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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

July 12, 2021

Always a pleasure at this dealer. I had to bring my car in for a recall, yet they did catch & address several other things that were wrong with my car, I thank Daniel the mechanic for finding them & fixing More

by RobsSub
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Valentin, Kathy Aimer, Lauren Bradford, Kevin Brost, Chris DeLeo
Jul 12, 2021 -

Ertle Subaru responded

It means a lot to hear that you enjoy your visits with us at Ertle Subaru. Thank you for posting about your recent recall and repair visit! We appreciate this feedback and look forward to working together next time.

July 12, 2021

They welcomed me and made me feel comfortable about my first new car purchase. I got the impression that I'm dealing with a reliable and reputable organization. More

by joelandolfa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kathy Aimer
Jul 12, 2021 -

Ertle Subaru responded

We are honored that you came to Ertle Subaru for your first new vehicle purchase. Thank you so much! We appreciate your business and kind review. Safe driving out there!

July 11, 2021

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by BBRY
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 12, 2021 -

Ertle Subaru responded

I’m sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. Would you consider giving me a call? Thank you, Gus Wadsworth - General Manager - 570-213-4025

July 10, 2021

I always receive topnotch service at Ertle Subaru but they are stepping up their game to an even higher degree. Upon entering, an associate greeted me at the door, took my keys and directed me to my serv More

by WARINGKE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ruzanski
Jul 12, 2021 -

Ertle Subaru responded

Thank you for your five stars! It means a lot that our service stood out to you, and we will certainly pass along your kind feedback to Steve and the Ertle Subaru team. It was our pleasure to work with you and hope to see you next time. Safe travels!

July 10, 2021

My service experience was pleasant. I was only in for an oil change and they were efficient. The staff was friendly and my wait time was very short. However, they did not reset the reminder light so now e More

by bk
Recommend Dealer
Yes
Employees Worked With
Chris Jackson
Jul 12, 2021 -

Ertle Subaru responded

We appreciate you coming to Ertle Subaru for your oil change and I'm happy to hear that you enjoyed your visit. I apologize that we overlooked your reminder light. We would be glad to take care of this for you, so please give me a call when you have a free moment. Tim Kelly - Service Manager - 570-213-4050

July 10, 2021

Everyone was so helpful and amazing to work with. We personally worked with Meghan and Jason. They were amazing from beginning to end- answering questions and getting back to us so quickly. More

by AJOYRODGERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Jason Cullen
Jul 12, 2021 -

Ertle Subaru responded

Thank you for the lovely review and for choosing Ertle Subaru! We're so glad our team could be of service. Safe travels, and come back again next time!

July 10, 2021

Ertle Subaru went the extra mile to meet my needs for a rapid delivery. And they did it over the 4th of July holiday weekend and delivered the car to my door on Tuesday morning! My wife Linda could not be More

by jeffp10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cullen
Jul 12, 2021 -

Ertle Subaru responded

Jeff - We are so happy to hear that your wife loves her new 2022 Subaru Legacy Sport. Thank you for trusting us with such an important purchase! We truly appreciate you posting an excellent review and mentioning Jason. Safe driving to you and your family.

July 10, 2021

On the positive side, I appreciated the prompt service. However, in my situation with the tire, I do think they assumed it was the valve without checking all possibilities. I could have easily been stran More

by JRGEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 12, 2021 -

Ertle Subaru responded

Thank you for taking the time to share. We strive to deliver thorough and attentive service, and it is concerning that this was not better reflected in your time working with us. I assure you that we will use this feedback to improve our practices moving forward. If there is anything more I can do to assist you or better your experience, please don't hesitate to reach out. Thank you, Tim Kelly - Service Manager - 570-213-4050

July 09, 2021

Best dealership experience I ever had!!!! I would definitely go back. I will go back. Curious and knowledgeable! They mad the experience fun with no pressure. More

by JETS1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Jim Ertle, Anthony Rizzo, Denny Castellaneta, Chris DeLeo, Andrew Niper
Jul 09, 2021 -

Ertle Subaru responded

We can't ask for a better review than this! It's wonderful to hear that you had fun working with our Ertle Subaru team to get into your new vehicle. Congratulations and safe driving!

July 09, 2021

The staff was experienced and detailedThey followed The staff was experienced and detailed They followed through with phone calls to advised what other serbvicrs were needed for the vehicle over all go More

by CLAUDIO.ALMONTE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jul 09, 2021 -

Ertle Subaru responded

Thank you, Claudio. It's great to see this positive feedback about your recent service visit. We aim to deliver a five-star experience, so if there was anything that we could have done to improve, please consider giving me a call. I would be glad to speak with you directly. Tim Kelly - Service Manager - 570-213-4050

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