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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

July 06, 2023

ALWAYS the best service! Quick check in, use of loaner if can't wait, check out also quick and easy. Although the advertisement says "gotta love a Subaru" it is also the More

by sheila#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hammond, Ashley Bierbaum, Tiffany Entler
Jul 06, 2023 -

Ertle Subaru responded

Sheila, your kind words warm our hearts! We're thrilled our team offered timely and accommodating service that helped make your experience at Ertle Subaru so wonderful. Thanks for the glowing praise!

July 06, 2023

Kathy was extremely courteous and helpful in coordinating our appointment for our state inspection, as well as the replacement of a number of burned out bulbs. The free state inspection for the Nissan Quest More

by JC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 07, 2023 -

Ertle Subaru responded

Thanks for your continued support and kind words! Kathy and our team at Ertle Subaru are always committed to courteous care and top-of-the-line service. We're happy to hear that your vehicle was in prime condition for inspection after your visit and we look forward to seeing you down the road. Take care!

July 06, 2023

Everyone was very professional doing their job. Great customer service. I would recommend this dealership to my friends. More

by ROSAMWATFORD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Winston Little
Jul 06, 2023 -

Ertle Subaru responded

Thank you for the positive feedback! We're glad to hear that our team at Ertle Subaru provided professional service and fantastic customer care. We appreciate your recommendation, and we look forward to serving you and your friends in the future. Have a wonderful day!

July 05, 2023

Fast service, they managed to see my vehicle the same day i called about issues with my e-brake. More

by weckeljr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry, Vincent Ashley, Nick Gouny
Jul 05, 2023 -

Ertle Subaru responded

Thanks for the great review of Ertle Subaru! We are glad to hear that our team took care of your service issue quickly. Drive safe!

July 05, 2023

This is a family dealership that I feel I can depend on. Great service every time I visit for work to be done. Love getting the free annual inspection. More

by INDIALADYUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jul 06, 2023 -

Ertle Subaru responded

Thank you for the positive review! We're glad to hear that you can rely on Ertle Subaru and that our service has been stellar every time. We appreciate your business and look forward to your next visit. Drive safely!

July 05, 2023

Great service, as usual. I arrived early, was seen right away and left an hour after arriving. Everyone was pleasant and very professional. More

by KMECKES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jul 05, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that you had a positive experience with our team at Ertle Subaru. Your satisfaction is important to us, and we appreciate your business. Have a wonderful day!

July 05, 2023

Stefanie was patient, helpful, and courteous as I considered a few different vehicles. She made the process as painless as possible. Thank you. More

by AMELOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Asaro
Jul 06, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that Stefanie provided you with patient and helpful service during your vehicle search. We appreciate your business and hope to see you again at Ertle Subaru!

July 05, 2023

Brought my car in to get bushings put on a couple of months ago and 1 failed had to come back again didn’t have any appointments had to wait 3 days before getting back in. And now I’m having similar pro More

by robertkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jul 07, 2023 -

Ertle Subaru responded

Thank you for bringing this to our attention. I apologize for any inconvenience you experienced with your vehicle and would like to ensure we get this ongoing issue resolved. Please reach out to me directly when you can. Thank you, Tim Kelly - Service Manager - 570-213-4050

July 04, 2023

Vincent and Ertle helped me out of a bind. I was in the Poconos visiting family and my car started giving very strange warnings. This was on a Thursday and I *had* to leave for Pittsburgh th More

by Ethan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jul 05, 2023 -

Ertle Subaru responded

Ethan, thank you for the review! It's great to hear that Vincent and the Ertle Subaru team were able to fix your car quickly and get you back on the road safely. We appreciate your support and are wishing you safe travels!

July 04, 2023

Great customer service service advisor Nicholas was great got me in there the same day that I had the problem and had a loaner car ready for me What more can you Ask From your dealership thank you. More

by vtsan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Jul 05, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that Nicholas provided a seamless and professional service experience. Drive safely, and we hope to see you back again at Ertle Subaru!

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