Ertle Subaru

Came in for air bags recall, left with new subaru. Great service department, very friendly. I talked to Jason as it was set up through the concierge (also Jason) which was really good. Very no pressure, gla service department, very friendly. I talked to Jason as it was set up through the concierge (also Jason) which was really good. Very no pressure, glad to help, informative, etc Other Subaru dealers constantly called, lots of pressure. Jason - concierge- gave requested information and set up appt for the service as well as to talk to the sales manager. Jason - salesperson - was knowledgeable as well as pleasant to deal with. I was shocked at how much the agency offers to clients. I have already suggested your agency to many friends. Mary O'Brien More

I had the pleasure of dealing with sales man R. Castillo. He was outstanding and got me the best car that I ever driven. Awesome! He was outstanding and got me the best car that I ever driven. Awesome! More

Great Service of Kathy Aimer and James Angley. Make us feel comfortable. We definitely refer this dealership to friends and families. Thank you so much for the experience. feel comfortable. We definitely refer this dealership to friends and families. Thank you so much for the experience. More

Customer service is very good. I came for inspection, as such I did not have much contact with anyone. Providing coffee/tea was good. The waiting area was clean. such I did not have much contact with anyone. Providing coffee/tea was good. The waiting area was clean. More

we had our outback in for a recall and wannarnt work. It was suggested that we get it inspected at the same time. we were happy. was suggested that we get it inspected at the same time. we were happy. More

I am always very impressed with Ertle's customer service, responsiveness, and promptness. I was in a rush and my oil was changes promptly and quickly. responsiveness, and promptness. I was in a rush and my oil was changes promptly and quickly. More

Very professional, was able to settle on a deal we were both happy with. Absolutely no pressure whatsoever which is a big one for me. Love the new crosstrek. both happy with. Absolutely no pressure whatsoever which is a big one for me. Love the new crosstrek. More

My experience was excellent. Rocky was prepared and had everything in place before we even arrived. The way that we were treated from the start of the experience all the way through made it pretty seamless everything in place before we even arrived. The way that we were treated from the start of the experience all the way through made it pretty seamless and also very helpful. In the age of internet sales and pricing, the willingness to try to help us make a deal happen was spot on. Rocky carried himself with a large amount of knowledge, and when there were a few moments when he had to check to make sure he was fully transparent, he made that clear. That right there helped the experience and took a lot of anxiety out of it. While the sale was being processed, he was attentive and willing to keep us entertained, so we did not change how we felt during the time in the dealership. Rocky was knowledgable about the car, my car for trade-in, and when there was something that I noticed, he had the car brought back, and the minimal issue was fixed before I could even drive the car away so there would be no need to worry down the line. Overall, the experience was great, and I would recommend both the dealership and Rocky to anyone who asked. More

I brought car in for recall & check clicking noise. Was told I needed $5,000. work done!! I’ll Reserve judgement until I get second opinion. told I needed $5,000. work done!! I’ll Reserve judgement until I get second opinion. More

Excellent customer service, clean service and sales areas. With the Covid-19 Pandemic still persistent cleanliness and attention to.public safety is a huge concern on mine. Ertyl does a fantastic job areas. With the Covid-19 Pandemic still persistent cleanliness and attention to.public safety is a huge concern on mine. Ertyl does a fantastic job protecting the public. More