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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

April 17, 2021

Great quality of work and friendly, professional service rep interaction! Also, I like the text msge updates allowing you to roam around inside and outside without missing any updates while your vehicle is More

by cavaluzf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 19, 2021 -

Ertle Subaru responded

Thank you so much for sharing this feedback so that others will know what it's like to be our guest at Ertle Subaru! We are glad to hear that our text message updates were helpful to you. Enjoy your week!

April 16, 2021

Joe and David gave me more care and attention in 24 hours than my previous dealer did in a month. I should have started shopping there first. Thanks guys! More

by D.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo, Joseph Alicea
Apr 16, 2021 -

Ertle Subaru responded

Thank you for the wonderful review! We are delighted to hear that Joe and David's service stood out to you. Our team at Ertle Subaru is grateful for your business and support!

April 16, 2021

I received extraordinary service from my salesman Joe and my service associate Tiffany. I was able to get all the accessories I had on my old Legacy - including a CD player. More

by Stepheh GAndley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, Joseph Alicea
Apr 16, 2021 -

Ertle Subaru responded

Thank you so much for the fantastic review! We love to hear that you were able to get into exactly the right vehicle for you. Congratulations from our Ertle Subaru team!

April 16, 2021

Everyone from the receptionist on the phone to the sales people were very polite and friendly. I got the best price and service for my new car and the whole process took much less time than we expected. More

by hannah8959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Jon Richardson, Kevin Brost, Joseph Alicea
Apr 16, 2021 -

Ertle Subaru responded

Hannah, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Ertle Subaru, and we will certainly pass along your kind words. We hope that you continue to enjoy your new car!

April 16, 2021

Excellent service all around. I've been a customer for about 15 years, since the purchase of my vehicle and the service just keeps improving Thank you! More

by relmuza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 16, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Ertle Subaru, and we will certainly let our team know that you appreciate their help. We are grateful for your longtime business, and we look forward to your next visit!

April 15, 2021

Thanks to David for going out of his way to get me onto this bike purchase. I walked in not seeing what I wanted to purchase. He kept my number down for a dual sport dirt bike but came back with something More

by Jdski1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, David Castillo
Apr 16, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is fantastic to hear that David and Jon were able to assist you and get you onto your new bike. Drive safely, and we hope to see you back at Ertle Subaru down the road!

April 15, 2021

Have my 2019 outback less than a year, I complained about tires making noise, I don't know why rotating tires is going to make it go away. More

by peteremmet42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
April 15, 2021

Since my lease started in Oct 2019 service has been great! Always very helpful and always address my concerns in a timely, professional manner. Like a relationship, sales is the honeymoon and service i More

by RobsSub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the guys in the shop! GREAT WORK!, Kathy Aimer
Apr 15, 2021 -

Ertle Subaru responded

We're so lucky to have you in the Ertle Subaru family! It's wonderful to hear that our service team has been taking such good care of you and your vehicle. Thank you for trusting us with all your repair and maintenance needs!

April 14, 2021

The dealer, specifically the sales associate , the insurance specialist and the sales manager, did everything they could to make my purchase a very pleasant experience. More

by royelkind
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Joseph Alicea
Apr 14, 2021 -

Ertle Subaru responded

Congratulations on your new car! Our goal is to provide a smooth and seamless experience for our guests and it is great to hear that we hit the mark. Thank you for choosing Ertle Subaru!

April 14, 2021

Ertle Subaru's service and sales provide outstanding service. The dealership is very responsive and efficient as well as friendly. It's actually an enjoyable experience! More

by deirdredurrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 14, 2021 -

Ertle Subaru responded

We really appreciate you taking the time to share your thoughtful feedback! Thank you for choosing Ertle Subaru, it means a lot to hear that you are a happy customer. See you next time!

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