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Ertle Subaru

Stroudsburg, PA

4.7
2,584 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,584 Reviews of Ertle Subaru

January 05, 2021

They got me in and out as quick as possible as well as heard my concerns, diagnosed the problem and fixed it right on the spot. More

by harryhull43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jan 05, 2021 -

Ertle Subaru responded

Harry - Thank you for the review! We strive to deliver efficient service, and it is fantastic to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Ertle Subaru down the road!

January 04, 2021

Very professional and friedly staff.i would recommend ertle Subaru to All my friends and family. Ertle Subaru has hassle free. Service. I will probably buy my next car from them. More

by lisa.racavich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 04, 2021 -

Ertle Subaru responded

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Jan 04, 2021 -

Ertle Subaru responded

Lisa- Thank you for taking the time to leave us this review. Customer feedback is important to us and we appreciate you posting about your recent visit. We are thrilled to hear you had a positive purchasing experience. Here at Ertle Subaru, we take pride in offering excellent service and we are happy to hear that came through for you. We look forward to working with you again in the future. Safe travels & Happy New Year!

January 01, 2021

Ertle Subaru took care really good care of me. Not only did they help me with the trade in but helped me pick a car I both wanted and needed based on my requirements. More

by iamerror42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Werle
Jan 04, 2021 -

Ertle Subaru responded

We appreciate you taking the time to leave us this kind review. We are happy to hear about your positive experience with us. It is our goal at Ertle Subaru to have all of our customers leave our establishment feeling satisfied. Safe travels in your new vehicle, and Happy New Year!

December 31, 2020

Always pleased with Ertle Subaru service department, easy to schedule appointments,polite and helpful. Work is done in timely manner and professional. We will continue to visit Ertle for our car repairs and More

by CURRYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jan 04, 2021 -

Ertle Subaru responded

It means a lot to know that you can depend on our Service Department to take excellent care of you and your vehicle. Thank you so much for choosing Ertle Subaru! We look forward to your next visit with us.

December 30, 2020

I had my Subaru inspected and a few other things done. Very good experience except I wish they had provided a complimentary car wash. Other than that it was a great experience. More

by LITTLEMISSPOTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Dec 30, 2020 -

Ertle Subaru responded

Thank you very much for trusting us with your vehicle! Customer feedback is important to us and we appreciate you posting about your recent visit. We will keep your review in mind moving forward.

December 30, 2020

Got to the point and made a fair deal quickly. No going back and forth or games like other dealers. Thank you so very much!! More

by tristyneidig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Joseph Alicea
Dec 31, 2020 -

Ertle Subaru responded

It was our pleasure to make your purchase experience, honest and straightforward. Thank you for trusting Ertle Subaru with your business and leaving such a positive review. Congratulations on your new car!

December 28, 2020

Jason was so knowledgeable and professional. He made it so I was not stressed throughout the whole process. He is awesome. Best dealership in area More

by stevens12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cullen
Dec 29, 2020 -

Ertle Subaru responded

Thank you for the review! We couldn't be happier to hear that Jason took such good care of you here at Ertle Subaru, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

December 27, 2020

Vehicle was returned to the dealer for recall of coil springs in the rear. Upon inspection of work after the vehicle was returned to us I noticed a leaking strut in the rear area where the springs were r More

by CYRUST24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Dec 29, 2020 -

Ertle Subaru responded

I'm disappointed you weren't satisfied with your visit. We pride ourselves on our thorough service so we sincerely apologize that you did not have a more positive experience with us. I would like to make sure that your concerns are properly addressed, but I won't be able to find your contact information from this review. If you are willing, please reach out to me when you have a free moment so that we can discuss this together. Thank you, Chris Moscaritolo - Service Manager - 570-213-4021

December 25, 2020

From making an appointment on the phone for service to From making an appointment on the phone for service to getting service done everybody was courteous and friendly I was right in and out no waiting a More

by TINAMACK65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cj the mechanic, Kathy Aimer, Johnny Lombardi
Dec 25, 2020 -

Ertle Subaru responded

Hi Tina - It's wonderful to hear that your recent visit with us at Ertle Subaru went smoothly and quickly. Thank you for rating us five stars! We hope that you have a great weekend.

December 22, 2020

Staff was friendly and helpful. They assisted me in making sure that I could get out there in one day. Jason Cullen was extremely helpful More

by ericfoti3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cullen, Jason, Lauren Bradford
Dec 22, 2020 -

Ertle Subaru responded

Eric - We are delighted to hear that Jason helped you drive home from Ertle Subaru in a new vehicle the same day. Thank you so much for posting a great review! We hope to see you again for your first oil change.

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