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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,766 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,766 reviews

April 30, 2026

I am very thankful every time I take my car for service is being taken care George is very helpful and pleasant More

by FRANKIE1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you for trusting us with servicing your Mercedes-Benz AMG GLB 35. We’re pleased our service team was helpful and made each visit pleasant.

April 30, 2026

He was professional and knowledgeable He was familiar with my issues, very polite and professional More

by TIKIJOHN
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 30, 2026 -

Mercedes-Benz of West Covina responded

It’s rewarding to hear our team was professional, knowledgeable, and courteous in addressing your Mercedes-Benz E-Class concerns. Thank you for choosing us, and we look forward to assisting you again.

April 29, 2026

Thank you Mercedes of West Covina, We had a wonderful experience leasing the certified 2026 GLC-300! Thank you very much for making it a so joyful experience and fast delivery, Thank you Edmund for hel More

by sntmor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmund Obiekea, Mathew Sayegh
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Apr 29, 2026 -

Mercedes-Benz of West Covina responded

Congratulations on leasing your certified 2026 Mercedes-Benz GLC 300, and we’re thrilled the process was smooth and swift. Our team is glad you felt at ease learning the features and handling the paperwork. Enjoy every drive in your new GLC 300 and safe travels ahead.

April 29, 2026

Best dealership service experience ever. Clean and comfortable waiting space and luxurious sales demo cars on show floor. James Hou was the best! More

by TIMlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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Apr 29, 2026 -

Mercedes-Benz of West Covina responded

We appreciate your kind words about your service visit. We’re glad the waiting area felt comfortable and the Mercedes-Benz demos caught your eye. Thank you for sharing your experience and we look forward to welcoming you back.

April 29, 2026

Best dealership service experience ever. Clean and comfortable waiting space and luxurious sales demo cars on show floor. James Hou was the best! More

by TIMlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
Report | Print
Apr 29, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled that your service visit for your GLE 350 exceeded your expectations. It’s wonderful to hear the waiting area was comfortable and that you enjoyed exploring our demo models. Thank you for sharing your experience, and we look forward to welcoming you back.

April 29, 2026

The best dealership service experience. Nice clean and comfortable waiting space. James Hou was super helpful and professional. More

by TIMlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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Apr 29, 2026 -

Mercedes-Benz of West Covina responded

We’re glad our clean and comfortable waiting area made your service visit more enjoyable and that our team provided professional assistance. Thank you for trusting us with your Mercedes-Benz. We look forward to your next visit.

April 29, 2026

James Hou, a service representative, was extremely helpful. He responded very quickly to all my questions, answered all my questions in detail, and helped me resolve all issues. More

by ALANKHUU
Recommend Dealer
Yes
Employees Worked With
James Hou
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Apr 29, 2026 -

Mercedes-Benz of West Covina responded

Thank you for highlighting the quick and detailed support you received for your Mercedes-Benz EQS 450+. We’re glad our service team resolved your concerns efficiently and look forward to assisting you again.

April 29, 2026

The service team is top notch. I've had two recent visits with my 2024 Sprinter and durring both visits the interactions I had with the team were all positive in nature. A big than More

by Ron M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Alex
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Apr 29, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear you had positive experiences during both visits with your 2024 Mercedes-Benz Sprinter. Thank you for recognizing our service team and technicians for resolving your concerns. We appreciate your recommendation for Mercedes-Benz Sprinter service.

April 29, 2026

Very pleased with customer service and attentiveness of staff. Everyone very accommodating and helpful. Thank you More

by ldavis1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Apr 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 28, 2026

Greatest group of guys. Ryder was a great salesman. Sam was great as the lead salesman, and Andy was my finance guy. All were excellent. Ryder explained the details of the More

by lisagranada85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryder, Sam and Andy
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Apr 28, 2026 -

Mercedes-Benz of West Covina responded

It’s fantastic to hear our team guided you through every detail and got you behind the wheel of your used Mercedes-Benz GLC 300 so smoothly. Enjoy every mile and thanks for sharing your experience!

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