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Ertle Subaru
Stroudsburg, PA
2,586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,586 Reviews of Ertle Subaru
September 15, 2019
Had “check oil” light on - on going problem with this car Needed a part replaced that I had replaced not that long ago - Was told it can wear out again - not too happy about that news 😒 Needed a part replaced that I had replaced not that long ago - Was told it can wear out again - not too happy about that news 😒 More
by niki1
Employees Worked With
James Angley
September 13, 2019
Unbelievable made Appointment for oil change and tire rotation, when I got my car only did oil change. I asked the lady at check out what about the tire rotation a made Appointment for oil change and tire rotation, when I got my car only did oil change. I asked the lady at check out what about the tire rotation and she said my consultant was off today. Then I went to get my car and was walking around the parking lot. Finally the service guy came out and I asked him and he said it was on the other side, it would of been nice if I was told that before More
by WADDLES024
Verified CustomerEmployees Worked With
Kathy Aimer
September 12, 2019
As expected Basic maintenance, oil change & tire rotation completed. All staff courteous & professional. Wait area clean with nice amenities such as hot beverage Basic maintenance, oil change & tire rotation completed. All staff courteous & professional. Wait area clean with nice amenities such as hot beverages, bottled water, wifi, and even pretzels! More
by marila
Employees Worked With
Kathy Aimer
September 12, 2019
The best!!!!!!!!everyone was Great.Thanks👍👍👍👍👍👍 Everyone was great satisfy customer will buy old my cars from them thank you so much you guys are the best. Will recommend to others Everyone was great satisfy customer will buy old my cars from them thank you so much you guys are the best. Will recommend to others More
by EDUARDOCRUZ0116
Employees Worked With
Dave Goncalves, Dave Mayi, Martin Dieppa
September 12, 2019
Sad for my 2013 outback but love the 2019 outback I wasn’t looking to buy another car but brought my 2013 in for noise as had a previous transmission issue - seems further issue with differential that I wasn’t looking to buy another car but brought my 2013 in for noise as had a previous transmission issue - seems further issue with differential that would require brand new transmission therefore made decision to buy new car - I do a lot of driving and need reliability - happy with purchase More
by caroline1220
Employees Worked With
Don’t remember the finance gentleman name but he to was very cordial , Meghan Ertle, James Angley
September 09, 2019
Very friendly The GPS was Turning itself on/off and Freezing up, it Needed Updates.... I think it is Still doing It... Might have to go Back... The GPS was Turning itself on/off and Freezing up, it Needed Updates.... I think it is Still doing It... Might have to go Back... More
by FPRANZ1
Employees Worked With
Damien and Ray from Parts, also Nick from finance , Zachary Englehardt, Kathy Aimer, James Angley, Bill Finamore, Shane McGee, Jim Ertle
September 06, 2019
Staff is very friendly The staff is very friendly and they have a very efficient service department. Every time i go for service, my salesrep comes over to say hi. He rememb The staff is very friendly and they have a very efficient service department. Every time i go for service, my salesrep comes over to say hi. He remembers my name and i never remember his More
by John
Employees Worked With
Juan Bodden, Kathy Aimer, Dave Mayi, Jason Meno-Starner
September 02, 2019
Great service The service was efficient but it took over an hour and a half for a check up, oil change and tire rotation. Overall I was satisfied. The service was efficient but it took over an hour and a half for a check up, oil change and tire rotation. Overall I was satisfied. More
by LAUSCHERG
Employees Worked With
Jorge
September 01, 2019
Great experience Working with zach was a great experience. Very knowledgeable, took time to go over every aspect of the vehicle. Took time to answer all my questions. Working with zach was a great experience. Very knowledgeable, took time to go over every aspect of the vehicle. Took time to answer all my questions. Extremely respectful. Fantastic guy. More
by Terry s.
Employees Worked With
Zachary Englehardt
September 01, 2019
Great experience “No Stress” Wayne was easy to work with. I explained what I was looking for and he took care of it. It was a smooth process. Thanks again. Wayne was easy to work with. I explained what I was looking for and he took care of it. It was a smooth process. Thanks again. More
by cpdchief
Employees Worked With
Wayne Howe
