Shadi Darwich

Service was good. I will come back. My car is running good. Thanks, Ron Tebo. I will come back. My car is running good. Thanks, Ron Tebo. More

by PSUTEBO Verified Customer Verified Customer

Print

The worst service i have ever got. She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready until tomorrow! I rented two cars totel because i have to go for lunch at noon and drive home at night. Waisted my overall 10 hours! If they told me earlier, i should drive home at noon. More

by Ellen Verified Customer Verified Customer

Print

My service advisor James is great. The service department is a joke. They have no idea what they are doing. The service department is a joke. They have no idea what they are doing. More

by MMILLNER Verified Customer Verified Customer

Print

Really good service thanks shant bashian help me to get a rental and he stayed in touch rental and he stayed in touch More

by gustavo290 Verified Customer Verified Customer

Print

Same issue happened again the service center doesn’t even give a ride Uber or loaner car, can’t wait there get the car fixed , bad experience give a ride Uber or loaner car, can’t wait there get the car fixed , bad experience More

by PRIS888USA Verified Customer Verified Customer

Print

I fixed my brakes and second day i heard same noise coming out from the new brakes, renting the car staff are very not helpful coming out from the new brakes, renting the car staff are very not helpful More

by Mark Verified Customer Verified Customer

Print

My experience was amazing at West Covina Mercedes. Gus my sales rep was not only extremely knowledgeable but friendly. Made our purchase even more enjoyable and will definitely make this my first Gus my sales rep was not only extremely knowledgeable but friendly. Made our purchase even more enjoyable and will definitely make this my first call when purchasing another vehicle. The finance Manager Shadi was also top notch!!! Cant thank the team again for making me feel extra special. Hats off to the Manager at the West Covina Toyota dealership, Willie, for putting everything together with the team at Mercedes store in West Covina. Love Love my new GLE 53matic AMG Coupe. Thank you again to all that you do for your clients, I will be back. More

by michele.lantz Verified Customer Verified Customer

Print

Everything was first class. Sales, finance, etc...Would go back for my next car. Rey was especially helpful. Shoddy was a total professional as well, Sales, finance, etc...Would go back for my next car. Rey was especially helpful. Shoddy was a total professional as well, More

by jeffabe57 Verified Customer Verified Customer

Print

I’ve had a great experience with Rabi. He’s a true professional, honest, and knowledgeable. If you’re looking for a vehicle, I highly recommend going straight to him—you’ll be in good hand He’s a true professional, honest, and knowledgeable. If you’re looking for a vehicle, I highly recommend going straight to him—you’ll be in good hands. More

by POULAZAKI14 Verified Customer Verified Customer

Print

This is what I call a predatory dealer, they get you in with smiles and stab you in the back when your in the finance department , it's all setup by William and Asad , they operate on emotions like amateu with smiles and stab you in the back when your in the finance department , it's all setup by William and Asad , they operate on emotions like amateurs. I entertained myself by giving them an opportunity to sell a vehicle , instead they tried to sell a finance plan and add interest on top of the loan in case anyone needed a loan beware of this place , You will pay twice as much in hidden fees, I caught the deception right away when I asked them not to run my credit and they did , that was a test of what I was dealing with and they got caught. Do not go to any envision dealer they don't take care of their employees so the employees do things that are shady. More

by ARKAN6197339298 Verified Customer Verified Customer

Print