Shadi Darwich

Thank you Mercedes of West Covina, We had a wonderful experience leasing the certified 2026 GLC-300! Thank you very much for making it a so joyful experience and fast delivery, Thank you Edmund for hel experience leasing the certified 2026 GLC-300! Thank you very much for making it a so joyful experience and fast delivery, Thank you Edmund for helping us to get familiar with the new car features and paperwork. We appreciate Everyone' s help who worked on our deal and delivery! God Bless you All! More

by sntmor Verified Customer Verified Customer

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Very helpful and honerd other dealers coupons and our representative very nice and courteous very satisfied representative very nice and courteous very satisfied More

by Jesus valdivia Verified Customer Verified Customer

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until now no one is able to fix my issues with my car my mistake was taking a “used” car for 1000 miles on it they said its a great car and was used for corporate drive around i got sucker in mistake was taking a “used” car for 1000 miles on it they said its a great car and was used for corporate drive around i got sucker in More

by Margo wilson Verified Customer Verified Customer

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Great experience at Mercedes-Benz of West Covina—very professional, fast, and transparent from start to finish. Edmund Obiekea was outstanding—knowledgeable, confident, and clearly knows exactly what professional, fast, and transparent from start to finish. Edmund Obiekea was outstanding—knowledgeable, confident, and clearly knows exactly what he’s doing. He made the whole process smooth and stress-free. Highly recommend! More

by Sameh Abdelmasih Verified Customer Verified Customer

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The service was very good. Peter was very kind and polite. Rental car service was very quick and efficient. Peter was very kind and polite. Rental car service was very quick and efficient. More

by DLENTINED Verified Customer Verified Customer

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I bought a 2024 GLE 450e from Mercedes-Benz of West Covina in October 2025 as a Certified Pre-Owned vehicle with about 8,000 miles. During delivery, the dealership scratched the car and handwrote the r Covina in October 2025 as a Certified Pre-Owned vehicle with about 8,000 miles. During delivery, the dealership scratched the car and handwrote the repair into the due bill. Since the day I bought it, the brakes have also been squealing. A few months later, after only about 1,000 miles of driving, the car went into limp mode on the highway and multiple warning lights came on. I brought it in to address that issue, the scratch repair, and the brakes. The service department said the warning lights were due to a software update for the high-voltage system, but the bigger issue was everything else. They could not find any record of the due bill for the scratch repair, and despite calling the dealership five times and leaving messages with multiple people, I never got a callback from a manager. The scratch repair was never completed. I was also told the brakes are “glazed” and that the repair would cost about $2,000. That is very hard to accept on a vehicle that passed a 140-point CPO inspection only a few months earlier, especially when the brakes have squealed since day one. It makes me question whether the inspection was done properly or whether the brake issue was ignored. I also asked for the vehicle’s service records and have still not received them. Overall, this was a very disappointing experience, and I would strongly recommend prospective buyers avoid this dealership. More

by dmitry.goulik Verified Customer Verified Customer

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Ryder is truly amazing at what he does. He made purchasing so easy. He knew what I was looking for and got it for me. I will keep buying from him no matter what. 10/10 service all around. He made purchasing so easy. He knew what I was looking for and got it for me. I will keep buying from him no matter what. 10/10 service all around. More

by kjmuller41 Verified Customer Verified Customer

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I get good, reliable service from Mercedes Benz os West Covina. I'm happy with their service. Covina. I'm happy with their service. More

by oscar.omar.orozco.nasta82 Verified Customer Verified Customer

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Bought a Mercedes Benz G63 AMG, 2019, certified preowned. It was leaking oil in multiple area. waited from Dec 27, 2025 to Feb 11, 2026 for the completion of fixing the problem. Car was not fixed befo It was leaking oil in multiple area. waited from Dec 27, 2025 to Feb 11, 2026 for the completion of fixing the problem. Car was not fixed before the sales. Came with problem that took long time to fix, because it was 2-3 week job. More

by taekimdpm Verified Customer Verified Customer

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The best dealership. This is my 4th car from this dealership. Great customer care from them This is my 4th car from this dealership. Great customer care from them More

by SUSIGRODAN26 Verified Customer Verified Customer

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