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Ertle Subaru

Stroudsburg, PA

4.7
2,584 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,584 Reviews of Ertle Subaru

November 06, 2020

My experience was awful service for just an oil change and annual inspection this service took two days. Both days I made 730am appointments thinking I would get my car back early afternoon the latest an More

by JAVIER.BETTY1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Nov 10, 2020 -

Ertle Subaru responded

JAVIER.BETTY1993 we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our Service Director, James Angley, at (570) 421-4050 so that we may ensure your experiences with our dealership are more pleasant moving forward.

November 04, 2020

Awesome experience from sales and service teams. Megan in sales got us the payments we wanted for the car we wanted. Pick up was easy. More

by cap120666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kathy Aimer, James Angley
Nov 04, 2020 -

Ertle Subaru responded

Thank you for the awesome review, and for giving our team and Megan such a high star rating! We are happy to hear you enjoyed your experience with us. If you have any additional questions regarding your new vehicle please don't hesitate to give us a call at 570-421-4140. Take care!

November 04, 2020

Easy to schedule service online. Great to have the ability to wait for vehicle inside the showroom. All work completed correctly to my satisfaction. Friendly and helpful service advisor. More

by DENNISM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Nov 04, 2020 -

Ertle Subaru responded

Thank you for taking the time to review us, Dennis! It is great to hear that you are so confident in the Ertle Subaru team. We appreciate your business and are wishing you many safe and happy miles down the road!

November 03, 2020

The Ertle team is one of the best I've ever dealt with. They are professional, courteous, and do a great job! I have been buying new cars since 1977 and Ertle is a great choice for purchasing and or se More

by mjr9656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Graver (five stars), Dave Goncalves, Kathy Aimer, James Angley, Lauren Bradford, Jim Ertle, Johnny Lombardi
Nov 03, 2020 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! It means a lot to hear you say that our team at Ertle Subaru is one of the best you've ever dealt with, and we will certainly pass along your kind words. We look forward to your next visit!

November 02, 2020

From my initial contact to final sale, your staff was super friendly and helpful. Particularly, J.R.! He walked me through the process step by step. More

by whunt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Smith, Jon Richardson, Jason Meno-Starner, Kevin Brost
Nov 02, 2020 -

Ertle Subaru responded

Thank you for the high star rating and review! We are very happy to hear that our team provided you with a positive experience. We appreciate your business and hope to work with you again in the future. If you have any questions regarding your new purchase please don't hesitate to give us a call us at 570-421-4140.

Nov 02, 2020 -

Ertle Subaru responded

:)

November 02, 2020

Seems to me that the service Dept has been re vamped to Seems to me that the service Dept has been re vamped to the point of perfection. I was treated like family. Great people. Outstanding work More

by ARENTA210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Angley, Johnny Lombardi
Nov 03, 2020 -

Ertle Subaru responded

What a fantastic review! We truly appreciate this feedback and are so glad to know that you're satisfied with our service. Thank you for being a great Ertle Subaru customer.

November 02, 2020

Thank you for a great customer experience during an oil change. I was a walk in and told I would need to wait. I waited but it wasn’t as long as I had anticipated. Thank you Luis More

by l.santiago1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Nov 03, 2020 -

Ertle Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Ertle Subaru, and we look forward to your next oil change!

November 01, 2020

Best car buying experience ive had. Kevin was an absolute blast to work with, and i look forward to doing business with him again. Thank you for the great experience More

by fatsogatso1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost
Nov 02, 2020 -

Ertle Subaru responded

Congratulations on your new vehicle! It is excellent to hear that Kevin delivered such a successful purchase experience. We appreciate you taking the time to share your experience and hope to work with you again down the road! - The Ertle Subaru team

October 31, 2020

No problems I when for and oil change first change was free love that of course friendly staff with a smile got my car back was clean also got a free car wash what More can I say ☺️ totally satisfied 🙂. More

by SAMUEL1965.BM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, James Angley
Nov 02, 2020 -

Ertle Subaru responded

Samuel, thank you for the high star rating and review! We are happy to hear you enjoyed your experience with us. We look forward to assisting you again in the future.

October 30, 2020

My first Subaru! I am very glad that I decided to go to the Ertle dealership. My salesperson Rocky was very helpful and made everything very easy. I love my new Forester. Thank you! More

by Maryann L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Rocky Castillo
Nov 02, 2020 -

Ertle Subaru responded

Maryann, congratulations on your first Subaru! We are happy to hear that our team provided you with an easy and successful purchasing experience. Thank you for choosing Ertle Subaru for your purchase, please don't hesitate to give us a call at 570-420-4140 if you have any questions regarding your new vehicle! Take care.

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