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Mercedes-Benz of West Covina
West Covina, CA
2,083 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,083 reviews
August 25, 2026
I fixed my brakes and second day i heard same noise coming out from the new brakes, renting the car staff are very not helpful coming out from the new brakes, renting the car staff are very not helpful More
by Mark
Verified Customer
August 24, 2026
Very attentive and helpful Very nice young man, very professional, he gets on the job right way with patience. He doesn't make you feel rushed or pressured. He explains the plan clearly. Very happy with professional, he gets on the job right way with patience. He doesn't make you feel rushed or pressured. He explains the plan clearly. Very happy with his approach. More
by Cindtrev18
Employees Worked With
Alex
August 24, 2026
I Love the prompt response to get me an appointment for service. The fact that it's a trusted service location close to home makes it convenient for me. I love the attention and help I get from the Service service. The fact that it's a trusted service location close to home makes it convenient for me. I love the attention and help I get from the Service manager, George Kakish. HE is very knowledgeable, professional and takes good care of our family cars. I trust MB of West Covina. More
by F.AYOUB
Employees Worked With
George Kakish
August 24, 2026
Service consultant was courteous and explained what was going to be done on my vehicle. However the only thing that was not done on my vehicle was a complimentary car wash. going to be done on my vehicle. However the only thing that was not done on my vehicle was a complimentary car wash. More
by swift98
Employees Worked With
James Hou
August 23, 2026
Dealership was nice, everyone was friendly. Had lots of nice cars in the showroom. I was promised a full tank of gas, however when the car arrived at home the tank was completely empty. Very di Had lots of nice cars in the showroom. I was promised a full tank of gas, however when the car arrived at home the tank was completely empty. Very disappointing More
by AMERSUKKAR
Employees Worked With
Rabi El Haj
