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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,159 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,159 reviews

September 26, 2026

Service was quick and efficient! The service advisor who helped me was a great guy! More

by Jon Saillant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shant Bashian
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September 26, 2026

Demitra is the best! She is professional and makes sure she keep you updated. Thank you Demitra! More

by mhyun12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra
Print
September 25, 2026

3% added for credit card is ridiculous when I'm already spending a premium on the service More

by EFONWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 25, 2026

Service here really makes a difference compared to the other dealer I’ve been to from the brand. Special thanks and exceptional service from my advisor John Chow, very professional at all times. Schedulin More

by Luis Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
Print
Sep 25, 2026 -

Mercedes-Benz of West Covina responded

Hearing that our service stands out compared to other dealers means a lot to our team. We’re glad your service advisor could keep you informed about your Metris and give you the personal attention you deserved. Your recognition and five-star rating encourage us to continue delivering exceptional care.

September 24, 2026

Very good, His expertise and attentive service were excellent, and he was also able to explain maintenance services using translation. More

by kaogrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Mercedes-Benz of West Covina responded

We’re glad Jason could provide expert, attentive service and explain the maintenance on your AMG GLB 35 through translation. Thank you for your five-star review.

September 24, 2026

Very good service . Can fix my car problem .No need to take long time to wait . More

by MABELKWAN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John chow
Print
September 24, 2026

Everything was very good personal was very friendly. I recommend the dealership to everybody. specially the sales person was veryknowledgeable about the product. More

by david.rahimi58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Mercedes-Benz of West Covina responded

Knowing that our team’s friendly approach and expertise met your expectations is rewarding. We’re pleased we could help you understand the features of your new GLA-Class. Your recommendation means a great deal to us.

September 24, 2026

Service fast and reliable. The video is very informative. Customer service good and appointment is very easy to make. More

by conniesun58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Print
Sep 24, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star rating. We’re glad the informative video and easy appointment scheduling made service on your AMG CLE 53 fast and dependable.

September 24, 2026

Really good service thanks shant bashian help me to get a rental and he stayed in touch More

by gustavo290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Mercedes-Benz of West Covina responded

Your note about staying in touch reflects how our service team values clear communication. We’re pleased we could arrange a rental while your Mercedes-Benz AMG GLC 63 was in for service. Hearing that you appreciated our support means a lot to our team.

September 24, 2026

Great experience! The staff was friendly, helpful, and professional. They made the whole process easy and stress-free. Highly recommend More

by ROSEMARIEOSBORNE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Goerge Kakish 10 stars!
Print
Sep 24, 2026 -

Mercedes-Benz of West Covina responded

Knowing the process felt simple and worry-free means a great deal to our service team. We’re glad we could deliver a smooth and efficient service visit for your C-Class.

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