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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

January 24, 2021

Took a little bit longer than i had expected to get the car that i wanted because of my color preference but otherwise everything was good More

by masonvanderginst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kevin Brost
Jan 25, 2021 -

Ertle Subaru responded

We appreciate your patience throughout this process and are glad to hear that you were able to drive home from Ertle Subaru in the right vehicle for you. Thank you so much for your business!

January 21, 2021

Very easy and simple. Was able to get approved. Everyone was nice and covid safety was top 110%. Also very nice offer that I could have been picked up if I couldn’t get to get my new car. Thanks! More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Joseph Alicea
Jan 21, 2021 -

Ertle Subaru responded

We really appreciate the positive feedback, Jonathan! It was our pleasure to make your buying experience safe and straightforward. Thank you for choosing Ertle Subaru, and congratulations on your new car!

January 21, 2021

It is outrageous and ridiculous to keep a customers car for two days don’t even put it in the shop I don’t even call the customer to let them know that the car never made it in shop so Subaru now had to ke More

by DMARTIN62590
Customer Service
Recommend Dealer
No
Employees Worked With
James Angley
Jan 22, 2021 -

Ertle Subaru responded

I am sorry to hear about your experience here, we are a growing service facility and extremely busy occasionally we get behind on schedule. When this happens you should definitely be contacted and for that I am truly sorry. We are also down two technicians at the moment which put us behind a little more. I see you have another vehicle here now, I will make sure this is done today! If there is anything I can help with please contact me. James Angley Service Director (570)213-4050

January 20, 2021

Chris Moscaritolo has been one of the best service member at Ertle. He's taken care of all the problems I had with my Outback . Not once have I had any issues with his service and he's always gone th More

by hankaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moscaritolo
Jan 20, 2021 -

Ertle Subaru responded

Thank you for this wonderful review! We value customer feedback, and it is great to hear that Chirs delivered such a successful service experience. We appreciate your business and are wishing you safe travels in your Subaru Outback! - The Ertle Subaru team

Jan 20, 2021 -

Ertle Subaru responded

.

January 20, 2021

All staff and departments are always very friendly attentive, courteous and professional. Facility is always clean and has a good flow to see products and services available. More

by bhart30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Ramirez, Juan Bodden, Kathy Aimer, Kevin Brost
Jan 20, 2021 -

Ertle Subaru responded

Hello! We truly appreciate you posting this awesome review about our dealership and our Ertle Subaru team. It is our goal to provide an exceptional and seamless experience for all of our customers. We are grateful to have you as a customer. Take care.

January 18, 2021

Awesome experience. Found what I wanted online; did the credit app online along with additional information needed. Got a call from Zach saying I was approved, he walked me through the numbers and I went a More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Naughton
Jan 18, 2021 -

Ertle Subaru responded

We couldn't have asked for better feedback, Tim! It's great to hear that your buying experience with Zach was so seamless and stress-free. Thank you for choosing Ertle Subaru, and congratulations on your new car!

January 14, 2021

I have 5 drivers in my family and we all drive an Ertle Subaru. Jim and his staff have always been the best and easiest group to work with. No hassle and always have the best bottom line for any deal. I More

by George Hupfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kathy Aimer, Lauren Bradford, Jim Ertle
Jan 14, 2021 -

Ertle Subaru responded

George - Thank you for the review! It is our goal to deliver a seamless experience at Ertle Subaru, and it is fantastic to hear that this has been reflected in your time working with Jim and the team. We are wishing you and your family safe travels and are looking forward to seeing you again down the road!

January 12, 2021

What a wonderful experience! The staff was incredibly knowledgeable and were kind enough to explain everything from the buying process, the loan process, and the delivery process! They held the car for m More

by lengelmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene, Dave Goncalves, Lauren Bradford, Jon Richardson
Jan 13, 2021 -

Ertle Subaru responded

We truly appreciate you posting a review about your recent car-buying experience working with our Ertle Subaru team. It's wonderful to hear that the purchasing process went smoothly and that you're satisfied with your new vehicle. Thank you for saying that JR, Dave, Lauren, and Eugene went "above and beyond!" We are grateful to have you as a customer.

January 12, 2021

Joseph Alicea was really friendly & helpful from start to finish, & at the end he went over all the car features with me would recommend this dealership More

by Robringhoff24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Kathy Aimer, James Angley, Jim Ertle, Jen Joyce, Nicole Calicchio, Joseph Alicea
Jan 12, 2021 -

Ertle Subaru responded

Thank you for leaving us this awesome review! We are grateful for you choosing Ertle Subaru for your new vehicle! We love to hear that you Joe provided you with a positive purchasing experience. Safe travels in your new ride! If you have any future questions regarding your new vehicle please don't hesitate to reach out.

January 12, 2021

This is the second Subaru that we have bought from Ertle. Friendly service, a large inventory, and low keyed sales people. I highly recommend Ertle to everyone looking for a new car. More

by vdelhery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle
Jan 12, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the team. Drive safely in your new vehicle and congratulations! We hope to see you again at Ertle Subaru!

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