Ertle Subaru

Somewhat disappointed Agent recommended $500 of service items that were premature for this mileage.. the Car was not washed before delivery. Annoying loud music in waitin Agent recommended $500 of service items that were premature for this mileage.. the Car was not washed before delivery. Annoying loud music in waiting area. More

I bought a car from Subaru had a problem took to dealer to fix it still has same problem. Never again will I buy from here. No one contacted me to see if everything was fine. to fix it still has same problem. Never again will I buy from here. No one contacted me to see if everything was fine. More

David was amazing! Couldnt ask for a better sales representative. He went above and beyond his job duties to make sure I left happy! Highly recommend Ertle, when you come out make sure u ask for Davi representative. He went above and beyond his job duties to make sure I left happy! Highly recommend Ertle, when you come out make sure u ask for David! More

Took time but got things done Snafu with a recall situation that took a few attempts to fix but David & Bill were awesome in dealing with it! I appreciate the time they took to get Snafu with a recall situation that took a few attempts to fix but David & Bill were awesome in dealing with it! I appreciate the time they took to get things right. More

Brought my car in at 7:30am for service and was told it would take a few hours...called at 3:00 and they didn’t take my car in yet. Called at 5:00pm and said they were just about to pull my car in and it w would take a few hours...called at 3:00 and they didn’t take my car in yet. Called at 5:00pm and said they were just about to pull my car in and it would be done at 6:00pm. Questioning if they actually serviced it properly if it didn’t even take n hour to do. More

I couldn’t of imagined a smoother process, David was very knowledgeable and super nice. I would definitely recommend Ertle subaru to anyone in the market for a new vehicle. knowledgeable and super nice. I would definitely recommend Ertle subaru to anyone in the market for a new vehicle. More

Oil change, new tires, brakes done. Used a rental so I was not at all inconvenienced. Upon arrival, they had no one to wash it, so I was given a card to Sparkle nearby. FOUR codes didn't Used a rental so I was not at all inconvenienced. Upon arrival, they had no one to wash it, so I was given a card to Sparkle nearby. FOUR codes didn't work, but each time I called, Dave was helpful and worked with me until it was resolved. I'm always impressed with Ertle's service. More

TOP OF THE LINE DEALERSHIP Ertle Subaru has an outstanding dealership! That is where I found out how superior their sales staff was and is when I bought my first Subaru and tha Ertle Subaru has an outstanding dealership! That is where I found out how superior their sales staff was and is when I bought my first Subaru and that continued to just now, when I purchased a new Subaru. Questions are answered, service and parts departments are top of the line. I highly recommend this dealership for all of their employees, professionalism and kindness, and services. More

This time very good. Did exactly what I requested did not offer 25 point check or tell me what may be needed next time. Other than that o.k. offer 25 point check or tell me what may be needed next time. Other than that o.k. More

This is the first car I purchased at a Pocono dealership. Great experience. I knew what I wanted and Ertle delivered. Thank you for a great experience . Great experience. I knew what I wanted and Ertle delivered. Thank you for a great experience . More