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Ertle Subaru

Stroudsburg, PA

4.7
2,581 Reviews
Call Dealership (570) 213-4047
View Awards

798 N 9th St

Stroudsburg, PA

18360

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2,581 Reviews of Ertle Subaru

July 29, 2023

Got my oil changed and my car washed for under twenty five dollars! In less than an hour. More

by pattyjdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Report | Print
Aug 01, 2023 -

Ertle Subaru responded

Thank you for the review, Patty! We appreciate your business and hope to see you back at Ertle Subaru!

July 29, 2023

Extremely professional, polite, and quick. Very welcoming as soon as I walked through the door. More

by Kariko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Bradford, Alia Irizarry, Nick Gouny
Report | Print
Jul 31, 2023 -

Ertle Subaru responded

Kariko, it's wonderful to hear that the Ertle Subaru team provided great customer service. Thank you for sharing and leaving a five-star review.

July 28, 2023

The service is always excellent and all of the staff are always very very courteous. More

by ontheroadagain19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Vincent Ashley
Report | Print
Jul 31, 2023 -

Ertle Subaru responded

We're elated to get your positive review of Ertle Subaru. Thank you for the kudos!

July 28, 2023

The service is always excellent and all of the staff are always very very courteous. More

by ontheroadagain19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Vincent Ashley
Report | Print
Jul 31, 2023 -

Ertle Subaru responded

We are grateful for your positive feedback about Ertle Subaru. Thanks so much!

July 28, 2023

my repair took longer than expected but I had a loaner from the dealership which made it fine. communication through texting helps tremendously when I'm too busy at work to talk.in the end, they did a goo More

by BGVOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kathy Aimer, Jon Richardson, Vincent Ashley
Report | Print
Jul 31, 2023 -

Ertle Subaru responded

We appreciate your understanding and patience during the repair process. It's great to know that our loaner car service and straightforward communication provided great convenience for you. Thanks for choosing Ertle Subaru, we're here if you need anything else in the future.

July 27, 2023

Juan at Ertle Subaru made my experience of buying my first brand new car awesome! His knowledge and personal experience of owning a Subaru reassure me that my choice would be the right one. Juan helpe More

by swtgapeach2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden, Nick Graver
Report | Print
Jul 28, 2023 -

Ertle Subaru responded

Thank you for the review! We are thrilled to hear that you found the right vehicle working with the Ertle Subaru team. Safe travels in your new Subaru Forester and enjoy it! We will be sure to pass along your appreciation to Juan!

July 26, 2023

I was very disappointed in the service i received. I purchased 4 cars there in the last couple of years. you have lost a consumer. More

by FLUCREZI
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber
Report | Print
Jul 27, 2023 -

Ertle Subaru responded

I am truly sorry to read about your disappointment. As a valued customer, we want you to have only the best experiences with us, and it's clear that we've fallen short this time around. I would appreciate an opportunity to discuss this further and see how we can regain your trust. Please feel free to reach out at any time convenient for you - Tim Kelly - Service Manager - 570-213-4050

July 26, 2023

Our car buying experience went great and was faster than we anticipated. It was a pleasure working with Jason. More

by DOMFRINZI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Cullen
Report | Print
Jul 26, 2023 -

Ertle Subaru responded

We're delighted to know your car-buying experience at Ertle Subaru was quick and enjoyable. Jason will be pleased to hear your positive feedback! Safe travels in your new vehicle.

July 26, 2023

Vincent Ashley and the entire Subaru team is very responsive to our needs. It is a pleasure working with them! More

by PAUL.MENDITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia Irizarry, Vincent Ashley
Report | Print
Jul 26, 2023 -

Ertle Subaru responded

We're delighted to know that Vincent Ashley and the rest of our team at Ertle Subaru were able to meet your needs. Thanks for sharing this positive feedback, it's a pleasure working with you too!

July 26, 2023

Vincent Ashley and the entire Subaru team is very responsive to our needs. It is a pleasure working with them! More

by PAUL.MENDITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia Irizarry, Vincent Ashley
Report | Print
Jul 27, 2023 -

Ertle Subaru responded

Hi Paul - We're delighted to know that Vincent and our team at Ertle Subaru have been responsive and a pleasure to work with. Thanks for sharing your experience!

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