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Eric Von Schledorn Ford - Service Center

Random Lake, WI

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11 Reviews

11 Reviews of Eric Von Schledorn Ford - Service Center

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July 14, 2023

I always feel welcome when I arrive at this place! The guys always explain everything so I can easily understand the services they're offering. The waiting area is always clean and welcoming. More

by phodgson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, Joe.
February 16, 2022

Service was great, technicians were thorough, waiting area was comfortable and counter employee was helpful. More

by Stuch51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huberty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Eric Von Schledorn Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

December 08, 2021

Courteous, friendly, thorough. Also provide great loaners. Gary the service manager is fantastic and very helpful. More

by jrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 13, 2021 -

Eric Von Schledorn Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

Dec 13, 2021 -

jrh responded

It is 3 years and 63,000miles since I bought my F150 from EVS and have been very pleased about the initial sales process and with ongoing service at EVS.

October 05, 2020

First oil change since the start of covid and I hadn't remembered that I needed to make an appointment. You were able to fit me in (Thank You!) and the service was prompt, thorough and efficient. More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
QuickLane
Oct 08, 2020 -

Eric Von Schledorn Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

July 16, 2020

Service Department I have been using EVS Random Lake for service for many years. The people there are always friendly, understanding, polite and courteous. They go out More

by D. Walters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Jarrod Gesell
Jul 20, 2020 -

Eric Von Schledorn Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

July 10, 2020

Regarding Quick Lane I sent my daughter in for a battery replacement in her car. I like that I can feel comfortable that nobody is going to "take advantage" of her by ups More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Sterr
November 17, 2017

Sales in Random was great!! service in saulkville is BAD Service department in saulkville is horrible! My terrain needed an engine replaced under warrenty and they gave me the run around before they agreed t More

by tim portschy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon DeMaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager in saulkville. Mike erenissie
June 26, 2017

Check Engine Light is Still On They have been unable to fix the check engine light on my 2016 Malibu, it only has 14000 miles on it. It has been in the service department 5 time. Th More

by life_long_chevy_owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
February 17, 2016

2008 Honda Accord I purchased my used Accord in January 2016 and there was one small issue with the car. The tire pressure sensor light was on and the dealership infla More

by MP Sheboygan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve (Chops) Larkin
Feb 22, 2016 -

Eric Von Schledorn Ford responded

Thanks for sharing this awesome feedback! It's great to see that our team took great care of you and your Accord. If you have any questions down the road, please don't hesitate to contact us. We look forward to working with you again. Thank You, Eric von Schledorn Ford

May 07, 2013

The service department at EVS is wonderful! They are friendly, value my time by being on time with appointments, value my money by keeping track of my "ford service dollars" which is a credit on my curr More

by NeverEnuf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
entire service dept.
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