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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

July 16, 2023

I've done this a couple of times since this last service. I'm very happy with the service department overall. My experience was businesslike, fast and courteous. More

by jimhooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Jul 17, 2023 -

Ertle Subaru responded

Hi Jim! Thank you for sharing your positive experience with the Ertle Subaru service department. We're glad to hear that our team provided you with efficient and courteous service. If there's anything else we can do for you, please don't hesitate to reach out. Have a great day!

July 14, 2023

My experiences here have been fantastic. I don’t have a single complaint. Everything has been so easy. More

by TATER212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kathy Aimer, Jon Richardson, Tiffany Entler, Alia Irizarry, Vincent Ashley, Nick Gouny
Jul 17, 2023 -

Ertle Subaru responded

Tater, we're so glad to hear that you've had fantastic experiences with us! Thank you for the kind words and for choosing Ertle Subaru. We appreciate your support!

July 14, 2023

Everything was okay and great but the con is that they didn’t wash my car at the service More

by EGON113RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jul 19, 2023 -

Ertle Subaru responded

Thank you for leaving Ertle Subaru a five-star review! We appreciate your business and feedback regarding the car wash. Our team will work to improve for you next time! See you then.

July 14, 2023

The staff, polite and friendly. restrooms were clean. The service was prompt and efficient. The waiting areas were clean and the amenities were quite lovely. More

by fly1230me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny, Eric Potrzuski
Jul 17, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that our staff was polite and friendly and that you found our facilities clean and comfortable. We appreciate your business at Ertle Subaru!

July 13, 2023

I am writing to express my utmost satisfaction with the outstanding service provided by Vincent Ashley, the Service Advisor, and Adam Piotrowicz, the Parts Advisor, at the Ertle Subaru Service Department. More

by jonesy311c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Piotrowicz, Vincent Ashley
Jul 14, 2023 -

Ertle Subaru responded

Thank you so much for taking the time to share your experience with us! We're really glad that you felt well taken care of at Ertle Subaru and that the team was able to get the job done. We will be sure to pass on your appreciation to Vincent and Adam. Drive safely, and we hope to see you back again down the road!

July 13, 2023

I am pleased with the service, but somewhat disappointed with the length of time it took. I planned on about an hour for the oil change and tire rotation as I had been told the previous week. I authorized More

by DESTROHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jul 14, 2023 -

Ertle Subaru responded

We appreciate your feedback! Our team always strives to provide efficient service, and we're glad you were satisfied overall. We look forward to seeing you again at Ertle Subaru. Thanks for the review!

July 12, 2023

I found it hard to communicate with Joe. I was put off by my his “ did you hear me”, “ like I said”, and vague answers to questions about Subaru features. I felt like I was supposed to More

by jacoover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Castillo, Joseph Alicea, Ashley Bierbaum, Nick Graver, Winston Little
Jul 13, 2023 -

Ertle Subaru responded

Thank you for sharing your thoughts with us. We appreciate your feedback and will take it into consideration as we continue to improve our communication and customer service moving forward. While I am happy to hear that David and Nick ensured you received the proper information and care, I apologize for any confusion caused at the onset of your purchase. If you have any outstanding concerns or would like to discuss your visit further, I invite you to please give me a call. Your complete satisfaction is our priority. Meghan Ertle - General Sales Manager - 570-213-4015

July 12, 2023

Very friendly and courteous, on time with your appointment. Would highly recommend. Service was fast. More

by joanneo5454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Kathy Aimer, Tiffany Entler, Nick Graver
Jul 12, 2023 -

Ertle Subaru responded

Hi Joanne! Thank you for the kind words and recommendation. We're glad to hear that our team at Ertle Subaru provided friendly and efficient service during your visit. Drive safely, and we hope to see you again in the future!

July 12, 2023

Ertle Subaru and Tiffany Entler rock! , As usual. They have my business for life. Thank you! More

by Toyota2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jul 12, 2023 -

Ertle Subaru responded

We couldn't be more grateful to have you as a customer for life! Thank you for choosing Ertle Subaru and for sharing your experience with Tiffany in particular. Drive safely until we see you again!

July 12, 2023

From moment entering the building, Very friendly and efficient staff. Everything was done in a timely manner. More

by ELENI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jul 13, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that our staff at Ertle Subaru provided friendly and efficient service. We appreciate your feedback and hope to see you again in the future! Drive safely!

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