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Mercedes-Benz of West Covina
West Covina, CA
1,850 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,850 reviews
May 29, 2026
I made an inquiry to Abraham about an online listing for a Sprinter van and he promptly replied with tons of pictures, info, and pricing. We scheduled a viewing appointment the next day and our interaction a Sprinter van and he promptly replied with tons of pictures, info, and pricing. We scheduled a viewing appointment the next day and our interaction since I arrived to the moment I informed him that I needed more time was professional, respectful, and courteous. When my wife and I came back the next day, Abraham and Shadi (his financial advisor) took the time to explain everything to us and helped us get a competitive APR. We parted feeling very appreciated for our business and well cared for. More
by bbondwr
Verified Customer
May 27, 2026
Amazing communication and service throughout the transaction. They were no-nonsense and fair with the terms. They also delivered my new car directly to me. transaction. They were no-nonsense and fair with the terms. They also delivered my new car directly to me. More
by NATHAN70
Employees Worked With
Jose (Sales), Grace (Finance)
May 26, 2026
Original charging cable was broken within one year usage, service people told me it’s not in warranty, really strange to hear it, it’s BENZ bundle part why got this without warranty service, no choice to buy service people told me it’s not in warranty, really strange to hear it, it’s BENZ bundle part why got this without warranty service, no choice to buy a new one? But just used first to fail to take out, tried so many solution without taking out, no choice to ask road side service to tow back BENZ West Covina, after one day just told me bad quality of new cable and changed a new one with warranty, why I can’t get first cable warranty but get second cable warranty? More
by henrl8343
Employees Worked With
Riad
May 26, 2026
My experience with MBofWC was amazing! In particular, Michael! I first connected with Michael regarding an SL43, trying to live out my late-life passion with a convertible. After verbally In particular, Michael! I first connected with Michael regarding an SL43, trying to live out my late-life passion with a convertible. After verbally agreeing to a deal for the SL43, my sensibility got the best of me and I decided to buy my wife a China Blue G550, her dream car! I worked over text with Michael and we agreed to a 4 p.m. meeting on Mother’s Day. He pulled the SL43 out and hugged it like a proud dad, but knew it was not for me. He said, “follow me to my office.” In the garage he had the G550 with a beautiful bouquet ready for my wife. She was blown away and took a good five minutes to realize what was happening. Michael and team really pulled it off! Kudos to Michael and his management team for creating a truly lifelong memory for our family. And, who knows what will happen with that SL!!!! More
by larrylevin127
Employees Worked With
Micheal
May 25, 2026
Roberto and Same were great all the way through. But when the car was delivered to me at my home, nobody offered to walk me through all the features. And nobody followed up with me ever after the But when the car was delivered to me at my home, nobody offered to walk me through all the features. And nobody followed up with me ever after the sale to thank me for the purchase and offer any assistance with set up and things. Or just to see how much I loved it. Oh well, no big deal. I found plenty of information and videos to show me all the features More
by JCEROFECI
