Back

Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

Directions

By Type

2,582 Reviews of Ertle Subaru

April 26, 2021

Very nice excellent service Juan Bodden . I am very happy to gets new Ertle subaru crostrek 2021 and very excited me my dream it’s completed I love Subaru More

by piusmondol30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
Apr 26, 2021 -

Ertle Subaru responded

We couldn't be happier to see that you're loving your beautiful new 2021 Subaru Crosstrek! It was a pleasure doing business with you and we'll be sure to let Juan know you appreciated all of his assistance. A big thanks from all of us here at Ertle Subaru!

April 26, 2021

The whole experience was well worth the ride up from the Lehigh valley. We were happy with the car the price and the people. Special shout out to Ashley for all the texting back and forth. Thank you More

by Jwilli3602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Ashley Ortiz
Apr 26, 2021 -

Ertle Subaru responded

Thank you so much for making the trip to see us at Ertle Subaru! We are thrilled to hear that Ashley provided communicative service and helped you drive home as happy customers. Enjoy your week!

April 24, 2021

I found my dream car in a rare color on Easter night in April 2020 on-line at Ertle Subaru. In the midst of the onset of all the Covid shutdowns, the staff responded immediately to my desire to buy a 2017 More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Graver, Diana Leibold, Jason Meno-Starner, David Castillo
Apr 26, 2021 -

Ertle Subaru responded

Dave - Thank you for taking the time to share your experience! We appreciate your support and are happy to hear that you had such as successful purchase experience working with Jason and the Ertle Subaru team. Drive safely in your 2017 Chevrolet Corvette Grandsport Couple, and congratulations! We are wishing you a happy retirement and many happy miles down the road!

Apr 26, 2021 -

Dave responded

Thanks so much!

April 24, 2021

Good service. Salesperson was knowledgeable. Good price. Honored the true car price without any haggling. Good selection of cars. I would definitely recommend the dealer. More

by VolvoGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kevin Brost
Apr 26, 2021 -

Ertle Subaru responded

Congratulations on your new car! We are thrilled that our team could make you such a happy customer throughout your purchase. Thank you for choosing Ertle Subaru and recommending our work!

April 23, 2021

I had my aged 2008 Tribecca transmission fixed but had to go two times to get that done. It is now a few weeks later, and the transmission runs fine. Very satisfied with the service. More

by SAHAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 23, 2021 -

Ertle Subaru responded

We appreciate this feedback and are so glad to hear that your vehicle is running smoothly now. Thank you for trusting Ertle Subaru with these repairs! If any future issues arise, we will be here to help.

April 23, 2021

Excellent service! Valet service to and from with loaner drop off. They had it done and back to me in less than 4 hrs, which included about 1.25 hrs for 60 miles round trip to and from my house. The valet s More

by SR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 23, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Ertle Subaru, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

April 23, 2021

Excellent service. I went in for a 5,000 mile service. I mentioned to Tiffany, my service rep, that I had seen a recall on the internet. She did research and spoke with the service department on the rec More

by blindyb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 23, 2021 -

Ertle Subaru responded

Thank you for visiting Ertle Subaru for your 5k service! We are happy to hear that Tiffany could assist with your recall repair as well. Safe driving this weekend and beyond!!

April 23, 2021

Joe was amazing! He was patient, honest, and straight forward with us. I've never felt that comfortable purchasing a car before! Simply the best! More

by WELZEYBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Alicea
Apr 26, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Joe took such good care of you here at Ertle Subaru, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 22, 2021

They did a fantastic job getting me the vehicle I really wanted the price was fair and they treated me and my mom wonderful glad I came here it was totally worth it More

by ricardoswaby95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, David Castillo
Apr 22, 2021 -

Ertle Subaru responded

Ricardo - Thank you so much for shopping with us at Ertle Subaru! We love to hear that you drove home in the right car at the right price. Safe travels to you and your mother!

April 22, 2021

I didn’t want to leave feedback but I keep receiving emails. The older blonde lady who I had to pay was very noticeably annoyed with me because I had a few questions More

by Pennsshar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany was nice
Apr 27, 2021 -

Ertle Subaru responded

This is a disappointing review to read. We strive for a professional and accommodating experience for all of our guests, and I will certainly share this feedback with the appropriate people to ensure we improve our process going forward. If there is anything more you would like to share with me, or if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Gus Wadsworth - General Manager - 570-213-4025

...
171
...