy the drive!

May 18, 2026

Demitra was exceptional service advisor. Overall very satisified with overall interactions. Not much to really complain about. More

by Solbok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
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May 18, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your positive experience with our service team for your Mercedes-Benz GLC 350e. We’re pleased the interactions met your expectations and everything went smoothly. We look forward to assisting you again in the future.

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