Ertle Subaru

Thank you Juan for the excellent experience at Ertle Subaru. I LOVE my new crosstrek. Juan was very helpful in getting me exactly what I wanted and went out of his way to male sure I was satisfied. I w Subaru. I LOVE my new crosstrek. Juan was very helpful in getting me exactly what I wanted and went out of his way to male sure I was satisfied. I will definitely recommend you too all my friends and family. I also would like to think Kim for taking the time to explain all the functions in my new car. Thank you Ertle Subaru!! More

I bought my 2018 Subaru Outback from Ertle and brought my step daughter for a 2020 legacy and now to the third car 2021 Ascent. I was back to Ertle because of the great service department, thanks to Chris an step daughter for a 2020 legacy and now to the third car 2021 Ascent. I was back to Ertle because of the great service department, thanks to Chris and others. I went in briefly to look at the Ascent, I did not have much time to negotiate my purchase and trading of my 2018 outback. I was lucky to meet Juan (sales Person). He had someone inspect my trade-in and I had to leave. Juan was very communicative, polite and extremely helpful. I had 2 issues that Juan helped me to rectify. 1. We agreed on the price and the loan for 60 months at X00.00 per month, when I sign the paper I found out the monthly was X00.81 I did not realize that till I got home. It was not the 46.80 (0.81x60) (that was refunded) that bothered me, but just not honoring what we agreed upon. 2. One of the cross bars was damaged by the installer and was replaced (Thanks Chris) The bottom line is that Juan helped me before, during and after the sale, the great service department and not to forget the owner’s guidance to his employees (just need to improve the financial department). It is 5 stars. More

Best service department we have ever dealt with. We have worked with CJ on couple occasions and he is one most friendliest, knowledgeable, and accommodating Reps we have ever dealt with.. Goes the extra mil worked with CJ on couple occasions and he is one most friendliest, knowledgeable, and accommodating Reps we have ever dealt with.. Goes the extra mile, and highly recommended. More

Ertle Subaru is great.. Their staff is very friendly and knowledgeable.The waiting area is very comfortable and the snacks and water are definitely a plus.. knowledgeable.The waiting area is very comfortable and the snacks and water are definitely a plus.. More

Had a great experience. New what I was looking for and they were efficient at delivering it to me. Not much back and forth between sales and manager.. they were efficient at delivering it to me. Not much back and forth between sales and manager.. More

service is helpful and friendly. Keeps me updated on progress of service. This is my second Subaru vehicle from Ertle Subaru. Jim Ertle is super nice guy. progress of service. This is my second Subaru vehicle from Ertle Subaru. Jim Ertle is super nice guy. More

Overall service was good. CJ kept me updated with everything that was going on with my car. The oil change was overlooked & rectified immediately. Great job everything that was going on with my car. The oil change was overlooked & rectified immediately. Great job More

Excellent service department. Routine maintenance and state inspection.. Key pods needed a new batteries and were able to accommodate The work was completed in an appropriate time frame. state inspection.. Key pods needed a new batteries and were able to accommodate The work was completed in an appropriate time frame. More

We were referred by a friend and it was a pleasure doing business with Ertle Subaru. Everything went smoothly from the time we walked in to the short time we were driving away with our new Outback. Our S business with Ertle Subaru. Everything went smoothly from the time we walked in to the short time we were driving away with our new Outback. Our Salesperson, Juan Bodden, went above and beyond with this transaction ensuring we had everything we needed in our new car. After talking to friends that have Subaru's we found that several had one or more they purchased from Ertle Subaru and they had a positive experience as well. For us doing business locally with one that is family owned was also very important to us. More

Purchased Subaru Ascent 2020 a few months ago. Exceptional customer service from initial phone call through my second service. Worked with Jason as my initial contact, a true asset in my opinion, Exceptional customer service from initial phone call through my second service. Worked with Jason as my initial contact, a true asset in my opinion, Jon in sales, amazing young man, and CJ at the front desk, but quite honestly from sales, to finance to service appointments great experience thus far! You know interestingly enough a few individuals suggested to use a different dealer because of customer service complaints but I have not seen anything to complain about. Keep up the great work! More