Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Covina
West Covina, CA
2,254 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,254 reviews
October 26, 2026
My service writer, MJ Colin Kuri is the best! He has taken care of all of the issues my lease has had to deal with. He goes the distance and doesn’t stop when there’s a problem. I highly recommen He has taken care of all of the issues my lease has had to deal with. He goes the distance and doesn’t stop when there’s a problem. I highly recommend him. I have been a customer at this dealership for almost 25 years. More
by m.newhouse2424
Verified CustomerEmployees Worked With
Service , MJ Colin Kuri
October 25, 2026
Service is great, quick, and professional. I like the video they send of the multi point inspection. Though they always under measure my tires but I guess it's just for precaution and to alway I like the video they send of the multi point inspection. Though they always under measure my tires but I guess it's just for precaution and to always have fresh tires. More
by TIMlee
Employees Worked With
James Hou
October 24, 2026
I got excellent service from John and will surely return for any future maintenance on my car. for any future maintenance on my car. More
by ONzenwa
October 24, 2026
Salesman explained leasing. He made it very understandable. My only concern was it took too long to complete the paperwork. He made it very understandable. My only concern was it took too long to complete the paperwork. More
by CHARLESCHRISTIAN388
Employees Worked With
October 23, 2026
The experience was great and employees service was excellent. Cost for service is a little extreme and it would be nice to receive discounts (10%, 20%) on large scale services instead of just a flat a excellent. Cost for service is a little extreme and it would be nice to receive discounts (10%, 20%) on large scale services instead of just a flat amount, which is by the way appreciative. But folks with $1000 service getting a $200 discount has a greater impact than a $5000 service receiving a $200 impact. More
by awle
Employees Worked With
Peter Yee
October 23, 2026
My service technician, Shant was very helpful and stayed in constant communication with me which I really appreciated when stuff’s wrong with your car, You’re worried and a big part of that worry is because in constant communication with me which I really appreciated when stuff’s wrong with your car, You’re worried and a big part of that worry is because you just don’t know anything and he was very good at communicating every single step of the way. More
by JOSEPH92
Employees Worked With
Shant 5/5
