Mercedes-Benz of West Covina

Chad Darett from the Service Department, as always, was very helpful, courteous, patient and understanding. He walked me through on the part where I was not so familiar with. And patiently explained to me very helpful, courteous, patient and understanding. He walked me through on the part where I was not so familiar with. And patiently explained to me what they found out and what was restored. I’m very pleased and satisfied with this dealership. I would also like to thank the rental service department for being patient with me. I also want to thank Abraham Kolandjian for referring Chad to assist me with the service of my vehicle. More

Very good service and customer service. great communication with my car. Will recommend to friends and family. great communication with my car. Will recommend to friends and family. More

Thank you MB W Covina for a great experience! Liam went above and beyond every step of the way, even getting my new Benz right to my doorstep to avoid traffic! The man that handled finance (sorry Liam went above and beyond every step of the way, even getting my new Benz right to my doorstep to avoid traffic! The man that handled finance (sorry his name slipped my mind) was great, letting me know my options and getting paperwork over to me right away! Can’t thank them enough! More

Mercedes Benz of West Covina did an excellent job on my vehicle’s service for tire vehicle’s service for tire More

Although my vehicle was at the dealership a little longer than anticipated because parts had to be ordered, my overall experience was very positive. My service advisor at Mercedes-Benz of West Covina was pro than anticipated because parts had to be ordered, my overall experience was very positive. My service advisor at Mercedes-Benz of West Covina was professional, courteous, and a pleasure to work with. She made the process easy, treated me with respect, and provided excellent customer service. I truly appreciate her professionalism and would gladly work with her again. Thank you! More

I have to admit I always have excellent service. Since I started taking my Benz for Service for the last 4 yrs all the staff is very friendly, I can honestly say I have never had any issues to this Since I started taking my Benz for Service for the last 4 yrs all the staff is very friendly, I can honestly say I have never had any issues to this day. Keep up the good work. More

Clean I would highly recommend to my friend for their service and cleanliness in the facility service and cleanliness in the facility More

I had an amazing experience with this dealership! Andrew and Zaryab were friendly, professional, and genuinely wanted to make sure I was completely satisfied every step of the way. They took the time Andrew and Zaryab were friendly, professional, and genuinely wanted to make sure I was completely satisfied every step of the way. They took the time to answer my questions, made the process smooth and stress free, and didnt make me feel pressured. Their exceptional customer service and commitment to making sure I left happy are exactly why I ended up leasing two vehicles. I highly recommend this dealership to anyone looking for a great car-buying or leasing experience! Thanks again! More

No interaction with me. In a hurry to take care of anyone who came in and forgot about me. No instructions on how to In a hurry to take care of anyone who came in and forgot about me. No instructions on how to More