
Ertle Subaru
Stroudsburg, PA
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2,582 Reviews of Ertle Subaru
Always a pleasure at this dealer. I had to bring my car in for a recall, yet they did catch & address several other things that were wrong with my car, I thank Daniel the mechanic for finding them & fixing in for a recall, yet they did catch & address several other things that were wrong with my car, I thank Daniel the mechanic for finding them & fixing under warranty. I hope next time I get a wash, as I thought that was included yet only got 1 at purchase and have been there several times for service, maybe next time? Cheers! More
They welcomed me and made me feel comfortable about my first new car purchase. I got the impression that I'm dealing with a reliable and reputable organization. first new car purchase. I got the impression that I'm dealing with a reliable and reputable organization. More
I always receive topnotch service at Ertle Subaru but they are stepping up their game to an even higher degree. Upon entering, an associate greeted me at the door, took my keys and directed me to my serv they are stepping up their game to an even higher degree. Upon entering, an associate greeted me at the door, took my keys and directed me to my service representative. Steve was exemplary in every way. The facilities were immaculate and my car was waiting for me right at the door when the work was done. Keep up the great service! More
My service experience was pleasant. I was only in for an oil change and they were efficient. The staff was friendly and my wait time was very short. However, they did not reset the reminder light so now e oil change and they were efficient. The staff was friendly and my wait time was very short. However, they did not reset the reminder light so now every time I start my car, the reminder shows up, which is why I did not give them 5 stars. More
Everyone was so helpful and amazing to work with. We personally worked with Meghan and Jason. They were amazing from beginning to end- answering questions and getting back to us so quickly. personally worked with Meghan and Jason. They were amazing from beginning to end- answering questions and getting back to us so quickly. More
Ertle Subaru went the extra mile to meet my needs for a rapid delivery. And they did it over the 4th of July holiday weekend and delivered the car to my door on Tuesday morning! My wife Linda could not be rapid delivery. And they did it over the 4th of July holiday weekend and delivered the car to my door on Tuesday morning! My wife Linda could not be more pleased with her new 2022 Subaru Legacy Sport. It has every safety feature she could have imagined - and then some. Jason, our salesman is a true hero. More
On the positive side, I appreciated the prompt service. However, in my situation with the tire, I do think they assumed it was the valve without checking all possibilities. I could have easily been stran However, in my situation with the tire, I do think they assumed it was the valve without checking all possibilities. I could have easily been stranded with a flat on the 287N or the Tappenzee Bridge. More
Best dealership experience I ever had!!!! I would definitely go back. I will go back. Curious and knowledgeable! They mad the experience fun with no pressure. definitely go back. I will go back. Curious and knowledgeable! They mad the experience fun with no pressure. More
The staff was experienced and detailedThey followed The staff was experienced and detailed They followed through with phone calls to advised what other serbvicrs were needed for the vehicle over all go The staff was experienced and detailed They followed through with phone calls to advised what other serbvicrs were needed for the vehicle over all good experience More