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Ertle Subaru

Stroudsburg, PA

4.7
2,589 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,589 Reviews of Ertle Subaru

April 24, 2021

Good service. Salesperson was knowledgeable. Good price. Honored the true car price without any haggling. Good selection of cars. I would definitely recommend the dealer. More

by VolvoGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kevin Brost
Apr 26, 2021 -

Ertle Subaru responded

Congratulations on your new car! We are thrilled that our team could make you such a happy customer throughout your purchase. Thank you for choosing Ertle Subaru and recommending our work!

April 23, 2021

Excellent service. I went in for a 5,000 mile service. I mentioned to Tiffany, my service rep, that I had seen a recall on the internet. She did research and spoke with the service department on the rec More

by blindyb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 23, 2021 -

Ertle Subaru responded

Thank you for visiting Ertle Subaru for your 5k service! We are happy to hear that Tiffany could assist with your recall repair as well. Safe driving this weekend and beyond!!

April 23, 2021

Joe was amazing! He was patient, honest, and straight forward with us. I've never felt that comfortable purchasing a car before! Simply the best! More

by WELZEYBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Alicea
Apr 26, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Joe took such good care of you here at Ertle Subaru, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 23, 2021

I had my aged 2008 Tribecca transmission fixed but had to go two times to get that done. It is now a few weeks later, and the transmission runs fine. Very satisfied with the service. More

by SAHAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 23, 2021 -

Ertle Subaru responded

We appreciate this feedback and are so glad to hear that your vehicle is running smoothly now. Thank you for trusting Ertle Subaru with these repairs! If any future issues arise, we will be here to help.

April 23, 2021

Excellent service! Valet service to and from with loaner drop off. They had it done and back to me in less than 4 hrs, which included about 1.25 hrs for 60 miles round trip to and from my house. The valet s More

by SR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 23, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Ertle Subaru, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

April 22, 2021

They did a fantastic job getting me the vehicle I really wanted the price was fair and they treated me and my mom wonderful glad I came here it was totally worth it More

by ricardoswaby95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, David Castillo
Apr 22, 2021 -

Ertle Subaru responded

Ricardo - Thank you so much for shopping with us at Ertle Subaru! We love to hear that you drove home in the right car at the right price. Safe travels to you and your mother!

April 22, 2021

I didn’t want to leave feedback but I keep receiving emails. The older blonde lady who I had to pay was very noticeably annoyed with me because I had a few questions More

by Pennsshar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany was nice
Apr 27, 2021 -

Ertle Subaru responded

This is a disappointing review to read. We strive for a professional and accommodating experience for all of our guests, and I will certainly share this feedback with the appropriate people to ensure we improve our process going forward. If there is anything more you would like to share with me, or if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Gus Wadsworth - General Manager - 570-213-4025

April 21, 2021

The service manager, Tim, and CJ are tops at customer satisfaction. Since they came on board, I'm confident my car will be in good hands! More

by valentine.defrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Service manager, CJ service
Apr 21, 2021 -

Ertle Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that Tim and CJ earned your five stars. Drive safely, and we hope to see you again at Ertle Subaru!

April 21, 2021

I received a excellent service Chris Deleo was very helpful very patient , he took a long time to explain me the way the car function, the all buying process was very easy Very happy which my new fo More

by gifrankesc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DeLeo
Apr 22, 2021 -

Ertle Subaru responded

Congratulations on your new Subaru Forester! We are thrilled that Chris was so informative and helpful during your purchase. Thank you for giving Ertle Subaru your business!

April 21, 2021

I had been a little disappointed with service in the past, but they do stick with it to make it right. They particularly came through with some significant warrantee repairs even though it was slightly More

by R.BWARNER832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tim Hammond
Apr 22, 2021 -

Ertle Subaru responded

We appreciate you allowing us another chance to assist you and are happy to hear that our team could assist with your warranty repairs. Thank you for mentioning CJ! Our team at Ertle Subaru is grateful for your feedback and we wish you safe driving.

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