
Ertle Subaru
Stroudsburg, PA
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2,586 Reviews of Ertle Subaru
Dave is a very friendly helpful salesman. He explained everything very clearly which made the whole process enjoyable. I will highly recommend him to our friends. everything very clearly which made the whole process enjoyable. I will highly recommend him to our friends. More
Second purchase from this dealer. Many options to pick Second purchase from this dealer. Many options to pick and choose from. Megan took time to know what I needed in a car and to find the perfect mat Second purchase from this dealer. Many options to pick and choose from. Megan took time to know what I needed in a car and to find the perfect match. More
it was fast and easy We went in let them know we were there and in a few minutes are care was wiped down, then in for service. They got it done fast and wiped it down agai We went in let them know we were there and in a few minutes are care was wiped down, then in for service. They got it done fast and wiped it down again, it was done fast and right.. More
Waiting for My Service at the Dealer I scheduled an appointment for service in advance so I may "wait" for the service at the dealer. The car was in the parking area for 45 minutes and wa I scheduled an appointment for service in advance so I may "wait" for the service at the dealer. The car was in the parking area for 45 minutes and was not being serviced. I enquired TWICE with Steve Waldman and there was NO response. I finally spoke with James, the Service Manager, who made sure the car was serviced right away. I NEVER "saw" Kathy Aimer who is supposed to be the service rep. I did not have my cell phone with me. When I got home, I saw a text from Kathy. Just a suggestion: If the customer is in the shop, Kathy should come and greet the customer in-person. I have less than good experience with Kathy each time I visit for service. May I request for another service rep please? More
Service department people are very courteous & friendly. Didn’t have to wait long for the service to be done. Love this dealership! Highly recommend them Didn’t have to wait long for the service to be done. Love this dealership! Highly recommend them More
David was curious, polite and easy to work with. He has great customer service skills and followed up and through on everything that we had asked of him. great customer service skills and followed up and through on everything that we had asked of him. More
I felt safe. oil change, tire rotation, and inspection work was done quickly. I was called on additional work suggested, but I was not interested. work was done quickly. I was called on additional work suggested, but I was not interested. More
Excellent Meghan Ertle took care of everything in a quick timely manner. Answered all of my questions. Went over the important details of the buttons and equi Meghan Ertle took care of everything in a quick timely manner. Answered all of my questions. Went over the important details of the buttons and equipment in the car before I left. Never had a problem with all of the cars I have purchased. More
They was a great experience , they offer different style of the car , they found the color , the style that we ask really fast . I will recommend . Thanks of the car , they found the color , the style that we ask really fast . I will recommend . Thanks More