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Ertle Subaru

Stroudsburg, PA

4.7
2,590 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,590 Reviews of Ertle Subaru

July 15, 2020

truck at ertles i was happy with the service i got. they wipe down the interior of my truck coming and going. they did my service fast and correct. checking in and ou More

by FLUCREZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Angley
Jul 17, 2020 -

Ertle Subaru responded

FLUCREZI we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ertle Subaru

July 14, 2020

Service dept very dishonest My wife brought her 2012 outback for inspection which failed , they told her it needed brakes I purchased brakes as I do my own mechanic work .when I More

by kars4cruisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Finamore
Jul 15, 2020 -

Ertle Subaru responded

I apologize for the poor experience you had on your last visit, this is not the environment we want for our customers and I am truly sorry this happened to you. Please contact me so we can talk about what happened. -James Angley Service Director (570)213-4050

July 11, 2020

Had a great experience having a recall done on my car. Everyone in the service department was super helpful and made the whole experience wonderful. More

by jenn.yandrisevits
Recommend Dealer
Yes
Employees Worked With
James Angley, Steve Wildman
Jul 21, 2020 -

Ertle Subaru responded

jenn.yandrisevits Stan Smith, thank you for your kind words and this wonderful review! We hope to see you soon!

July 10, 2020

Appalling My vehicle was left dirty. Trash on the floor, Inspection sticker put on glue from the last sticker, windows down and car unlocked, wrong mileage on o More

by DPPLUTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer, Steve Wildman
Jul 10, 2020 -

Ertle Subaru responded

I apologize for your recent service here at Ertle, this is not the customer experience we like our customers to have. Please contact me to discuss this in detail. -James Angley Service Director

July 10, 2020

Greatly Satisfied During Challenging Times From Jason to Meghan and Dave, I would summarize by saying I was treated with a high-level of "friendly professionalism". The process was relatively q More

by cavaluzf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Jason Meno-Starner
Jul 21, 2020 -

Ertle Subaru responded

cavaluzf we are so happy to read such a great review about Ertle Subaru! We want all our customers to feel this way when leaving our dealership!

July 09, 2020

Pleasant experience Overall from purchase to my services I couldn't be happier. Give them a try, you'll be happy you did! Great selection, great service! More

by RobsSub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Aug 21, 2020 -

Ertle Subaru responded

RobsSub, we really appreciate your kind words and positive feedback, We are so happy to hear that you have been satisfied with your experiences with us. Thank you very much for your business!

July 09, 2020

David has a great personality, really easy to talk to. Answers all questions you might have. Clear and effect communication. also a very respectful person. More

by gnikshiqi
Recommend Dealer
Yes
Employees Worked With
David Castillo
Aug 21, 2020 -

Ertle Subaru responded

gnikshiqi, thank you for your positive review. We are so pleased to hear that David provided you with an exceptional experience!

July 08, 2020

David, was very knowledgeable and patient when I had a small delay in finance due to the virus and vacations he was patient and courteous, I Highly recommend Ertle and working with David, super guy, thank More

by Scootersheba
Recommend Dealer
Yes
Employees Worked With
Lauren Bradford, David Castillo
Jul 08, 2020 -

Ertle Subaru responded

Scootersheba thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Take care and see you soon!

July 08, 2020

David my service person was excellent and a bright light. The air bag light has resumed coming on. It was off for a while but is now back on and the trunk light by, which was one of the problems along with t More

by DARNELL4CHRIST
Recommend Dealer
Yes
Employees Worked With
David in the service dept
Jul 08, 2020 -

Ertle Subaru responded

DARNELL4CHRIST we truly appreciate your honest feedback. We will do our best to resolve this issue for you! Thank you and see you soon!

July 07, 2020

Very pleasant and sfress free experience. Meghan was fantastic, knew the car inside and out. I got a great deal on the car plus the dealer offered lifetime power train warranty to boot. I highly re More

by rturck
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves
Jul 07, 2020 -

Ertle Subaru responded

rturck Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

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