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Ertle Subaru

Stroudsburg, PA

4.7
2,590 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,590 Reviews of Ertle Subaru

January 27, 2021

Mr.Shaun Werle was very professional and knowledgeable. I will highly recommend to friends and family. Mr.Werle.was also very outgoing and made everything run smoothly. More

by chimelisedgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Werle, Kevin Brost
Jan 27, 2021 -

Ertle Subaru responded

We're so proud to have earned your endorsement! It's great to hear that Shaun delivered such a seamless, friendly experience. Thank you for trusting Ertle Subaru with your business!

January 26, 2021

A fine car from a fine dealership. Well run operation with an efficient caring staff. I had an issue with my car that was handled above and beyond my expectations with the cooperation of Subaru of Amer More

by Lydiaandjohn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Zach Naughton
Jan 26, 2021 -

Ertle Subaru responded

We couldn't have asked for better feedback! It was our pleasure to be of assistance, and we're so glad your issue got resolved. Thank you for your confidence in Ertle Subaru!

January 25, 2021

First car I've purchased myself, and the third Subaru my family has bought from Ertle. Working with Meghan and Dave (finance) was extremely painless. More

by jyiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle
Jan 25, 2021 -

Ertle Subaru responded

We're proud to have been a part of your car buying experience and we appreciate you taking the time to leave this review. Meghan and Dave are great to work with and we're glad that came through to you. Thanks for shopping at Ertle Subaru and drive safely!

January 25, 2021

JR was terrific. He was personable and knowledgeable. We received a fair payment for our trade-in and were able to purchase exactly the car we wanted. Highly recommend. More

by acarl5438
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Richardson
Jan 25, 2021 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Ertle Subaru, and we will be sure to let JR know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

January 24, 2021

Took a little bit longer than i had expected to get the car that i wanted because of my color preference but otherwise everything was good More

by masonvanderginst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kevin Brost
Jan 25, 2021 -

Ertle Subaru responded

We appreciate your patience throughout this process and are glad to hear that you were able to drive home from Ertle Subaru in the right vehicle for you. Thank you so much for your business!

January 21, 2021

Very easy and simple. Was able to get approved. Everyone was nice and covid safety was top 110%. Also very nice offer that I could have been picked up if I couldn’t get to get my new car. Thanks! More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Joseph Alicea
Jan 21, 2021 -

Ertle Subaru responded

We really appreciate the positive feedback, Jonathan! It was our pleasure to make your buying experience safe and straightforward. Thank you for choosing Ertle Subaru, and congratulations on your new car!

January 21, 2021

It is outrageous and ridiculous to keep a customers car for two days don’t even put it in the shop I don’t even call the customer to let them know that the car never made it in shop so Subaru now had to ke More

by DMARTIN62590
Customer Service
Recommend Dealer
No
Employees Worked With
James Angley
Jan 22, 2021 -

Ertle Subaru responded

I am sorry to hear about your experience here, we are a growing service facility and extremely busy occasionally we get behind on schedule. When this happens you should definitely be contacted and for that I am truly sorry. We are also down two technicians at the moment which put us behind a little more. I see you have another vehicle here now, I will make sure this is done today! If there is anything I can help with please contact me. James Angley Service Director (570)213-4050

January 20, 2021

Chris Moscaritolo has been one of the best service member at Ertle. He's taken care of all the problems I had with my Outback . Not once have I had any issues with his service and he's always gone th More

by hankaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moscaritolo
Jan 20, 2021 -

Ertle Subaru responded

Thank you for this wonderful review! We value customer feedback, and it is great to hear that Chirs delivered such a successful service experience. We appreciate your business and are wishing you safe travels in your Subaru Outback! - The Ertle Subaru team

Jan 20, 2021 -

Ertle Subaru responded

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January 20, 2021

All staff and departments are always very friendly attentive, courteous and professional. Facility is always clean and has a good flow to see products and services available. More

by bhart30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Ramirez, Juan Bodden, Kathy Aimer, Kevin Brost
Jan 20, 2021 -

Ertle Subaru responded

Hello! We truly appreciate you posting this awesome review about our dealership and our Ertle Subaru team. It is our goal to provide an exceptional and seamless experience for all of our customers. We are grateful to have you as a customer. Take care.

January 18, 2021

Awesome experience. Found what I wanted online; did the credit app online along with additional information needed. Got a call from Zach saying I was approved, he walked me through the numbers and I went a More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Naughton
Jan 18, 2021 -

Ertle Subaru responded

We couldn't have asked for better feedback, Tim! It's great to hear that your buying experience with Zach was so seamless and stress-free. Thank you for choosing Ertle Subaru, and congratulations on your new car!

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