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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,587 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,587 reviews

February 19, 2026

My service advisor Riad is phenomenal, exceptionally professional, attentive, knowledgeable, and consistently exceeds expectations every single visit. From start to finish, Riad makes every experience More

by msdivamoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 19, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience with our service team. We’re glad each visit for your Mercedes-Benz C-Class service has been smooth and stress-free. Your recommendation means a lot, and we look forward to delivering the same high standard on your next visit.

February 19, 2026

The. Service department is very professional looking and clean. George Kakish has been our service guy for many, many years. So great to deal with him. More

by susiq10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Feb 19, 2026 -

Mercedes-Benz of West Covina responded

Thank you for highlighting how professional and tidy our service area is. We appreciate your continued trust in our team over the years and are delighted to assist you with your Mercedes-Benz AMG GLE 53. We look forward to serving you again.

February 19, 2026

Service Advisor Demitra Lopez is excellent. She keeps me informed on service progress and is pleasant to work with. More

by Sheffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez, Service Consultant
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Feb 19, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience with our service team. We are glad to hear you felt well informed throughout the process and found our advisor pleasant to work with. We appreciate you choosing us for your Mercedes-Benz S-Class maintenance.

February 18, 2026

They are just too busy to make you feels that you owned a 6 figure car. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter
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February 17, 2026

Really good Service was good and Chad was nice and kept us informed. We usually go to this service location and it never disappoints More

by Ruby
Recommend Dealer
Yes
Employees Worked With
Chad Barrett
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Feb 17, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your continued loyalty to our service center. We’re glad our team kept you informed during your Mercedes-Benz C-Class service and that you enjoyed another smooth experience.

February 16, 2026

Phenomenal experience with the staff at West Covina Mercedes! Thank you so much to Diana and team for making this such a wonderful, easy experience More

by lync1189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana
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Feb 16, 2026 -

Mercedes-Benz of West Covina responded

Thank you for choosing us for your new Mercedes-Benz GLE 350 and for sharing your positive feedback. We’re delighted our team made the process smooth and enjoyable. Please let us know anytime we can assist you again.

February 16, 2026

Peter Ye was amazing. He ensured 2 appointments were set at the same time and I get to leave on time. He was thorough and helpful. I would go back to MB WC as long as I ge More

by siabeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Ye
Report | Print
Feb 16, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star feedback. We’re glad our team coordinated your GLE 450e appointments so you could leave on time and that you found the process thorough and helpful. We look forward to assisting you again.

February 16, 2026

Service specialist George provides great customer service experience. He is prompt and follow up w updates in a timely manner. More

by DENNISYCLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George service advisor
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Feb 16, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star rating. We’re happy our service team provided prompt updates throughout your Mercedes-Benz Metris service.

February 16, 2026

James was awesome. He went above and beyond to make sure my car was ready and he made me feel comfortable. I would recommend him to my family and friends More

by RERIUKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 16, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear our team went above and beyond to prepare your Mercedes-Benz AMG GLE 53 and made you feel at ease. Thank you for recommending our service to your family and friends. We look forward to welcoming you back.

February 15, 2026

I don’t typically complete reviews however I felt it was necessary this time. Internet sales person Ryder Craig was outstanding. He made my experience a joyful one and probably the most pleasurable car buyi More

by robertfiorillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryder Craig
Report | Print
Feb 15, 2026 -

Mercedes-Benz of West Covina responded

We’re grateful you shared your experience with our internet sales team. It’s wonderful that our transparent explanations and welcoming approach made your Mercedes-Benz EQS 450 purchase so enjoyable.

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