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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,714 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,714 reviews

April 12, 2026

I been couple times there and i get excellent costumer service thanks Jorge ColinKuri always in time More

by NANCYVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Colinkuri
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April 12, 2026

George was really excellent on his Customer Service Jorge was excellent with his Customer Service on calling me giving me updates on my car and keeping me in the loop on when the car will be ready More

by v2vp
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Apr 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star rating. We’re glad our service team kept you informed on your Mercedes-Benz E-Class every step of the way.

April 12, 2026

Service advisor nice and quickly reply and will refer to any one to him future More

by FRANKKUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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Apr 12, 2026 -

Mercedes-Benz of West Covina responded

We’re glad our service advisor provided prompt and friendly assistance. Thank you for planning to recommend us, and we look forward to caring for your Mercedes-Benz GLC 300 again.

April 12, 2026

The help was important and was imidietly put down in a schedule appointment for a drop-off when I asked for a sooner time. More

by Revelesalex16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe,Nichole
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Apr 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you for letting us know our team could promptly schedule your smart ForTwo drop-off at an earlier time. We’re glad the quick assistance was helpful. Please reach out if you need further support.

April 12, 2026

Edmund and team assured we had everything needed when purchasing our daughter's first car. More

by damon.woodruff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the 5-star feedback and for trusting our team to make sure you had everything needed for your daughter’s first Jeep Wrangler 4xe. We’re pleased to hear you felt fully supported throughout the process. Please let us know whenever we can assist you again.

April 12, 2026

Jose was considerate and professional. I would like to give him a 5 start rating for the services provided. More

by JOEXZHOU16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Apr 12, 2026 -

Mercedes-Benz of West Covina responded

We appreciate your five-star rating for the Mercedes-Benz Sprinter 3500XD service. It’s great to know our staff treated you with care and professionalism. We look forward to serving you again.

April 12, 2026

Excellent service! Abraham referred me to Chad who provided prompt and excellent service! They are very courteous. More

by havenhomecareglendorallc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Darret
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Apr 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star review. We’re pleased Abraham’s referral led to prompt and courteous service. Enjoy driving your Mercedes-Benz.

Apr 12, 2026 -

havenhomecareglendorallc responded

I want to THANK Abraham as well. For responding to my calls and addressing my questions PROMPTLY. A BIG THANKS TO ABRAHAM!

April 11, 2026

Great Wonderful service and people in service area were very courteous Service director Nichol was exceptionally good More

by MGARG
Recommend Dealer
Yes
Employees Worked With
John Wong
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Apr 11, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear our service area team treated you so courteously. We’re glad the service director provided exceptional support during your Mercedes-Benz E-Class maintenance. Thank you for choosing us and we look forward to your next visit.

April 10, 2026

Great way of fallowing with recommendations and options, I will definitely recommend Riad in the service department More

by racarranza18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad service dpt
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Apr 10, 2026 -

Mercedes-Benz of West Covina responded

Delighted to hear our follow-up recommendations and options met your needs. Thank you for recommending our service department for your Mercedes-Benz. We look forward to assisting you again.

April 10, 2026

Dimitri was great. When picking up was not as well done. I was told the advisor will be with me and waited 15 minutes until I went up to one and then was told she's out More

by JETSRULE69
Recommend Dealer
Yes
Employees Worked With
Dimetra
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