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Envision Norwalk Toyota

Norwalk, CA

Overview
Employees
Reviews
Vehicles
4.2
69 Reviews
Welcome to the bustling heart of Norwalk, CA – a place where dreams take flight and ambitions find their way. While this dynamic city boasts of several iconic spots, there's one name that truly resonates with automobile aficionados: Norwalk Toyota. Situated strategically in Norwalk, it's your one-stop destination for all Toyota-related needs.
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11404 E Imperial Highway

Norwalk, CA

90650

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Showing 69 reviews

August 30, 2023

Erik is awesome. He has always providef excellent service. I will miss sevice after i move. More

by Patricia Kessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, Service Representative
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Aug 30, 2023 -

Envision Norwalk Toyota responded

We are glad to hear that Erik has provided excellent service for you, Patricia. He and the team will miss you here at Envision Norwalk Toyota!

Aug 30, 2023 -

Patricia Kessler responded

And I am sad to move out of State.

Helpful
August 24, 2023

The staff member arc all welcoming and helpful with kind energy. Great experience over here. More

by soreeya
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Micheal guterrize
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Aug 24, 2023 -

Envision Norwalk Toyota responded

Thanks for sharing this glowing praise for our team! It's a pleasure to serve wonderful customers like you at Envision Norwalk Toyota!

Helpful
August 23, 2023

amazing service⭐️⭐️⭐️⭐️⭐️ Thank you Michael you're the best we need more professional people like you in this world More

by Henrry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 24, 2023 -

Envision Norwalk Toyota responded

Henrry, we're so glad to know that Michael provided you with top-notch service at Envision Norwalk Toyota. We appreciate your kind words and look forward to serving you again down the road!

Helpful
August 12, 2023

Great service, excellent customer service and maintenance was quicker than estimated time given. Recommended dealership. More

by Palomeraoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Aug 14, 2023 -

Envision Norwalk Toyota responded

We're glad to know you had a great experience with our team at Envision Norwalk Toyota! We strive for excellent service and quick maintenance. Thanks for recommending us. We appreciate it!

Helpful
August 06, 2023

FRAUD Failing to include add-ons Contractual “errors” Stealing your down payment: To do this, a dealer More

by riosselenia
Recommend Dealer
No
Employees Worked With
Victor ramirez, kevin nguyen
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Aug 07, 2023 -

Envision Norwalk Toyota responded

We're dismayed at receiving this kind of feedback. It's our team's goal to provide honest and transparent service throughout all customer transactions. As we do take allegations of fraud very seriously, we would like the opportunity to look into this matter further. Please reach out directly so we can address these concerns together. Thank you, Sales Managers - salesmanagers@norwalktoyota.com (562) 868-0035

Helpful
August 03, 2023

Service was quick and easy. Routine maintenance done on my vehicle. I was able to wait for it. More

by Da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Aug 04, 2023 -

Envision Norwalk Toyota responded

We are happy we could assist you with your vehicle! Thank you for choosing Envision Norwalk Toyota and for sharing your experience. Drive safely!

Helpful
July 14, 2023

Takes too much time to get your car back from mechanic. Also the mechanic return my car with the hood open and one of my floor mats disappeared. Can’t complain about Heriberto. More

by leonardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heriberto
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Jul 19, 2023 -

Envision Norwalk Toyota responded

Leonardo - Your feedback is concerning to read, as we are committed to much higher standards than what you have described. I assure you, it is never our intention to inconvenience our customers and I apologize for any delays you experienced and for the missing floor mat. I will speak with my team to see what happened here, but I also invite you to reach out at your convenience so that I can ensure you receive 5-star service moving forward. Thank you, Alfredo Vergara - Service Manager - (562) 868-0035

Helpful
July 12, 2023

Well done, service and welcome amazing. Waiting area clean and pleasant to stay. Appointment no waiting next day approved More

by tinas8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
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Jul 13, 2023 -

Envision Norwalk Toyota responded

We're delighted to hear your experience at Envision Norwalk Toyota was so smooth! Thanks for sharing this appreciation for our waiting area. Safe travels, and we'll see you next time!

Helpful
July 11, 2023

They give you good service. Went through my car and told me what was needed to be done in the future. More

by diamondlady22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
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Jul 12, 2023 -

Envision Norwalk Toyota responded

Thank you for the review! We're glad to hear that you had a positive experience with our service team at Envision Norwalk Toyota. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

Helpful
July 10, 2023

Top notch in service department. Very attentive to your issues with your vehicle. Kind, courteous and friendly. More

by mygggracie_4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Jul 11, 2023 -

Envision Norwalk Toyota responded

We're so glad to hear that you had a top-notch experience with our service department at Envision Norwalk Toyota! Thank you for taking the time to leave us such a kind review. We appreciate your business and hope to see you again in the future!

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