Mercedes-Benz of West Covina

I always have an excellent service experience thanks to Mr. Peter Yee. He is friendly, professional, and consistently goes above and beyond to make the entire process smooth and stress-free. His knowledge Mr. Peter Yee. He is friendly, professional, and consistently goes above and beyond to make the entire process smooth and stress-free. His knowledge and attention to detail give me complete confidence that my vehicle is in good hands. Outstanding customer service every time—thank you, Peter! More

I been taking my Mercedes for same problem And I keep taking it back and I feel like they don’t do nothing on the car I took it out and the card start with the same problem again taking it back and I feel like they don’t do nothing on the car I took it out and the card start with the same problem again More

George Kakish is very kind, I have 5 years that he has helped me and he always does it in a precessional way! helped me and he always does it in a precessional way! More

Chad Darett from the Service Department, as always, was very helpful, courteous, patient and understanding. He walked me through on the part where I was not so familiar with. And patiently explained to me very helpful, courteous, patient and understanding. He walked me through on the part where I was not so familiar with. And patiently explained to me what they found out and what was restored. I’m very pleased and satisfied with this dealership. I would also like to thank the rental service department for being patient with me. I also want to thank Abraham Kolandjian for referring Chad to assist me with the service of my vehicle. More

Very good service and customer service. great communication with my car. Will recommend to friends and family. great communication with my car. Will recommend to friends and family. More

Thank you MB W Covina for a great experience! Liam went above and beyond every step of the way, even getting my new Benz right to my doorstep to avoid traffic! The man that handled finance (sorry Liam went above and beyond every step of the way, even getting my new Benz right to my doorstep to avoid traffic! The man that handled finance (sorry his name slipped my mind) was great, letting me know my options and getting paperwork over to me right away! Can’t thank them enough! More

Mercedes Benz of West Covina did an excellent job on my vehicle’s service for tire vehicle’s service for tire More

Although my vehicle was at the dealership a little longer than anticipated because parts had to be ordered, my overall experience was very positive. My service advisor at Mercedes-Benz of West Covina was pro than anticipated because parts had to be ordered, my overall experience was very positive. My service advisor at Mercedes-Benz of West Covina was professional, courteous, and a pleasure to work with. She made the process easy, treated me with respect, and provided excellent customer service. I truly appreciate her professionalism and would gladly work with her again. Thank you! More

I have to admit I always have excellent service. Since I started taking my Benz for Service for the last 4 yrs all the staff is very friendly, I can honestly say I have never had any issues to this Since I started taking my Benz for Service for the last 4 yrs all the staff is very friendly, I can honestly say I have never had any issues to this day. Keep up the good work. More