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Ertle Subaru

Stroudsburg, PA

4.7
2,590 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,590 Reviews of Ertle Subaru

February 08, 2021

Outback worked great during two trips to South Carolina..came back to receive free first oil change. Scheduling was easy and car was taken care of efficiently and expediently. Staff was helpful More

by rhinton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Feb 09, 2021 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that you are enjoying your Subaru Outback, and it was certainly our pleasure to assist with the oil change here at Ertle Subaru. We look forward to your next visit!

February 06, 2021

Great sales experience, no pressure. From sales to financing, 2 thumbs up. 👍 didn’t intend on buying another car when I brought my Impreza in for service but after talking to Juan while I was waiting More

by finster87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Dave Goncalves, Kathy Aimer, Jim Ertle
Feb 08, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Ertle Subaru, and we will be sure to let Juan know that you appreciate his help. We hope that you continue to enjoy your new Subaru WRX!

February 06, 2021

The service was wonderful. Juan met all of our needs. We are completely over the hill with our crosstrek. We will definitely recommend this location to others. More

by vianneyacevedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Dave Goncalves
Feb 08, 2021 -

Ertle Subaru responded

Thank you for posting about your 5-star experience with Juan. On behalf of all of us at Ertle Subaru, we wish you safe travels in your Subaru Crosstrek!

February 05, 2021

Service was very good. They noticed my inspection was due soon and asked if I would like them to do it, saving me another trip to the dealership. Only got three stars because it took 45 minutes to begi More

by madl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Feb 05, 2021 -

Ertle Subaru responded

Thank you for trusting us with your vehicle. I apologize for the delay and appreciate you taking the time to share this feedback. I hope you consider allowing us another chance to deliver a five-star experience. Safe driving, Chris Moscaritolo - Service Manager - 570-213-4021

February 04, 2021

Everyone we came in contact with at Ertle Subaru was professional, knowledgeable, and really seemed to care about meeting our needs. They work like a team. We especially liked dealing with Jason Cull More

by Lyn G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cullen
Feb 04, 2021 -

Ertle Subaru responded

Lyn - Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you had such a successful experience working with Jason and the Ertle Subaru team. Drive safely in your new vehicle, and enjoy it! We hope to see you back for your first oil change!

February 03, 2021

Took a long time 9 days for tires/oil, was vacuumed and commutation was good. A bit expensive, but overall a good experience but had to pay! More

by BUCKSTRUNK59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe from service , Kathy Aimer, James Angley
Feb 03, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us this review and feedback! It was our pleasure to assist you here, and we will be sure to share your comments with our team to ensure we improve our efficiency going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Chris Moscaritolo - Service Manager - 570-213-4021

February 03, 2021

Excellent dealership, our 5th car with Ertle and we couldn’t be happier. Excellent deals and inventory and willingness to work with you ☺️ Easy purchase process. We are always treated extremely fairl More

by Beatac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Jim Ertle
Feb 04, 2021 -

Ertle Subaru responded

We're so lucky to have you in the Ertle Subaru family! It was our pleasure to make your latest car-buying experience just as seamless and rewarding as you've come to expect. Congratulations on your new vehicle - we look forward to seeing you down the road!

Feb 04, 2021 -

Beatac responded

Thank you so much 💕💕 everyone there really makes people who walk in your doors feel special ✨

February 01, 2021

this is my second time getting a car from Ertle Subaru. Everyone I encountered at this dealership were professional, courteous and friendly. Their willingness to make the process as smooth as possible is c More

by DEEKYPB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Kevin Brost, Joseph Alicea
Feb 01, 2021 -

Ertle Subaru responded

Thank you so much for coming back to Ertle Subaru! We are very glad to hear that you received professional service from our team and drove home a happy customer. Safe travels and we hope to see you again down the road!

February 01, 2021

Zach was great. He was extremely friendly, knowledgeable and courteous throughout the entire process. He made sure all our questions were answered and helped with setting up the jeep with my devices. There More

by Drbrettdc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Naughton, Denny Castellaneta
Feb 02, 2021 -

Ertle Subaru responded

Thank you for this excellent review! We pride ourselves on delivering a seamless and pressure-free purchase experience, and it is wonderful to hear that this was reflected in your time working with Zach and Denny. Congratulations on your new Jeep, and drive safely! We appreciate your business and hope to see you back at Ertle Subaru next time!

Feb 02, 2021 -

Drbrettdc1 responded

Dang autocorrect.....Denny not Danny.

January 28, 2021

The Ertle staff professionally dealt with every unexpected issue that occurred transitioning my former lease towards my new one. I am grateful that customer satisfaction is paramount at all Subaru More

by mpivetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Ramirez, Dave Goncalves, Kevin Brost, Joseph Alicea
Jan 29, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Ertle Subaru, and we are so glad you had a good experience working with our team. We hope that you continue to enjoy your new ride!

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