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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,913 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,914 reviews

June 24, 2026

El servicio, la atención es muy excelente buen trato, muy amables y eficientes con lo que hacen. More

by brendadd25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2026

Service was completed in a timely manner Fast friendly service. Your representative was helpful and knowledgeable More

by Willie.reyna
Recommend Dealer
Yes
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted your Mercedes-Benz received prompt, friendly service and that our team was both helpful and knowledgeable. Thank you for sharing your positive experience. We look forward to assisting you again.

June 23, 2026

The service was quick easy efficient and loaner vehicle process was quick and smooth. Overall a good experience More

by DAVIDCHENCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience. We’re glad the service and loaner process for your Mercedes-Benz EQB 250 were efficient and seamless. We appreciate your feedback and look forward to assisting with any future needs.

June 23, 2026

Nice and clean facility. The service advisors from my point of view were all professional and courteous and extremely helpful and I wouldn't want to go anywhere else. Road h More

by elalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled that our clean facility and professional, courteous advisors made your EQB 250 service experience so positive. Shadi and our service team appreciate your feedback and look forward to assisting you again.

June 23, 2026

Sales representative was very helpful and efficient keep me updated all the time. Waiting room is comfortable as well. More

by aleck_hsia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darett
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience with the service on your AMG GLE 53. We’re glad the sales representative kept you informed and that the waiting area was comfortable. We appreciate the five-star rating.

June 23, 2026

Mercedes West Covina always provides the best service, service advisor George Kalisz is the best. More

by STEALAS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Kakish
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Jun 23, 2026 -

Mercedes-Benz of West Covina responded

Your continued trust means a lot to us. We’re delighted to know your Mercedes-Benz GLE 350 received exceptional care. We look forward to serving you again.

June 22, 2026

They have always been very accommodating to my requests whenever I have an issue with my vehicle. More

by yale777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darrett
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Jun 22, 2026 -

Mercedes-Benz of West Covina responded

We appreciate you choosing us for service on your Mercedes-Benz 230SL. It’s rewarding to hear that our team accommodated your requests whenever an issue arose. We look forward to assisting you in the future.

June 21, 2026

West Covina MBZ service team was very good, I took my car in for service, they throughly examined my car and found a nail in one of the tires, replaced it (I had purchased tire protection plan, so no cost to More

by COCO.POSITIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Jun 21, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted to hear our service team discovered a nail in one of your Mercedes-Benz tires and replaced it at no cost under your protection plan. It’s wonderful to know you felt informed throughout the service and would recommend us. If there’s anything else we can assist with, please let us know.

June 21, 2026

I had an excellent experience with the service department. The staff was friendly, professional, and kept me informed throughout the entire process. My vehicle was serviced promptly, and everythin More

by BIPAN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 21, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted to hear our service team provided friendly, professional support and kept you informed as your Mercedes-Benz was serviced promptly and met your expectations. Thank you for recommending our service department. We look forward to assisting you with future maintenance and repairs.

June 20, 2026

Brought in my car for faulty AC. John communicated with me what the problem was and we got it fixed More

by KRISMOM
Recommend Dealer
Yes
Employees Worked With
John Chow
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Jun 20, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your five-star feedback on your Mercedes-Benz E-Class service. We’re glad the AC issue was clearly explained and efficiently repaired. We look forward to assisting you again.

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