Ertle Subaru

The morning I called with an issue, they gave me an appointment that afternoon. They were willing to make things right and they did! I dealt with Tiffany Entler, who was professional and knowledgeable. appointment that afternoon. They were willing to make things right and they did! I dealt with Tiffany Entler, who was professional and knowledgeable. Lovely young woman. I was disappointed the problem happened, however, Ertle stood by the mistake and made it right. I applaud them for that. I would recommend Ertle Subaru. Thank you. More

So to start off I came in Wednesday and they were a pose to add the under side skirt sti and rear quarter and fix the fuse for the 12v under the radio . But they didn’t add the under side skirt sti or the r to add the under side skirt sti and rear quarter and fix the fuse for the 12v under the radio . But they didn’t add the under side skirt sti or the rear quarter was told that they said it was already added but it wasn’t. So I had to make another appointment and another trip for Friday to come up to get it done. All should have been done on the first appointment which was Wednesday. More

Rocky Castillo was professional and transparent which seal the deal for my purchase. The delivery process was wonderful. I would recommend Ertle overall. Thank You seal the deal for my purchase. The delivery process was wonderful. I would recommend Ertle overall. Thank You More

Kathy was extraordinary! She kept us fully informed of the progress securing and installing new transmission in our 2019 Legacy. I have always been pleased with Ertle service. First class Dealer. the progress securing and installing new transmission in our 2019 Legacy. I have always been pleased with Ertle service. First class Dealer. More

Our facility purchased a new Forester recently from Ertle Subaru. Our salesperson, Juan Bodden, was extremely patient and understanding with the lengthy approval process on our end. Now we have a brand Ertle Subaru. Our salesperson, Juan Bodden, was extremely patient and understanding with the lengthy approval process on our end. Now we have a brand new Subaru to transport patients to and from the facility! Buddy Armstrong Pocono Mountain Recovery Center Henryville, PA More

Fast, efficient, and considerate service.I ordered the Fast, efficient, and considerate service. I ordered the car kine, set an appointment to come in the pick up, and was out the door in about an hour. Fast, efficient, and considerate service. I ordered the car kine, set an appointment to come in the pick up, and was out the door in about an hour. I've spent 3, 4, 5 hours at dealerships in the past, Ertle and Juan were a treat. More

I already sent a review two weeks ago but I only gave you a star at all because I got my cat back in one piece. a star at all because I got my cat back in one piece. More

Very professional & polite, very efficient. My car was gave back beat & clean. I got a factory-installed air bag recall, the car was done in one day, a loaner car was provided which is a big plus. gave back beat & clean. I got a factory-installed air bag recall, the car was done in one day, a loaner car was provided which is a big plus. More

I was told it would take about an hour to update the ccm. I was there 2&half hours. Kathy Aimer was great on checking on what was taking so long. I went outside to get some air and there sat my car r ccm. I was there 2&half hours. Kathy Aimer was great on checking on what was taking so long. I went outside to get some air and there sat my car running in the parking lot with nobody round, I told Kathy and she went to find out what was going on. low and behold my car was done. I will never wait for service again. More

The transmission and front suspension work was done correctly. Tiffany kept me updated on progress. Any other questions were answered quickly. I am pleased with the service. correctly. Tiffany kept me updated on progress. Any other questions were answered quickly. I am pleased with the service. More