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Mercedes-Benz of West Covina
West Covina, CA
1,927 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,927 reviews
Verified Customer
June 27, 2026
Sales man didn’t know details of the vehicle, why it had 4k extra miles, if it had a digital key or not. Did not walk me through how to use the vehicle or activate drivers assist Finance team didn’t give 4k extra miles, if it had a digital key or not. Did not walk me through how to use the vehicle or activate drivers assist Finance team didn’t give me my paperwork and I’m still bothering them for it. More
by adri.wagner92
June 27, 2026
Excellent service advisor. Extremely helpful and pleasant to deal with. Took great care of my car which is special vehicle for me. Extremely helpful and pleasant to deal with. Took great care of my car which is special vehicle for me. More
by JOSTNO2.SHOPPING
Employees Worked With
Jose Vargas
June 27, 2026
Recently my yellow engine light went on so immediately I made an appointment with the service advisor I have had for many years, Mr. Peter Yee. As usual, Peter kept me advised throughout the repair process made an appointment with the service advisor I have had for many years, Mr. Peter Yee. As usual, Peter kept me advised throughout the repair process and I was pleased with the outcome. As long as I have a Mercedes Benz I will take it to Mercedes Benz of West Covina because of Peter Yee. More
by WAYNEJOSEPH465
Employees Worked With
Peter Yee Service Department
June 27, 2026
George Kakish is very helpful and all the staff very friendly and helpful. I really want to bring my car there for service but since I don’t make much money I have to cut back on what ever I spent or friendly and helpful. I really want to bring my car there for service but since I don’t make much money I have to cut back on what ever I spent or try to look for cheaper services somewhere else but not to happy to bring outside but I have no choice. Just hope the dealer give me special discounts every time I come so I can come there for more service More
by Keira
Employees Worked With
George Kakish is very helpful
June 25, 2026
My experience with the dealership was positive overall. The staff was professional, knowledgeable, and answered my questions without pressuring me into a decision. The purchasing process was straightforwar The staff was professional, knowledgeable, and answered my questions without pressuring me into a decision. The purchasing process was straightforward, and they kept me informed. There were a few minor delays, but they communicated them clearly and resolved everything satisfactorily. More
by PAVANHYD
Employees Worked With
Jose Vargas
June 25, 2026
June 25, 2026
Mario made the process of buying my Jeep seamless and was accommodating to my needs. He made it comfortable for me to by a car from the Bay Area! accommodating to my needs. He made it comfortable for me to by a car from the Bay Area! More
by vance13
