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Mercedes-Benz of West Covina
West Covina, CA
1,523 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,523 reviews
January 27, 2026
Bad experience, never see it before. Sales Manager is mean. No showing car details and no helping with anything. Sales Manager is mean. No showing car details and no helping with anything. More
by RUYIWU1998
Verified Customer
January 27, 2026
Thank you M-B of West Covina, we had the pleasure of working with Zaryab. He was amazing, he was determined to help us and made it happen! The whole team was a joy to work with, we are beyond grateful a working with Zaryab. He was amazing, he was determined to help us and made it happen! The whole team was a joy to work with, we are beyond grateful and in love with our new car. More
by jocelynnvsqz
Employees Worked With
Zaryab
January 27, 2026
The best customer service Everything so easy and transparent 100% recomended Abraham the best. Super fast all the process. transparent 100% recomended Abraham the best. Super fast all the process. More
by fer_kalet
Employees Worked With
January 26, 2026
Mr Ruan Liu was very professional professional and was able to fix something within 5 minutes. I texted me when my car is available for pick up. It took only half day to fix the problem . able to fix something within 5 minutes. I texted me when my car is available for pick up. It took only half day to fix the problem . More
by priscabld2659
Employees Worked With
Rian liu
January 26, 2026
We drove from Beverly Hills Mercedes because they don't provide the service West Covina offers. Our service representative, Dimitra, did an excellent job of going over all the options open to us and then f provide the service West Covina offers. Our service representative, Dimitra, did an excellent job of going over all the options open to us and then following up to keep us informed about the progress and the results of the service tests and how we could proceed. Our car runs great now! More
by ecleveland3131
Employees Worked With
Dimitra
January 26, 2026
Everyone I encountered at the dealership was wonderful, I really appreciated the service and feeling like they cared about me not just another number. really appreciated the service and feeling like they cared about me not just another number. More
by ok1952
January 25, 2026
Roberto was fantastic in assisting us and getting us a great deal on 2 cars. Highly recommend! great deal on 2 cars. Highly recommend! More
by settle.sarah
Employees Worked With
