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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,733 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,733 reviews

April 18, 2026

It’s always a great experience with Peter Yee. I took my car in for service A and received detailed recommendations. I wouldn’t take my car anywhere else. More

by marimat4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Apr 18, 2026 -

Mercedes-Benz of West Covina responded

It’s rewarding to hear that you had another excellent visit. We’re glad our team provided detailed recommendations during your Service A. Thank you for trusting your Mercedes-Benz GLB 250 to us.

April 18, 2026

West Covina Mercedes Benz has always delivered good service. This branch will be the home of my MBZ GLE 400. The account executive is also great. Love it..❤️❤️❤️ More

by NOEMI.RELAMPAGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name … but he was great .
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Apr 18, 2026 -

Mercedes-Benz of West Covina responded

Thank you for trusting us with your GLE 400 and making us your go-to service location. We’re pleased your account executive provided excellent support. We appreciate your continued confidence.

April 18, 2026

until now no one is able to fix my issues with my car my mistake was taking a “used” car for 1000 miles on it they said its a great car and was used for corporate drive around i got sucker in More

by Margo wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 18, 2026

Diego Rojashelped me out to getting the best deal. it was great and professional. The whole team were really nice to me and my family. More

by BARCENASDM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rojas
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Apr 18, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our team could assist you and your family in securing a great deal on your used Honda HR-V. It’s rewarding to know you found the experience professional and welcoming. Please reach out to Jason or Jake if there’s anything more we can do.

April 17, 2026

Was ble to get a loan car and appreciated George's expedient service as usual. More

by DOLLSHAUS
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear you had a loaner and that our team provided quick service for your Mercedes-Benz CLE 450. Thank you for your five-star feedback and we look forward to assisting you again.

April 17, 2026

Great service from Service advisor and technicians. My car is running smoothly. I look forward to picking up my vehicle and is nicely cleaned up washed. More

by edithmonge41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe
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Apr 17, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear our service advisor and technicians took excellent care of your Mercedes-Benz CLA 250. We’re glad your car is running smoothly and that the wash and cleanup met your expectations. We look forward to seeing you when you pick up your vehicle.

April 17, 2026

Service time was met. On time! The service advisor as well as all services from your team was awesome! Each employee I encountered and assisted me was polite and answer More

by Ojonlv246
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worker bees mechanics and the car cleaners did a great job.
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Apr 17, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our Mercedes-Benz team was punctual and professional during your service visit. Thank you for recognizing our advisors and technicians for their helpful and courteous support. We look forward to assisting you again.

April 16, 2026

I will always recommend Chad And dealership was always clean . Will always go there for service More

by RONNIESD29
Recommend Dealer
Yes
Employees Worked With
Chad Darett He's truly a professional and was able to answer all my questions. He's the best
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Apr 16, 2026 -

Mercedes-Benz of West Covina responded

Thank you for recommending our team and for noting how clean our facility is. We’re glad to be your choice for Mercedes-Benz service and look forward to your next visit.

April 16, 2026

Great service and easy to schedule for maintenance. Thank you and have a nice day！ More

by DAVIDKUANG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Apr 16, 2026 -

Mercedes-Benz of West Covina responded

We’re happy the maintenance scheduling was easy and you received great service for your Mercedes-Benz C-Class. Thank you for sharing your feedback. We hope to see you again soon.

April 16, 2026

Unfortunately, they didn’t resolve the problem that I took my car. For. I’m gonna have to go back I’m very disappointed. Service department. Don’t return the calls., More

by MGOMEZ187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisors never answer the phone
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