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Mercedes-Benz of West Covina
West Covina, CA
2,303 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,303 reviews
November 13, 2026
Very good service. But loaner ev car has only 25% battery and I live 50 miles away, so had to find time to use a public charger to charge. Lounge facilities is good. But loaner ev car has only 25% battery and I live 50 miles away, so had to find time to use a public charger to charge. Lounge facilities is good. More
by Mike
Verified CustomerEmployees Worked With
November 13, 2026
Very pleased with the service and staff professionalism. My service coordinator Jorge Colin kuri was on top of everything and had great communication. But tje team overall is great. My service coordinator Jorge Colin kuri was on top of everything and had great communication. But tje team overall is great. More
by FCAZARES82
Employees Worked With
Jorge Colin kuri
November 09, 2026
Excellent customer service! Excellent customer service, thank you for washing my vehicle and for promptly having it ready in a timely manner. Excellent customer service, thank you for washing my vehicle and for promptly having it ready in a timely manner. More
by espinozas626
Employees Worked With
Demitria
November 09, 2026
Great service, friendly, timely, transparent communication. They stopped giving fee Lyft/ Uber. I got a free loaner for a 3 hour maintenance service, but had to refill gas in the way back. communication. They stopped giving fee Lyft/ Uber. I got a free loaner for a 3 hour maintenance service, but had to refill gas in the way back. No complaints, just wish the Lyft option was still available. More
by jyli19
Employees Worked With
James Hou
November 09, 2026
Happily leased a 2026 GLC300 with Omi Wu's assistance! I had a great car shopping experience there. Omi was a friendly and knowledgeable sales person. I highly recommend asking for him if you are looking I had a great car shopping experience there. Omi was a friendly and knowledgeable sales person. I highly recommend asking for him if you are looking for buying a Mercedes Benz and don't want to be stressed. More
by June Chang
Employees Worked With
Omi Wu
November 08, 2026
Abraham found exactly what I needed and offered a great deal I couldn’t find anywhere else. He is truly great at what he does. deal I couldn’t find anywhere else. He is truly great at what he does. More
by ben_birdsong
Employees Worked With
