Shadi Darwich

I fixed my brakes and second day i heard same noise coming out from the new brakes, renting the car staff are very not helpful coming out from the new brakes, renting the car staff are very not helpful More

by Mark Verified Customer Verified Customer

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My experience was amazing at West Covina Mercedes. Gus my sales rep was not only extremely knowledgeable but friendly. Made our purchase even more enjoyable and will definitely make this my first Gus my sales rep was not only extremely knowledgeable but friendly. Made our purchase even more enjoyable and will definitely make this my first call when purchasing another vehicle. The finance Manager Shadi was also top notch!!! Cant thank the team again for making me feel extra special. Hats off to the Manager at the West Covina Toyota dealership, Willie, for putting everything together with the team at Mercedes store in West Covina. Love Love my new GLE 53matic AMG Coupe. Thank you again to all that you do for your clients, I will be back. More

by michele.lantz Verified Customer Verified Customer

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Everything was first class. Sales, finance, etc...Would go back for my next car. Rey was especially helpful. Shoddy was a total professional as well, Sales, finance, etc...Would go back for my next car. Rey was especially helpful. Shoddy was a total professional as well, More

by jeffabe57 Verified Customer Verified Customer

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I’ve had a great experience with Rabi. He’s a true professional, honest, and knowledgeable. If you’re looking for a vehicle, I highly recommend going straight to him—you’ll be in good hand He’s a true professional, honest, and knowledgeable. If you’re looking for a vehicle, I highly recommend going straight to him—you’ll be in good hands. More

by POULAZAKI14 Verified Customer Verified Customer

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This is what I call a predatory dealer, they get you in with smiles and stab you in the back when your in the finance department , it's all setup by William and Asad , they operate on emotions like amateu with smiles and stab you in the back when your in the finance department , it's all setup by William and Asad , they operate on emotions like amateurs. I entertained myself by giving them an opportunity to sell a vehicle , instead they tried to sell a finance plan and add interest on top of the loan in case anyone needed a loan beware of this place , You will pay twice as much in hidden fees, I caught the deception right away when I asked them not to run my credit and they did , that was a test of what I was dealing with and they got caught. Do not go to any envision dealer they don't take care of their employees so the employees do things that are shady. More

by ARKAN6197339298 Verified Customer Verified Customer

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I took my car in because the oil light said to add a quart of oil, Riad took great care of it! He even had it washed and looking like nee. Appreciated that so much! quart of oil, Riad took great care of it! He even had it washed and looking like nee. Appreciated that so much! More

by MENAGIRL7 Verified Customer Verified Customer

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Main issue I had was I walked in with pre approval from my bank I stated from the moment I got there "do not run my credit" and my credit was ran anyway not once but twice. At this point it was already do my bank I stated from the moment I got there "do not run my credit" and my credit was ran anyway not once but twice. At this point it was already done so why raise xxxx about it......... I ended up buying the car anyway but not happy at all with the credit inquiry after I told both the salesman and the other guy behind the desk not to run it, I could come back the next day if needed, but they want to get the car sold today " because if you want this deal it must be done today" Upset they ignored instructions, I could have solved pre approval mishap with my bank come back next day without having to pull my credit twice. More

by DIRIANJEN Verified Customer Verified Customer

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Every service member was great at west covina service even if the dealership is terrible. even if the dealership is terrible. More

by matttapia Verified Customer Verified Customer

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Thank you MB W Covina for a great experience! Liam went above and beyond every step of the way, even getting my new Benz right to my doorstep to avoid traffic! The man that handled finance (sorry Liam went above and beyond every step of the way, even getting my new Benz right to my doorstep to avoid traffic! The man that handled finance (sorry his name slipped my mind) was great, letting me know my options and getting paperwork over to me right away! Can’t thank them enough! More

by BOOKANDREAPRINCE Verified Customer Verified Customer

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No interaction with me. In a hurry to take care of anyone who came in and forgot about me. No instructions on how to In a hurry to take care of anyone who came in and forgot about me. No instructions on how to More

by mjilling1 Verified Customer Verified Customer

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