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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,566 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,566 reviews

February 09, 2026

Excessive calling and credit running! Too many calls and follow up. I want to use my own financing More

by abeteran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roberto Quiroz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2026

Everyone is friendly and courteous. It always was a pleasure dealing with West Covin Mercedes Benz service center More

by WESTPALMDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rian Liu
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Feb 09, 2026 -

Mercedes-Benz of West Covina responded

Thank you for recognizing our team’s friendly and courteous service. We’re delighted every visit was a pleasure and appreciate you trusting us with your Mercedes-Benz.

February 09, 2026

He is motivative to help me what I need right away. He is also excellent in good sales to me. More

by Romandy Kan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe
Report | Print
Feb 09, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear our team helped you promptly with your Mercedes-Benz GLE 450e. We’re glad the sales experience met your expectations. Thank you for the five-star rating and we look forward to assisting you again.

February 09, 2026

Great service, completed the service fast. I would highly recommend vahe. Great experience. Thank you More

by ROHE1253
Recommend Dealer
Yes
Employees Worked With
Vahe
Report | Print
Feb 09, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled our team completed your G-Class service promptly and provided a positive experience. Thank you for recommending us and we look forward to your next visit.

February 08, 2026

The technician was quite skilled and helped me solve my problem. Sales man is very kind More

by mwsky88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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Feb 08, 2026 -

Mercedes-Benz of West Covina responded

Thank you for mentioning our technician’s expertise and our sales team’s kindness. We’re glad your AMG CLA’s issue was resolved smoothly. We look forward to assisting you with your Mercedes-Benz again.

February 08, 2026

Excellent service Appointment with George was easy, no waiting upon arrival.the dealer communicated once the car was ready to pick up. More

by BEROBASHA
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Feb 08, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear the service appointment for your Mercedes-Benz S-Class was seamless and that you didn’t have to wait. We appreciate your positive note on our pickup notification process. Thank you for trusting us with your vehicle, and we look forward to assisting you again.

February 08, 2026

Offer Honda Civic as loaner, I paid MB labor rate, doesn’t make sense. They then gave me GLB. My deceased husband drive S-class for almost 40 years, can’t believe I was offered a Honda Civic. I cal More

by Volvo S90, Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter always does a great job to take care of us.
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February 08, 2026

Excellent service, fast turnaround, and truly professional team. Highly recommend this dealer service every time. More

by IVY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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Feb 08, 2026 -

Mercedes-Benz of West Covina responded

It’s fantastic to hear our team delivered speedy and professional service for your Mercedes-Benz. We appreciate your recommendation and look forward to assisting you again.

February 07, 2026

Very good. It's just a bit pricey; the price could be lowered. The price can be reduced More

by MINGYU00912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2026 -

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

February 06, 2026

Staff are very friendly and the facility is very clean. They take good care of you. More

by ALUNG1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian Liu
Report | Print
Feb 06, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased to hear our clean facility and friendly team made your visit comfortable. Thank you for choosing us to service your Mercedes-Benz CLA 250.

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