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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

July 03, 2023

We are very happy with the services from Ertle Subaru. Tiffany Entler and Tim Kelly are simply the best to work with. Ertle Subaru will always be our service center. In addition, we will keep buying our c More

by chilly14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Tim Kelly
Jul 03, 2023 -

chilly14 responded

Thank you, Tiffany and Tim, for being the very best at what you do, I will see you guys soon.

Jul 03, 2023 -

Ertle Subaru responded

Thank you for the review! It's nice to hear that Tiffany and Tim were great to work with. The Ertle Subaru crew is grateful for your business, see you next time.

July 03, 2023

They are always pleasant to deal with I have never had an issue while getting my vehicle serviced More

by dlbpjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Nick Gouny
Jul 05, 2023 -

Ertle Subaru responded

Thanks for the great review of Ertle Subaru! It is our pleasure to work with you!

July 02, 2023

The easiest car buying experience I've had, and I greatly appreciate Winston and everyone else who had a hand in making it so. I had a new car in mind and they had one that mostly fit the bill. I called a More

by HAGGERTYDRH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Ashley Bierbaum, Ashley Ortiz, Nick Graver, Winston Little
Jul 03, 2023 -

Ertle Subaru responded

Thank you for the kind words! We're so glad to hear that Winston and our team made your car-buying experience easy and hassle-free. We appreciate your business and look forward to serving you in the future at Ertle Subaru. Have a great day!

July 02, 2023

Tiffany and Tim Kelly are an absolute pleasure to work with. They are honest people. I would for sure keep coming back. More

by Chilly14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Tim Kelly
Jul 03, 2023 -

Ertle Subaru responded

Thank you so much for your kind words about Tiffany and Tim! We're glad to hear that they provided you with a positive experience at Ertle Subaru. We appreciate your support and look forward to seeing you again down the road!

July 02, 2023

The dealership and staff are very efficient and attentive to your questions. They keep you informed on the progress of your service. More

by pc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
June 30, 2023

Except oil change everything is so expensive to fix it and they give us high price to fix the car the only thing that I like it about the dealer is the oil changes really flexible to pay More

by Rustem Tasdemir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 03, 2023 -

Ertle Subaru responded

Rustem, thank you for your feedback. We apologize if our repair costs did not meet your expectations, as we strive to provide fair and competitive pricing for all of our services. If there is anything more we can do to assist you or address any concerns, please don't hesitate to reach out. Thank you, Tim Kelly - Service Manager - 570-213-4050

Jul 03, 2023 -

Rustem Tasdemir responded

Last time when my father came to oil change they says trans oil is leaking but when I checked under the car it was only the pan and the gasket was leaking and they were give us 1000 fix price

June 30, 2023

they always seem to want to give you the best customer service and try to acvomplisj that each time I bring car in for servive More

by eileenjp1843
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jun 30, 2023 -

Ertle Subaru responded

Thank you so much for reviewing Ertle Subaru! We look forward to assisting you again down the road!

June 29, 2023

My recent service appointment went very well. I appreciated the welcoming atmosphere and thoughtfulness of my time spent. Everyone was kind,courteous and pleasant. More

by ladpa10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jun 30, 2023 -

Ertle Subaru responded

Thank you for the positive review! We're glad to hear that your recent service appointment at Ertle Subaru went well and that our team provided a welcoming atmosphere. Your kind words are greatly appreciated! Have a great day!

June 29, 2023

I was very pleased that Ertle was able to get my siezest engine covered under the „Lifetime PowertrainWarranty“. More

by CHEADEN67
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tim Kelly
Jun 30, 2023 -

Ertle Subaru responded

Thank you for the positive review! We're glad that we could assist with your engine issue and honor our Lifetime Powertrain Warranty. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a great day!

June 29, 2023

Good service on Crosstrek; waiting for follow up on Outback information screen issues and radio issue More

by CJVOGT0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jun 30, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate your business and feedback. Our team at Ertle Subaru will look into the issues you mentioned and follow up with you soon. Have a great day!

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