Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Covina
West Covina, CA
2,031 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,032 reviews
Verified Customer
August 01, 2026
I’ve had a great experience with Rabi. He’s a true professional, honest, and knowledgeable. If you’re looking for a vehicle, I highly recommend going straight to him—you’ll be in good hand He’s a true professional, honest, and knowledgeable. If you’re looking for a vehicle, I highly recommend going straight to him—you’ll be in good hands. More
by POULAZAKI14
August 01, 2026
Atmosphere very pleasant; I was greeted at my car by George; we went to his station; he explained the needs suggested for a 50,000 service; and we went from there. George; we went to his station; he explained the needs suggested for a 50,000 service; and we went from there. More
by SAY_THAT_2
Employees Worked With
George Kakish
August 01, 2026
I had a great experience with Mercedes-Benz Auto Service. The associate was professional, well-dressed, and greeted me warmly from the moment I arrived. The customer service was excellent throughout my visit The associate was professional, well-dressed, and greeted me warmly from the moment I arrived. The customer service was excellent throughout my visit. The lounge was clean, comfortable, and welcoming, with delicious Porto’s pastries and a variety of complimentary drinks. Overall, it was a pleasant and first-class service experience. More
by Josephine Ocenar
Employees Worked With
Roy Wu
August 01, 2026
Roy took excellent care of us during our recent service visit. Everything went smoothly, and we didn’t experience any issues at all. He made sure we had a rental car right away, which made the whole proces visit. Everything went smoothly, and we didn’t experience any issues at all. He made sure we had a rental car right away, which made the whole process easy and stress‑free. Our service experiences with Roy have consistently been great, and we genuinely look forward to working with him again. Service has been so good that we’re even considering buying another Mercedes. More
by haynes602
Employees Worked With
Roy wu
July 31, 2026
They were very thorough, sent me a video outlining everything which I really appreciated, especially since it was complimentary. Mercedes makes a great car and I will more than likely return to this everything which I really appreciated, especially since it was complimentary. Mercedes makes a great car and I will more than likely return to this service department in West Covina. My thanks to all ! More
by kuhn.candace
Employees Worked With
Demitra Lopez
