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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

April 13, 2021

the workers in the shop were the slowest works I ever saw. he spent more time on the c ell phone and talking to anyone and everyone he did working. More

by joeboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Apr 15, 2021 -

Ertle Subaru responded

This is a disappointing review to read. We strive for a professional and accommodating experience for all of our guests, and I will certainly share this feedback with the appropriate people to ensure we improve our process going forward. If there is anything more you would like to share with me, or if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Gus Wadsworth - General Manager - 570-213-4025

April 12, 2021

This was our second Subaru from Ertle. Both buying experiences were excellent. The Ertle team is thorough and they answered all of questions both about the vehicle and the buying process. More

by kristen.moll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kevin Brost
Apr 12, 2021 -

Ertle Subaru responded

Kristen - Thank you for the great review! We appreciate your repeat business and are happy to hear that you had such a successful experience working with the Ertle Subaru team. Drive safely in your new vehicle, and we hope to see you again down the road!

April 12, 2021

Absolute excellence provided by Joseph Alicea of the sales department. He was very patient while my uncertainty got the better of me. But he managed to quell my fears and get me exactly what I was looki More

by papontejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Alicea
Apr 13, 2021 -

Ertle Subaru responded

Thank you for leaving us a review! We're glad to hear that Joseph took care of you during your visit to Ertle Subaru!

Apr 13, 2021 -

papontejr responded

You are very welcome. Ertle has my trust and I will be back.

April 07, 2021

David is a joy to be around! He made my buying experience absolutely amazing! He was very informative and precise. This was my first time buying a car myself, and he made it an easy and entertaining experien More

by cbase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
Apr 08, 2021 -

Ertle Subaru responded

Congratulations on your new car! We are thrilled to read your glowing feedback about David and we will let him know how much his work is appreciated. Thank you for giving Ertle Subaru your business!

April 07, 2021

Had a great experience on Monday the 5th. Purchased a new Kawasaki motorcycle and they made the process very simple and hassle-free. I’d especially like to thank David Castillo for all his help and for doing More

by BrianAnderson70
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, David Castillo
Apr 07, 2021 -

Ertle Subaru responded

Thank you for the great review, Brian! We appreciate your confidence in David and Johnny and are thrilled to hear that you had such a successful purchase experience working with them. Drive safely in your new Kawasaki motorcycle, and congratulations! We hope to see you back at Ertle Subaru down the road!

April 07, 2021

I am extremely upset with what happened with buying my car. At first everything seemed perfectly fine, however, apparently the bank for my loan needed more info which was not told to me so I drove off the More

by KAYMHAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Lombardi, Anthony Rizzo
Apr 15, 2021 -

Ertle Subaru responded

We strive for accommodating and transparent service here, and I'm a bit disappointed to see this review. I would be more than willing to speak with you directly about your experience and ensure that we clear up any confusion. Unfortunately, I am unable to find your contact information without a name. Would you consider giving me a call? Thank you, Jon Altman - General Sales Manager - 570-213-4007

April 06, 2021

I walked in to the dealership on Monday to get an oil change and to replace my wipers. I was quickly given an appointment and waited in the waiting room. I waited about an hour and a half. I was spoken More

by CORY1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She sat at the first station
Apr 07, 2021 -

Ertle Subaru responded

Cory - Thank you so much for sharing this feedback about your recent visit with us at Ertle Subaru. We are delighted to hear that you received communicative service and appreciate you commending our team. Hope to see you next time!

April 06, 2021

We were very pleased with the service and care provided to us. I have been looking for a new Subie and Ertle had just the right car for me. Thank you. More

by sjanrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Jason Cullen
Apr 06, 2021 -

Ertle Subaru responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with the Ertle Subaru team. Drive safely in your new vehicle, and we hope to see you again down the road!

April 06, 2021

We have never had such a pleasant, easy car buying experience! Our salesman was entertaining and made it a fun experience. 2 thumbs up! Thank you!! More

by petunia0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kevin Brost, Ashley Ortiz, Shaun Werle
Apr 06, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you had such a successful experience working with the Ertle Subaru team. Drive safely in your new vehicle, and we hope to see you again down the road!

April 02, 2021

This dealership definitely worked with me on a deal that was right for me, and I am likely to return! They were super friendly and helpful. I love my new 2021 Outback! More

by aalowe80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Shaun Werle
Apr 05, 2021 -

Ertle Subaru responded

We are delighted to hear that you are loving your new 2021 Subaru Outback! Thank you for giving Ertle Subaru your business, we look forward to working with you again down the road.

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