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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,363 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,363 reviews

December 04, 2025

I had great service from west Covina service department, I will definitely recommend here and go looking for service man Vahe, he will give best service for you More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe
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Dec 04, 2025 -

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2025

The salesperson, Tracey Trevino, was terrific! She was courteous, professional, and very knowledgeable about the vehicle I was interested in leasing. Our household has had several BMW,s and Vol More

by jluna5932
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Trevino
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Dec 04, 2025 -

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 04, 2025

Very good experience and service Nice service and pleasant customer care smiling face and very good experience overall. More

by ALLAF3
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Dec 04, 2025 -

Mercedes-Benz of West Covina responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 03, 2025

They do a great job. I appreciate how they help me out, offer me the best prices. More

by SCLOPEZ
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Dec 03, 2025 -

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

December 02, 2025

The sales and manager were very professional and patient, and the car was a beautiful design. More

by debbiewang8868
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana and her manager
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Dec 02, 2025 -

Mercedes-Benz of West Covina responded

Thanks for your feedback on your recent visit to Mercedes-Benz of West Covina. It's great to hear that we were able to assist you and that you had such a positive experience.

December 02, 2025

HORRIBLE SERVICE DEPARTMENT. I do not feel safe with my car being worked on here as I do not trust them anymore. While the service advisors are always pleasant, the actual serv More

by Garcia626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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December 01, 2025

Demitra always addresses my concerns and always makes sure my car is taken care of. I’ve never struggled to get an appointment and when parts are needed she always makes sure the parts are in before I ev More

by c.anguiano28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra
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Dec 01, 2025 -

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of West Covina to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2025

Regarding my recent visit, George & the staff were easy to deal with, friendly, kind.& helpful. I highly recommend this dealership. More

by SHAHRESTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Dec 01, 2025 -

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of West Covina to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2025

Jake, the Sales Representative, delivered exceptional service and made everything feel effortless. He’s a rockstar and he connected with my son - the vehicle was purchased as my son’s first car. More

by sauleramirez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Mercedes-Benz of West Covina responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of West Covina. We appreciate your business and hope to see you again soon!

November 30, 2025

Check engine light was on and Rian handled the repair quickly. He explained why the repair was needed and the cause of the fault. He constantly kept me updated on the progress so I would have a clear eta More

by JROD5150
Recommend Dealer
Yes
Employees Worked With
Rian lu
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Nov 30, 2025 -

Mercedes-Benz of West Covina responded

Thank you for choosing Mercedes-Benz of West Covina. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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