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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews
Call Dealership (570) 213-4047
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798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

January 12, 2023

I leased a new 22 Crosstrac which now has fog and dampness inside the windshield and behind the headlights. Don't look at me like I have two heads. I know cars and have a great understanding of why t More

by rip2244
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tim Kelly Service Director
Report | Print
Jan 13, 2023 -

Ertle Subaru responded

I am very sorry that you had a negative experience. We always strive to accommodate the service needs of every guest and it is disappointing that your concern wasn't properly addressed. If you would be willing to give us another opportunity, please give me a call at your convenience. Thank you, Tim Kelly - Service Manager - 570-213-4050

January 11, 2023

As always, on time, pleasant. Service quick and car cleaned inside and out. I appreciate the free inspection. More

by MHEITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Report | Print
Jan 11, 2023 -

Ertle Subaru responded

We are thrilled to receive this review. Thank you for being a loyal customer of Ertle Subaru!

January 11, 2023

Service was started on time and completed quickly. Service and employees are excellent. Everything was explained . More

by wjroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Jan 11, 2023 -

Ertle Subaru responded

Top-notch service is what we strive to provide! Thanks for choosing Ertle Subaru and we will see you next time!

January 07, 2023

Provided excellent service for an oil change and with no appointment. Service was fast and friendly staff. More

by anzivino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Natalia Liszka
Report | Print
Jan 09, 2023 -

Ertle Subaru responded

It was our pleasure to deliver timely and welcoming service! Thanks for choosing Ertle Subaru for your oil change!

January 07, 2023

Service was on time with promptness and courtesy service. Waiting room is clean with coffee and a snack. More

by AJPICC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Natalia Liszka
Report | Print
Jan 09, 2023 -

Ertle Subaru responded

Thanks for the 5-star review of Ertle Subaru! The Ertle Subaru team is glad to have you as a customer.

January 07, 2023

David was professional and very attentive. I was very happy with the service. They even vacuumed and cleaned the interior of the car. The best! More

by Albitzc
Recommend Dealer
Yes
Employees Worked With
David Castillo
Report | Print
Jan 09, 2023 -

Ertle Subaru responded

David and the team are happy to receive this 5-star review! Thanks for choosing Ertle Subaru and we will see you next time!

January 06, 2023

All my previous issues were resolved to my complete satisfaction! Everything was explained in detail. More

by CHINKY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hammond
Report | Print
Jan 06, 2023 -

Ertle Subaru responded

Thanks so much for taking the time to recommend Ertle Subaru. It means a great deal that you went home a satisfied customer. Enjoy!

January 05, 2023

Excellent service, pricing, and customer relationship. Ertle knows that happy customers set the foundation for repeat and continued business. More

by pferron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Report | Print
Jan 05, 2023 -

Ertle Subaru responded

We are so happy that the Ertle Subaru team delivered an excellent experience. Thank you!

January 03, 2023

Ertle Service and employee Kathy are phenomenal. They take great care of you. i am extremely happy with thm. More

by WOODLANDSSTABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express desk folks were great too, Kathy Aimer
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Jan 04, 2023 -

Ertle Subaru responded

Thank you for the great review! We are so glad to hear that Kathy delivered such a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

January 03, 2023

The oil change special price was great and them washing my car was an added bonus! More

by dianaf781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Jan 04, 2023 -

Ertle Subaru responded

Diana, it means so much that you are a happy customer! Thank you for choosing Ertle Subaru and for stopping by to share your experience. Have a wonderful day!

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