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Ertle Subaru

Stroudsburg, PA

4.7
2,581 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,581 Reviews of Ertle Subaru

February 08, 2023

very knowledgeable and easy to work with in purchasing my car. Even after receipt of the vehicle they were there to answer all my questions. More

by dcz1947
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
sales STEPHANIE, Dave Goncalves
Feb 09, 2023 -

Ertle Subaru responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Ertle Subaru Team

February 07, 2023

Great customer service, easy to schedule. Work performed in a very timely manner, And my first oil change was free!! More

by CARLENEGRINDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka
Feb 07, 2023 -

Ertle Subaru responded

Thanks so much for choosing Ertle Subaru and leaving us a five-star review! We are thrilled to read that our services were excellent.

February 04, 2023

Friendly staff, very clean facility and excellent service. I was very happy with my experience. More

by jessicaaversa191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Talley , Jim Ertle, Natalia Liszka
Feb 06, 2023 -

Ertle Subaru responded

Thank you for the review, Jessica! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you again down the road!

February 03, 2023

Ertle Subaru took car of a large problem that was found during a routine service. Everything was covered under warranty. While that were working on the problem I was given a loaner car. Thank you More

by bhenningsiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Natalia Liszka
Feb 03, 2023 -

Ertle Subaru responded

Thank you for choosing Ertle Subaru as your place for trustworthy service! It was a pleasure assisting you with your vehicle, and we look forward to another five-star experience down the road!

February 01, 2023

Very helpful and honest. Price never changed. And gave good trade in pricing. Would definitely recommend to friends and family. More

by BTHETNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Joseph Alicea
Feb 02, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Ertle Subaru!

February 01, 2023

4.95 stars!!!The mechanics who worked on my vehicle are the unsung heroes. Please check on the mechanics who worked on my vehicle the last several times it was in for service and give them the recognition More

by EDWARDGSAVIOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics who worked on vehicle , Kathy Aimer
Feb 01, 2023 -

Ertle Subaru responded

Thank you for commending the hard work of the Ertle Subaru team! It means the world to get recognized for helping our customers and leaving them happy with our services. See you next time!

January 30, 2023

I was very disappointed with my service work that took only one hour and not three hours as stated by the service writer. I was under the impression that this was a safety issue on my car as I was told to More

by msm5246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Entler
Jan 30, 2023 -

Ertle Subaru responded

I am very sorry to read this feedback. We strive to deliver professional service and never intend to overcharge or mislead our guests. I would appreciate the chance to speak with you directly to see what more we can do to help straighten things out. If you are willing to discuss this further, please feel free to give me a call. Thank you, Tim Kelly - Service Manager - 570-213-4050

Feb 14, 2023 -

msm5246 responded

Mr. Kelly, Sorry I've not responded to your email. I've been waiting for a nice day to get under the car to see what was done. In addition, I've reviewed several videos related to the job I paid for and I have many questions to ask you with that in regards. I will be calling you Wednesday, 2/15/2023 to go over the details of my job and invoice. Thank you, Michael Mitchell

January 28, 2023

As usual/always my 9 year old Forester with 185,000 miles on it was treated with efficient and professional care and kept safe and reliable for my daughter's use. I know I can trust this dealership. More

by BOBCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jan 30, 2023 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

service was good, 15 words, good, good, I will return to this office soon.good More

by mmj93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kleinman
Jan 30, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate your support and hope to see you again at Ertle Subaru!

January 27, 2023

The dealership was friendly, professional and efficient. I felt confident with my lease arrangement. I was happy with me new car and would recommend Ertle Subaru to anyone looking to purchase or lease a Sub More

by lvitiello55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefani, Meghan Ertle, Dave Goncalves, Kathy Aimer, Lauren Bradford, Jim Ertle
Jan 27, 2023 -

Ertle Subaru responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with us. Drive safely, and we hope to see you back again at Ertle Subaru!

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