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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

April 21, 2021

The service manager, Tim, and CJ are tops at customer satisfaction. Since they came on board, I'm confident my car will be in good hands! More

by valentine.defrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Service manager, CJ service
Apr 21, 2021 -

Ertle Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that Tim and CJ earned your five stars. Drive safely, and we hope to see you again at Ertle Subaru!

April 21, 2021

I received a excellent service Chris Deleo was very helpful very patient , he took a long time to explain me the way the car function, the all buying process was very easy Very happy which my new fo More

by gifrankesc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeLeo
Apr 22, 2021 -

Ertle Subaru responded

Congratulations on your new Subaru Forester! We are thrilled that Chris was so informative and helpful during your purchase. Thank you for giving Ertle Subaru your business!

April 21, 2021

I had been a little disappointed with service in the past, but they do stick with it to make it right. They particularly came through with some significant warrantee repairs even though it was slightly More

by R.BWARNER832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tim Hammond
Apr 22, 2021 -

Ertle Subaru responded

We appreciate you allowing us another chance to assist you and are happy to hear that our team could assist with your warranty repairs. Thank you for mentioning CJ! Our team at Ertle Subaru is grateful for your feedback and we wish you safe driving.

April 20, 2021

Excellent service received from Joseph. He was polite, friendly and professional. Overall the experience was very pleasant and the atmosphere was very comfortable. It made purchasing a new vehicle less st More

by andijoco3326
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Joseph Alicea
Apr 20, 2021 -

Ertle Subaru responded

"Polite, friendly and professional" are all words we love to see. Thank you so much for coming to Ertle Subaru for your new vehicle! We are delighted to hear that Joseph could assist you and we really appreciate you trusting us with your business.

April 20, 2021

This was our first time leasing a Subaru. Our salesmen Rocky from the test drive to finalizing the deal made it a comfortable experience. Bravo! More

by NG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Rocky Castillo
Apr 21, 2021 -

Ertle Subaru responded

Thank you so much for your excellent review! We are delighted to hear that Rocky made your first Subaru leasing experience a success. Safe and happy driving from all of us here at Ertle Subaru!

April 19, 2021

Awesome experience! Chris lead a a great team that got us into the car we wanted, for a price we could afford. What a fabulous experience, necessary at this point in time! Thank you so much! More

by twangell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeLeo
Apr 19, 2021 -

Ertle Subaru responded

It's our pleasure to assist you and we truly appreciate your wonderful feedback! Thank you so much for posting about your experience working with Chris! We hope that you enjoy your new vehicle. - Ertle Subaru team

April 17, 2021

Great quality of work and friendly, professional service rep interaction! Also, I like the text msge updates allowing you to roam around inside and outside without missing any updates while your vehicle is More

by cavaluzf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 19, 2021 -

Ertle Subaru responded

Thank you so much for sharing this feedback so that others will know what it's like to be our guest at Ertle Subaru! We are glad to hear that our text message updates were helpful to you. Enjoy your week!

April 16, 2021

Joe and David gave me more care and attention in 24 hours than my previous dealer did in a month. I should have started shopping there first. Thanks guys! More

by D.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo, Joseph Alicea
Apr 16, 2021 -

Ertle Subaru responded

Thank you for the wonderful review! We are delighted to hear that Joe and David's service stood out to you. Our team at Ertle Subaru is grateful for your business and support!

April 16, 2021

I received extraordinary service from my salesman Joe and my service associate Tiffany. I was able to get all the accessories I had on my old Legacy - including a CD player. More

by Stepheh GAndley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, Joseph Alicea
Apr 16, 2021 -

Ertle Subaru responded

Thank you so much for the fantastic review! We love to hear that you were able to get into exactly the right vehicle for you. Congratulations from our Ertle Subaru team!

April 16, 2021

Everyone from the receptionist on the phone to the sales people were very polite and friendly. I got the best price and service for my new car and the whole process took much less time than we expected. More

by hannah8959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Jon Richardson, Kevin Brost, Joseph Alicea
Apr 16, 2021 -

Ertle Subaru responded

Hannah, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Ertle Subaru, and we will certainly pass along your kind words. We hope that you continue to enjoy your new car!

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