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Ertle Subaru

Stroudsburg, PA

4.7
2,583 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,584 Reviews of Ertle Subaru

July 15, 2021

Meghan is awesome and really cares about her customers! I am thrilled with my new Forester! This is my 6th Ertle Subaru vehicle. Thanks so much! More

by abbyperich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves
Jul 16, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us, Abby! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Meghan and the Ertle Subaru team. Drive safely in your new Subaru Forester, and we hope to see you again down the road!

July 15, 2021

Reputation is great, great service, very honest. I would recommend to friends and family. That's about it for now. Iam a man with few words More

by printer4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson
Jul 15, 2021 -

Ertle Subaru responded

We appreciate you taking the time to leave Ertle Subaru a review - your support means the world to us. Be well!

July 15, 2021

It's a nice dealership with a comfortable atmosphere. The staff were friendly and accommodating. The service was great and I liked the fact they washed my car. More

by eyohay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 15, 2021 -

Ertle Subaru responded

Thank you for the 5 star rating! We're very pleased to hear that you found our atmosphere to be comfortable and that our staff were accommodating. At Ertle Subaru, a thorough service is paramount to us and we're happy to return your vehicle nice and clean. We'll be looking forward to the next opportunity to provide you with great service!

July 14, 2021

Very timely and excellent service. Would surely recommend to anyone interested in service. Friendly and knowledgeable people, will be going back to see them next time My car needs service. More

by desyndeharv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson, Steve Ruzanski
Jul 15, 2021 -

Ertle Subaru responded

We are so thrilled to receive this excellent review. We do our best to provide our clients with timely and accurate service every time they trust us with their vehicles. Thank you so much for choosing Ertle Subaru, we are looking forward to your next visit!

July 14, 2021

Knowledgeable staff and top notch technicians. Very accommodating and pleasant to work with when my work schedule gets gets hectic. Great dealership and excellent customer service. More

by Luv My Subbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ruzanski
Jul 14, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

July 14, 2021

They are extremely helpful, going "above & beyond" to make sure you're satisfied. They helped with my financing, met my deadline, and even did drop off/pick up when a courtesy car wasn't available. More

by MLM
Recommend Dealer
Yes
Employees Worked With
Chris Jackson, Steve Ruzanski
Jul 15, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Ertle Subaru, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

July 13, 2021

Excellent Customer service. All issues were taken care of, especially the issue with the infotainment system. All done in a timely manner. Will definitely be back again. More

by DENNISM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 13, 2021 -

Ertle Subaru responded

Hi Dennis - We are happy to hear that you and your vehicle were so well attended to! Thank you for choosing Ertle Subaru for your service needs, we hope to continue working with you for a long time to come. Have a great day!

July 13, 2021

To all the guys in all the departments of Ertle Subaru : thank you!!!!! Easiest car purchase in all my 68 years. And since I’m still young, I’m looking forward to many visits to this place. Great coffee !! More

by yanko10028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Valentin
Jul 13, 2021 -

Ertle Subaru responded

This review makes our day! It is gratifying to hear that our team made your car-buying experience so smooth and seamless, and we will be sure to pass along your appreciation to our staff. Thank you from all of us at Ertle Subaru and safe travels in your new car!

July 12, 2021

Always professional and courteous! Steve in service and Natalia (car rental) couldn’t have been nicer and more helpful! Every trip to Ertle Subaru is a great experience and look forward to being a Subaru More

by rosemarielisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ruzanski
Jul 12, 2021 -

Ertle Subaru responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad Steve and Natalia took great care of you. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - Ertle Subaru

July 12, 2021

The service personnel are extraordinary. However, my problem with my hands free phone option has not been corrected. I will be returning tomorrow and hopefully the problem will be resolved as I have a More

by Stepheh GAndley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pam Shin, Tiffany Entler
Jul 13, 2021 -

Ertle Subaru responded

Thank you for sharing this feedback. I'm sorry that you are still experiencing an issue with the hands-free phone option. We look forward to taking care of this for you, but if you have any other outstanding concerns, please reach out to me directly. Tim Kelly - Service Manager - 570-213-4050

Jul 13, 2021 -

Stepheh GAndley responded

Zach took care of it today. All is well 😎

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