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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
1,985 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,985 reviews

July 17, 2026

Great service on time clearly explanation on what car needs Will definitely come back to James at this location for service More

by HENRYMIAO777
Recommend Dealer
Yes
Employees Worked With
James Hou
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Jul 17, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star rating. We’re glad our team provided prompt service and clear guidance for your Mercedes-Benz C-Class. We look forward to helping you again.

July 17, 2026

George is an excellent representative of the dealership. He works hard to meet the needs of the customer. More

by RUSTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Jul 17, 2026 -

RUSTS responded

See above

Jul 17, 2026 -

RUSTS responded

See above

July 17, 2026

Thanks to John for his patient and detailed explanation and friendly service, which helped me solve my More

by CELINET528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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Jul 17, 2026 -

Mercedes-Benz of West Covina responded

What a pleasure to hear our team’s patient guidance and friendly support made a difference with your Mercedes-Benz EQE 350. We’re glad the detailed explanation helped you resolve the issue smoothly. Thank you for the five-star rating and for trusting us with your vehicle.

July 17, 2026

Although the sales representative was very attentive and professional, I was not provided with an overview of the Mercedes Digital features or given access to the app for the vehicle I purchased that day. I More

by lupemaris12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Vera
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Jul 17, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Covina.

July 17, 2026

This location is very clean. They could use more & better snacks, like cookies 🍪 and chips. More

by hangon2yrluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
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Jul 17, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience. We appreciate your business and hope to see you again soon.

July 16, 2026

excellent service for every time visiting! George kakish is processional at Benz car’s check! Thanks More

by DANPINGGAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George kakish
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Jul 16, 2026 -

Mercedes-Benz of West Covina responded

We’re glad to hear our service team provided professional care during each visit. Thank you for entrusting your Mercedes-Benz C-Class to us. We look forward to assisting you again.

July 16, 2026

I took my car in because the oil light said to add a quart of oil, Riad took great care of it! He even had it washed and looking like nee. Appreciated that so much! More

by MENAGIRL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riad Sarieddine
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Jul 16, 2026 -

Mercedes-Benz of West Covina responded

It was our pleasure to top off your Mercedes-Benz CLA 250’s oil and freshen it up with a wash and detail. Thank you for recognizing our team’s effort; we look forward to assisting you again.

July 16, 2026

Abraham was very attentive, professional and respectful. He was able to get me the right vehicle. More

by cperez32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ando was also very helpful
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Jul 16, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five stars. We’re glad Abraham provided attentive and respectful service and helped you find the right Mercedes-Benz Sprinter 2500. Enjoy the drive!

July 16, 2026

Excellent service at MB West Covina. Demitra is an excellent employee. The service center is clean. More

by MARYELAUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra
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Jul 16, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted you had such a positive experience during your GLC 350e service. Thank you for noting the cleanliness of our center and the care you received from our team. We look forward to assisting you again.

July 15, 2026

Serice recommending Over kill items. Cause confusions of the quoted Amount at the first attempt More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 17, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your feedback, Jack. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mercedes-Benz of West Covina.

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