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Ertle Subaru

Stroudsburg, PA

4.7
2,583 Reviews
Call Dealership (570) 213-4047
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798 N 9th St

Stroudsburg, PA

18360

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2,584 Reviews of Ertle Subaru

June 29, 2021

Everyone is kind and efficient. It gives you great confidence in the quality of service More

by GMACHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Chris Jackson
Report | Print
Jun 29, 2021 -

Ertle Subaru responded

We are so happy to see this feedback! Thank you for choosing Ertle Subaru for your auto service needs. We hope that you have a great day.

Jun 29, 2021 -

GMACHARD responded

We are very impressed by the professionalism of the people working at Ertle Subaru.

June 28, 2021

Very easy process. Fair price. Would buy from here again. More

by matskis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
Report | Print
Jun 28, 2021 -

Ertle Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. We are delighted the Ertle Subaru team was able to send you home in a car that is right for you. Enjoy!

June 28, 2021

CJ took care of me & my 2014 Subaru. Kept me informed as there was a couple of unforeseen issues. But he got me out of there with my inspection, oil change, etc. More

by VIRGINIA.JERRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Chris Jackson
Report | Print
Jun 28, 2021 -

Ertle Subaru responded

We are happy to hear that CJ and the team delivered such communicative, top-notch service! Thank you for trusting Ertle Subaru with your business, we hope to welcome you back in the future.

Jun 28, 2021 -

VIRGINIA.JERRED responded

Thank you. I will be back.

June 28, 2021

Check in was quick and easy. Service people were smiling and friendly. More

by poconojack57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Chris Jackson
Report | Print
Jun 29, 2021 -

Ertle Subaru responded

We love to provide quick and friendly service to our guests, so this review is music to our ears! Thank you for the review and for doing business here at Ertle Subaru!

June 28, 2021

It was a smooth and organized visit. The staff was helpful and friendly . More

by debbiekolb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Report | Print
Jun 28, 2021 -

Ertle Subaru responded

Thank you for choosing Ertle Subaru for your service needs! We are grateful for your positive feedback, Debbie.

June 26, 2021

Joe went out of his way to help me great person More

by Profamily1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Talley 10 stars , Jon Richardson, David Castillo
Report | Print
Jun 28, 2021 -

Ertle Subaru responded

Thank you for the review! Joe is an excellent member of our team at Ertle Subaru, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

June 25, 2021

Always get good service here. Everyone is knowledgeable and friendly. Never had a bad experience at Ertle from buying/leasing a vehicle to service and everything in between. More

by patricia-disanto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ruzanski
Report | Print
Jun 27, 2021 -

Ertle Subaru responded

Thank you for your continued confidence in the Ertle Subaru service team! We are thrilled to hear we always deliver exceptional results when you visit and we hope to see you next time. Safe travels!

June 25, 2021

We are appalled with our recent experience at Ertle Subaru in East Stroudsburg. We do not recommend this establishment unless you want to be victim to fraudulent practices. More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Report | Print
Jul 09, 2021 -

Ertle Subaru responded

This feedback is extremely concerning to read. It is our goal to deliver a transparent and professional experience for our guests, and it is disappointing that this was not better reflected in your time working with us. I would appreciate the chance to speak with you so I can better understand what happened here. I will not be able to gather your contact information from this review, so in the meantime, please don't hesitate to give me a call. Thank you, Tim Kelly - Service Manager - 570-213-4050

June 25, 2021

Ty also to josh f mechanic for going the extra mile and taking care of a problem for me by reaching out to the manager Main reason I bought my car at Ertle even though Wyoming valley Subaru is 10 min fo More

by dpashinski.22@mail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson
Report | Print
Jun 25, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us this review! Josh is an exemplary member of our team at Ertle Subaru, and we will certainly let him know that you appreciate his help. We are proud that we earned your business, and we look forward to your next visit!

June 25, 2021

I love my new car and the salesman was terrific. The only problem I had was when the back of the drivers seat went backwards and wouldn’t come back up. I think that this would be something that was checked d More

by davidbell807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Jun 25, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave your feedback. While I'm pleased that you love your new car, I'm sorry to hear about the issue regarding your driver's seat. I can understand why this would be a frustrating situation and would be glad to speak with you directly to help sort this out. If you also want to contact me at your convenience, I'd like to help. Jon Altman - General Sales Manager - 570-213-4007

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