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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,621 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,621 reviews

March 05, 2026

Smooth and very personable Very professional and courteous staff They really care about their customers More

by djrod.steve
Recommend Dealer
Yes
Employees Worked With
John
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Mar 05, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased our team delivered a smooth and personable service experience for your Mercedes-Benz E-Class. Knowing you felt welcomed and well cared for means a lot. Thank you for trusting us with your vehicle.

March 05, 2026

The best dealership. This is my 4th car from this dealership. Great customer care from them More

by SUSIGRODAN26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Mercedes-Benz of West Covina responded

Thank you for choosing us for your fourth Mercedes-Benz. Shadi is grateful for the opportunity to provide attentive care during your new CL-Class purchase. We look forward to serving you again.

March 05, 2026

Rian is very good at explaining and gets back to you very quickly. Like the video sent to explain very thing on the car by the guy who worked on the car More

by ELIZABETHDELGADO27
Recommend Dealer
Yes
Employees Worked With
Rian Lou
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March 04, 2026

Riad is always helpful and tries to always fit me in even if last minute to work with my schedule More

by 104MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
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Mar 04, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled you gave us a five-star rating. It’s great we could fit your Mercedes-Benz GLB 250 in on short notice to accommodate your schedule. Thanks for trusting us with your service.

March 02, 2026

I had the best experience buying a car from here. Edmond was amazing definitely coming back here More

by 10luissandoval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmond
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Mar 02, 2026 -

Mercedes-Benz of West Covina responded

Thank you for choosing a new Mercedes-Benz GLC 300 and sharing your positive experience. We’re glad the purchase process was smooth and enjoyable. We look forward to welcoming you back soon.

March 02, 2026

good . friendly and honest. They attended to my need with effective service. will come back again for the service. More

by tingyuenyuen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Mar 02, 2026 -

Mercedes-Benz of West Covina responded

Thank you for highlighting the friendly and honest service you received. We’re pleased our team addressed your needs promptly and effectively for your Mercedes-Benz EQE 350+. We look forward to providing you with reliable care again.

March 02, 2026

George Kakish is great. He performed maintenance services and turn around time was great! Thanks again George More

by Vince.Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Mercedes-Benz of West Covina responded

Hello, we’re pleased the maintenance on your Mercedes-Benz AMG EQE was completed so promptly. Jason appreciates your kind feedback and looks forward to assisting you with any future service needs.

March 02, 2026

Great experience at the dealership. George our service advisor was very professional and provided constant updates while the car being serviced. More

by Tallal Moshrif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Mar 02, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear our service advisor kept you informed during your Mercedes-Benz maintenance visit. Please reach out if there’s anything else we can assist with.

March 02, 2026

Fantastic Dealership Very satisfied with the work on my car. If diagnostics are need,the repairs are done and never encountered any problems More

by LCJA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to know our service on your Mercedes-Benz GLA-Class exceeded your expectations. We’re pleased that our diagnostics and repairs have been seamless and problem-free. We look forward to your next visit.

March 02, 2026

Service manager was very dismissive as he seen to be too much in a hurry to answer my questions. I had to call the next day to check on the status of my car since I had not heard from anyone. By coincidence More

by christina.mendez4
Recommend Dealer
No
Employees Worked With
Chad
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