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Ertle Subaru

Stroudsburg, PA

4.7
2,527 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,527 Reviews of Ertle Subaru

July 24, 2020

Flawless! This was my first time buying a vehicle from the dealership and the experience we had at Ertle Subaru left me with nothing but positive memories More

by Nick.Shynkevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Lauren Bradford, Kevin Brost
Aug 21, 2020 -

Ertle Subaru responded

Nick.Shynkevich, thank you so much! We really appreciate your detailed account of your positive experience with us. We are so happy to hear that Kevin and Lauren provided you with a great experience. Thank you so much for your business!

July 21, 2020

Nice used cars and the salesman was very friendly and did his best to find a car suitable for me, but their cars are extremely overpriced, also they tend to take advantage of new car owners that have a lack More

by Word of advice
Recommend Dealer
No
Employees Worked With
David Castillo
Jul 21, 2020 -

Ertle Subaru responded

Thank you for your honest feedback. We do try to keep prices competitive in the market, so we are sorry you felt they were too high.Please reach out to us at (570) 421-4140 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 19, 2020

Pleasant It was a total pleasant experience. Best total experience I've had purchasing a car. There is not much more I can really say about it. More

by mrbe44
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Jon Richardson
Jul 21, 2020 -

Ertle Subaru responded

mrbe44 thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Ertle Subaru!

July 18, 2020

Very satisfied My car was serviced starting at my appointment time and completed in a timely fashion. All of the work done was completely explained to me prior to c More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have the names.
Jul 21, 2020 -

Ertle Subaru responded

Eric we're happy to hear you had such a positive experience with our team!We hope to see you soon, take care!

July 18, 2020

Scheduled oil change. Let them know what time I had to be at work In and out in a timely manner. Clean waiting room, great hospitality. Every associate was considerate and respectful. More

by POCOZIM
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 21, 2020 -

Ertle Subaru responded

POCOZIM your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Ertle Subaru

July 17, 2020

Every time I go it’s a pleasure to be treated by a pleasant, professional staff. I LOVE ERTLE SUBARU! I’ll be back soon! More

by EMSCOOKIE
Recommend Dealer
Yes
Employees Worked With
David
Jul 17, 2020 -

Ertle Subaru responded

EMSCOOKIE thanks for your great review, and for giving our dealership such a high star rating! We hope to see you soon, take care!

July 15, 2020

It was a pleasure to buy my Subaru Forester Premium at Ertle Subaru. I worked with two sales persons, Kevin and Meghan, and they were very professional and knowledgeable. The vehicle was delivered clean More

by Amilkar13
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kyle Beers, Kevin Brost
Jul 17, 2020 -

Ertle Subaru responded

Amilkar13 thank you for your kind review; we are happy to pass along your comments to the team here at Ertle Subaru! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2020

truck at ertles i was happy with the service i got. they wipe down the interior of my truck coming and going. they did my service fast and correct. checking in and ou More

by FLUCREZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Angley
Jul 17, 2020 -

Ertle Subaru responded

FLUCREZI we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ertle Subaru

July 14, 2020

Service dept very dishonest My wife brought her 2012 outback for inspection which failed , they told her it needed brakes I purchased brakes as I do my own mechanic work .when I More

by kars4cruisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Finamore
Jul 15, 2020 -

Ertle Subaru responded

I apologize for the poor experience you had on your last visit, this is not the environment we want for our customers and I am truly sorry this happened to you. Please contact me so we can talk about what happened. -James Angley Service Director (570)213-4050

July 11, 2020

Had a great experience having a recall done on my car. Everyone in the service department was super helpful and made the whole experience wonderful. More

by jenn.yandrisevits
Recommend Dealer
Yes
Employees Worked With
James Angley, Steve Wildman
Jul 21, 2020 -

Ertle Subaru responded

jenn.yandrisevits Stan Smith, thank you for your kind words and this wonderful review! We hope to see you soon!

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