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Mercedes-Benz of West Covina
West Covina, CA
1,617 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,617 reviews
Verified Customer
March 02, 2026
Service manager was very dismissive as he seen to be too much in a hurry to answer my questions. I had to call the next day to check on the status of my car since I had not heard from anyone. By coincidence much in a hurry to answer my questions. I had to call the next day to check on the status of my car since I had not heard from anyone. By coincidence I just happened to call at the right time because my car was all of a sudden ready for pick up 🤔 More
by christina.mendez4
Employees Worked With
Chad
March 02, 2026
George Kakish is great. He performed maintenance services and turn around time was great! Thanks again George He performed maintenance services and turn around time was great! Thanks again George More
by Vince.Castillo
Employees Worked With
March 02, 2026
Great experience at the dealership. George our service advisor was very professional and provided constant updates while the car being serviced. George our service advisor was very professional and provided constant updates while the car being serviced. More
by Tallal Moshrif
Employees Worked With
George Kakish
March 02, 2026
Fantastic Dealership Very satisfied with the work on my car. If diagnostics are need,the repairs are done and never encountered any problems car. If diagnostics are need,the repairs are done and never encountered any problems More
by LCJA1
Employees Worked With
March 01, 2026
My car was handled with car. As soon as Demitra noticed it was going to be a few days, she had a rental call ready for me. She kept me updated As soon as Demitra noticed it was going to be a few days, she had a rental call ready for me. She kept me updated More
by MERAY07
Employees Worked With
Demitra
March 01, 2026
Chad Darcet the service manager was great! Chad Darcet was great, outstanding wonderful a pleasure to work with. I look forward to working with him again. Chad Darcet was great, outstanding wonderful a pleasure to work with. I look forward to working with him again. More
by Dan4four
Employees Worked With
Chad Darcet
February 27, 2026
My experience was very pleasant and friendly. They attended to my needs and got my problem resolved. Their customer service was excellent. I am very pleased with the service I and my car received They attended to my needs and got my problem resolved. Their customer service was excellent. I am very pleased with the service I and my car received. More
by alexrosales467
Employees Worked With
José Israel Vargas and Gustavo Vera
