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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,299 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,299 reviews

November 09, 2026

Excellent customer service! Excellent customer service, thank you for washing my vehicle and for promptly having it ready in a timely manner. More

by espinozas626
Recommend Dealer
Yes
Employees Worked With
Demitria
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November 09, 2026

Great service, friendly, timely, transparent communication. They stopped giving fee Lyft/ Uber. I got a free loaner for a 3 hour maintenance service, but had to refill gas in the way back. More

by jyli19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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Nov 09, 2026 -

Mercedes-Benz of West Covina responded

Your kind words about our team’s welcoming approach, prompt service, and clear communication mean a lot to us. We’re glad a loaner was available during maintenance on your Mercedes-Benz E-Class, and we understand you miss having the Lyft option.

November 09, 2026

Happily leased a 2026 GLC300 with Omi Wu's assistance! I had a great car shopping experience there. Omi was a friendly and knowledgeable sales person. I highly recommend asking for him if you are looking More

by June Chang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omi Wu
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Nov 09, 2026 -

Mercedes-Benz of West Covina responded

Congratulations on your new Mercedes-Benz GLC 300! We're glad you enjoyed shopping with our team and found our sales associate welcoming and well informed. Your recommendation means a lot to us.

November 08, 2026

Peter is the best in customer service, shows real concern for customer’s satisfaction!! Very pleased More

by DIVINEAUBRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee in Service
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Nov 08, 2026 -

Mercedes-Benz of West Covina responded

Your kind words about our team’s attentive care mean a lot to us. We’re happy you were so pleased with the service on your Mercedes-Benz GLC 300.

November 08, 2026

Abraham found exactly what I needed and offered a great deal I couldn’t find anywhere else. He is truly great at what he does. More

by ben_birdsong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted Abraham helped you find a Mercedes-Benz Sprinter 2500 that fit your needs. Congratulations on your new vehicle, and thank you for recognizing his expertise!

November 07, 2026

Quick and easy transaction. Leases my second car from this dealer, would highly recommend Liam as your next salesperson. More

by AK
Recommend Dealer
Yes
Employees Worked With
Liam
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Nov 07, 2026 -

Mercedes-Benz of West Covina responded

For your second vehicle from our dealership, we’re happy the process was straightforward and efficient. Thank you for recommending our sales team, and enjoy your new Mercedes-Benz C-Class!

November 07, 2026

The service advisor was friendly. The waiting area was ambient. The complimentary coffee, fruit and cookies were refreshing. The car wash was greatly appreciated. More

by chiudaniel88
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 07, 2026 -

chiudaniel88 responded

The service advisor was friendly. The waiting area was ambient. The complimentary coffee, fruit and cookies were refreshing. The car wash was greatly appreciated.

Nov 09, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of West Covina are glad to have you as a customer.

November 06, 2026

Very accomodate with the people and good services on my car…and also with the rent the car guys very accomodate too.. More

by markusabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damitra lopez
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Nov 06, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased you felt well cared for during the service on your Mercedes-Benz GLC 300 and found our rental team just as helpful.

November 06, 2026

George Kakish was timely, knowledgeable, polite, and friendly, making my Vehicle service a pleasure. Thanks More

by BASILISSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
Print
Nov 06, 2026 -

Mercedes-Benz of West Covina responded

We're pleased that our team's prompt attention and welcoming, well-informed assistance made servicing your Mercedes-Benz GLE 350 such a pleasant experience.

November 05, 2026

I had several issues and didn't bring it up with the so called technician Did not fix the radio More

by GETBLINGD
Recommend Dealer
No
Employees Worked With
Damitas López
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Nov 09, 2026 -

Mercedes-Benz of West Covina responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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