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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
2,004 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,004 reviews

July 26, 2026

Great service! Riad did a good job! Right amount of food was present as well More

by RAYMART_WONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
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July 26, 2026

Good service on all I need. Time management great Explain very detail Good job Satisfaction More

by EVACHEN988
Recommend Dealer
Yes
Employees Worked With
Yumchadzhyan
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Jul 26, 2026 -

Mercedes-Benz of West Covina responded

Thank you for praising our team’s prompt attention and detailed explanations. We’re pleased the service on your Mercedes-Benz met your expectations. We look forward to assisting you again.

July 25, 2026

If you don't want to get ripped off , ask them what the buy rate is and have them show it to you from the bank that does your loan don't let them rip you off. They will if you don't ask. They will add pe More

by ARKAN6197339298
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shadi Darwich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asad and William get zero stars
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July 25, 2026

This is what I call a predatory dealer, they get you in with smiles and stab you in the back when your in the finance department , it's all setup by William and Asad , they operate on emotions like amateu More

by ARKAN6197339298
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shadi Darwich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They don't list the employees that try to screw you in the deal.
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July 25, 2026

Riad Sarieddine was very professional, helpful and honest. I recommended him as a service advisor. More

by NINELIERATAVOSSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad Sarieddine
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Jul 25, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear you found our service advisor professional, helpful, and honest during your Mercedes-Benz GLB 250 service. Thank you for recommending our team. We look forward to assisting you again.

July 25, 2026

Customer service in the service department ( specifically ) George kakish) is outstanding , he always get my car in for service as soon as possible and deliver it back the same way , very efficient More

by DR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George kakish
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Jul 25, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our service department scheduled your Mercedes-Benz AMG GLE 53 promptly and returned it without delay. Thank you for sharing your positive experience.

July 24, 2026

Edmund was the most professional and integritious specialist. It was a pleasure doing business with them! More

by abe1117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmund
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Jul 24, 2026 -

Mercedes-Benz of West Covina responded

We appreciate you recognizing the professionalism and integrity of our specialist. We’re thrilled you enjoyed your experience and hope you love your new Mercedes-Benz GLA 250. Thank you for choosing us.

July 24, 2026

Everything went as expected. Our service advisor, George Kakish was great as usual. I recommend him and the dealership to my friends. More

by argumosapaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Jul 24, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted your service visit for your Mercedes-Benz went smoothly. It’s great to know our service advisor continues to provide excellent support. Thank you for recommending us to your friends.

July 24, 2026

This dealership does great service on my wife’s car. The waiting area is nice and clean and fully stocked. They also provided a loaner car for my wife. This is the only dealership we use. More

by Peter P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex was the service tech
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Jul 24, 2026 -

Mercedes-Benz of West Covina responded

Thank you for choosing us exclusively for service on your Mercedes-Benz GLC-Class. We’re pleased the waiting area offered a comfortable, well-stocked space and that the loaner car kept your wife on the move. We appreciate your continued trust.

July 23, 2026

Excellent, well attentive and professionalism services provided by James Hao Attention to details by the service team attended to the routine maintenance of my car More

by LAILANISAN2S
Recommend Dealer
Yes
Employees Worked With
James Hao
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Jul 23, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our service team brought professionalism and close attention to detail while caring for your Mercedes-Benz CLA-Class. It’s great to know your routine maintenance went smoothly. Please let us know whenever we can assist with future service.

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