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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

August 26, 2021

This place is very excellent. The staff is very friendly and helpful I always appreciate there time and commitment on working. They are very helpful. More

by HOWELECTRIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kevin Brost
Aug 27, 2021 -

Ertle Subaru responded

Thank you for giving all of us at Ertle Subaru your five stars! Providing an attentive experience for our guests is our goal and it certainly sounds like we hit the mark during your visit! Please feel free to let us know next time we can help. Have a great day!

August 26, 2021

Customer service is on point at Ertle Subaru. Everything I need to get done for my car gets done and is explained. No stress or anxiety when I am there. More

by soniahartman2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson
Aug 26, 2021 -

Ertle Subaru responded

Sonia - Thank you for the great review! We appreciate your support and are glad to hear that you had such a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back!

August 25, 2021

This is the most accommodating dealership I have been. Staff are friendly and knowledgeable and they get the job done. I will definitely recommend this dealership to family and friends. More

by MADELON_LANIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ertle, Jason Cullen
Aug 25, 2021 -

Ertle Subaru responded

Madelon - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

August 24, 2021

They are awesome I had a Great attention they are very respectful very professional talenful team members exceptional experience definitely I will recommend it subaru dealership and service center Thank More

by evelyntita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson
Aug 24, 2021 -

Ertle Subaru responded

Thank you for the fantastic feedback, Evelyn - we're so glad to hear the Ertle Subaru team took such great care of you! We wish you all the best and hope to have the pleasure of working with you again down the road!

August 23, 2021

I brought my car for state inspection, they checked in earlier than the appointment time because i was going out of town, they contact regard an issue they found during the inspection and i followed their More

by HAITHEMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Aug 23, 2021 -

Ertle Subaru responded

Thanks for sharing and for doing business here at Ertle Subaru! We're glad we could make your recent service visit a positive experience. Come back again next time!

August 23, 2021

I had an express oil change and was in and out in about an hour. Quick and simple experience. Easy to speak to staff. Good work More

by sbubbles5208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Aug 24, 2021 -

Ertle Subaru responded

Thank you for trusting our team to get the job done. If there is anything we could have done to elevate your experience to 5-stars, please let us know! Tim Kelly - Service Manager - 570-213-4050

August 20, 2021

the dealership cares about you. the servie department pramply take of you. chris and Keviv are great to deal with. We have next car on order now More

by SDIG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Kevin Brost, Chris DeLeo
Aug 21, 2021 -

Ertle Subaru responded

We genuinely do care about our guests and doing what's best for them here at Ertle Subaru! We're so glad you've put your trust in our team to assist you with your service needs, and whenever you need us next, we'll be happy to help!

August 20, 2021

I had an unexpected Issue with my car and needed service quick. They were able to get me in immediately and provide a loaner car so I could continue my busy schedule. Everything is always so smooth and effi More

by AACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jackson, Steve Ruzanski
Aug 20, 2021 -

Ertle Subaru responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Chris and Steve were able to assist with your vehicle. Drive safely, and we hope to earn your business again at Ertle Subaru!

August 20, 2021

Great help, loved getting my new car, very patient and friendly . Coach was a great help to me and my family , will definitely return again More

by xmegan723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Chris DeLeo
Aug 20, 2021 -

Ertle Subaru responded

Congratulations on your new car! We are thrilled you had such a successful time working with our team on your purchase. Thank you for doing business with us here at Ertle Subaru!

August 19, 2021

Had 10:30 appointment, car was not done until 2:30. If I would have waited the car would have been ready by about 11:30 More

by sgary1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ruzanski
Aug 20, 2021 -

Ertle Subaru responded

I am sorry for your visit taking longer than anticipated. We strive to deliver efficient and communicative service, and it is disappointing that this was not better reflected in your time working with us. I apologize for any inconvenience and assure you that we will work toward improving our practices moving forward. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Tim Kelly - Service Manager - 570-213-4050

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