
Ertle Subaru
Stroudsburg, PA
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2,584 Reviews of Ertle Subaru
Very satisfied My car was serviced starting at my appointment time and completed in a timely fashion. All of the work done was completely explained to me prior to c My car was serviced starting at my appointment time and completed in a timely fashion. All of the work done was completely explained to me prior to checking out. Everyone I dealt with at Ertle was pleasant and helpful. More
Scheduled oil change. Let them know what time I had to be at work In and out in a timely manner. Clean waiting room, great hospitality. Every associate was considerate and respectful. at work In and out in a timely manner. Clean waiting room, great hospitality. Every associate was considerate and respectful. More
It was a pleasure to buy my Subaru Forester Premium at Ertle Subaru. I worked with two sales persons, Kevin and Meghan, and they were very professional and knowledgeable. The vehicle was delivered clean Ertle Subaru. I worked with two sales persons, Kevin and Meghan, and they were very professional and knowledgeable. The vehicle was delivered clean and the tank was full of gas. More
truck at ertles i was happy with the service i got. they wipe down the interior of my truck coming and going. they did my service fast and correct. checking in and ou i was happy with the service i got. they wipe down the interior of my truck coming and going. they did my service fast and correct. checking in and out was easy and fast. In fact the guy had me checked out before my truck was finished. More
Service dept very dishonest My wife brought her 2012 outback for inspection which failed , they told her it needed brakes I purchased brakes as I do my own mechanic work .when I My wife brought her 2012 outback for inspection which failed , they told her it needed brakes I purchased brakes as I do my own mechanic work .when I removed the old brakes they were in close to new condition. I complained to the service manager and he was simply embarrassed and said he would get back to me ,never heard back. They are very dishonest! More
Had a great experience having a recall done on my car. Everyone in the service department was super helpful and made the whole experience wonderful. Everyone in the service department was super helpful and made the whole experience wonderful. More
Appalling My vehicle was left dirty. Trash on the floor, Inspection sticker put on glue from the last sticker, windows down and car unlocked, wrong mileage on o My vehicle was left dirty. Trash on the floor, Inspection sticker put on glue from the last sticker, windows down and car unlocked, wrong mileage on oil change sticker, delay from car being done. I had to approach the desk and ask if the car was done after 15 mins. Found my USB charger broken and replaced in the lighter outlet with broken parts left in the area below. Very unhappy with this level of service. Spoke with Steven Wildman about these issues. Does not make me want to use you facility. More
Greatly Satisfied During Challenging Times From Jason to Meghan and Dave, I would summarize by saying I was treated with a high-level of "friendly professionalism". The process was relatively q From Jason to Meghan and Dave, I would summarize by saying I was treated with a high-level of "friendly professionalism". The process was relatively quick, painless and everyone was kind, intelligent and detailed throughout the entire process at a time (post-outbreak reopening) when doing business could have been far more complex and troublesome. Many thanks from me and my entire family. More
Pleasant experience Overall from purchase to my services I couldn't be happier. Give them a try, you'll be happy you did! Great selection, great service! Overall from purchase to my services I couldn't be happier. Give them a try, you'll be happy you did! Great selection, great service! More